Lanai Riverside Apartments

4.5 star property
Luxury Mackay aparthotel with outdoor pool, connected to a shopping centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lanai Riverside Apartments

Exterior
BBQ/picnic area
Reception
Exterior detail
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Separate bedrooms
  • Lounge area
  • Pool
  • Gym
  • Non-smoking
  • Free parking
Main amenities
  • 36 smoke-free apartments
  • Housekeeping (on request)
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Beach towels
  • Room service
  • Conference centre
  • Terrace
  • Garden
  • Laundry service
Feel at home
  • Cots/infant beds (surcharge)
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Living room
  • Television
The price is AU$250
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

Three-Bedroom Apartment

  • Sleeps 4
  • 3 Double Beds

Two-Bedroom Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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About the area

Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 2 min walk
  • Caneland Central - 2 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 7 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪The Coffee Club - ‬5 min walk
  • ‪Hungry Jack's - ‬5 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪The Bavarian Mackay - ‬5 min walk
  • ‪Austral Hotel - ‬5 min walk

About this property

Lanai Riverside Apartments

Enjoy your visit to Mackay with a stay at Lanai Riverside Apartments. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness centre and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2.2 per cent for credit card payments
  • The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Cots (infant beds): AUD 15.0 per night

Restaurants on site

  • Tropical Phoenix Garden
  • Marque Bar & Grill
  • Lets Do Greek

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle
  • Cleaning supplies
  • Toaster

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference centre (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guide
  • Banquet hall
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • On the river
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Special features

Dining

Tropical Phoenix Garden – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Lets Do Greek – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.2 per cent
  • Housekeeping is offered for an extra charge of AUD 100 per stay; may vary based on unit size

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Does Lanai Riverside Apartments offer free cancellation for a full refund?
Yes, Lanai Riverside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lanai Riverside Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Lanai Riverside Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Lanai Riverside Apartments?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Lanai Riverside Apartments?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Lanai Riverside Apartments and nearby?
Lanai Riverside Apartments has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Lanai Riverside Apartments?
Yes, there's an on-site restaurant, Tropical Phoenix Garden.
Does Lanai Riverside Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Lanai Riverside Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Lanai Riverside Apartments like?
Lanai Riverside Apartments is located on the boardwalk, a short 2-minute walk from Bluewater Lagoon and 2 minutes' walk from Caneland Central.

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

All good
Clean and comfy - what was needed...
ColinParawan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place
Love staying here, so clean, comfortable close to town, river views.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.
Dung, 1-night family trip
Verified Wotif guest review

8/10 Very good

Nancy, 4-night trip
Verified Wotif guest review

8/10 Very good

Sammy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christine, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Penny, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Deborah, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Location Location Location
Hotel was clean however location was very noisy
ColinParawan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Jessica, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Neville Ernest, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
jennifer, 1-night trip
Verified Expedia guest review

8/10 Very good

Lots of room in the apartment, not a small cramped up room like most.
Mitchell, 1-night romance trip
Verified Expedia guest review

6/10 Good

Leanne, 4-night trip
Verified Wotif guest review

6/10 Good

Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Anne-Marie, 1-night family trip
Verified Wotif guest review

8/10 Very good

Very happy with our overnight stay.
Jillian, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Fantastic
Renea, 1-night trip with friends
Verified Wotif guest review

8/10 Very good

Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
meghan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Selena, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Stunning apartment right next to restaurants and the shopping precinct
wayne, 2-night family trip
Verified Lastminute guest review

10/10 Exceptional

Rooms were bigger and better then expected and pool area was excellent
Jeremy, 1-night family trip
Verified Wotif guest review