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Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Beach hotel with golf course, near Four Mile Beach

Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Relax by the resort's large pool surrounded by palm trees.
Relax in the serene outdoor dining area of Lagoon House, surrounded by lush greenery and comfortable seating.
Relax by the pool surrounded by lush palm trees and enjoy easy access to the beach.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area overlooking a serene pool and lush surroundings.
Relax in our spacious lobby with a central seating area, large windows, and elegant chandeliers.
Escape to Sheraton Grand Mirage Resort, Port Douglas, near Four Mile Beach and Crystalbrook Superyacht Marina. Treat yourself to a rejuvenating massage at the onsite spa or tee up on the 18-hole golf course with lessons from experts. Enjoy breakfast and international cuisine at one of five restaurants while staying connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Valet parking
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is AU$529
includes taxes & fees
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, 1 King Bed, Ground Floor

Studio, 1 King Bed, Ground Floor

Studio, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 52 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Lagoon View

Presidential Suite, 1 Bedroom, Lagoon View | Living area

Presidential Suite, 1 Bedroom, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
  • 152 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Deluxe Room, 1 King Bed, Ground Floor | Pool

Deluxe Room, 1 King Bed, Ground Floor

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Garden View

Studio, 1 King Bed, Garden View

Studio, 1 King Bed, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Lagoon View

Studio, 1 King Bed, Lagoon View

Studio, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 52 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Pool

Room, 1 King Bed, Pool Access

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access

Room, 2 Double Beds, Pool Access | Pool

Room, 2 Double Beds, Pool Access

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor | Pool

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Port Douglas Road, Port Douglas, QLD, 4877

What's nearby

  • Four Mile Beach - 3 min drive - 1.8 km
  • Macrossan Street - 3 min drive - 2.8 km
  • Crystalbrook Superyacht Marina - 4 min drive - 3.2 km
  • Sugar Wharf - 5 min drive - 3.5 km
  • Wildlife Habitat - 5 min drive - 4.2 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 64 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Wicked Ice Creams - ‬4 min drive
  • ‪Bam Pow - ‬3 min drive
  • ‪Rattle N Hum - ‬5 min drive
  • ‪Grant Street Kitchen - ‬5 min drive
  • ‪Zinc Port Douglas - ‬4 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Sheraton Grand Mirage Resort, Port Douglas is a great choice for your beach stay in Port Douglas, putting you near activities such as scuba-diving, snorkelling and waterskiing. 12 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Feast Restaurant & Bar, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, a golf course and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 295 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.95 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site valet parking (AUD 20.00 per day)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle from 5:30 AM to midnight*
    • Bus station shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Golf lessons
  • Golfing
  • Shopping
  • Pool table
  • Beach access
  • Access to nearby outdoor pool
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 12 outdoor pools
  • Art gallery on-site
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • 2 outdoor tennis courts
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Feast Restaurant & Bar – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Palms Lobby Cafe – This café serves brunch, lunch and light fare. Open daily.
Daintree Bar & Lounge – Overlooking the pool, this bar only serves light fare. Open daily.
Lagoon House – This poolside restaurant specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Harrisons Restaurant – This poolside fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle service is offered for an extra charge of AUD 56.00 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.95 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 25.0 per night
  • Rollaway beds are available for AUD 85 per night
  • Airport shuttle for children between the ages of 4 and 11 costs AUD 28.00 (one-way)

Parking

  • Valet parking costs AUD 20.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas
HELP_OUTLINE

Frequently asked questions

Does Sheraton Grand Mirage Resort, Port Douglas offer free cancellation for a full refund?

Yes, Sheraton Grand Mirage Resort, Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Mirage Resort, Port Douglas?

Yes, there are 12 outdoor pools.

Are pets allowed at Sheraton Grand Mirage Resort, Port Douglas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Grand Mirage Resort, Port Douglas?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

Is an airport shuttle service offered by Sheraton Grand Mirage Resort, Port Douglas?

Yes, an airport shuttle is available from 5:30 AM to midnight at scheduled times. The charge is AUD 56.00 per person one-way.

What are the check-in and check-out times at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Sheraton Grand Mirage Resort, Port Douglas and nearby?

Have fun with on-site activities such as cycling, and practise your swing at the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Sheraton Grand Mirage Resort, Port Douglas also has 2 bars, a fitness centre and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Sheraton Grand Mirage Resort, Port Douglas?

Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and pool views.

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Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
Family friendly
Walking
Children
Amenities
Lagoons

What guests liked

  • The pools were phenomenal, spacious, and divine, offering a great experience for both kids and adults alike. (37 reviews)
  • The property offers direct access to a four-mile beach and a wonderful place to walk along. (10 reviews)
  • The breakfast buffet offered a wide variety of options, including fresh fruits, eggs, and a separate setup for gluten-free products. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We enjoyed the resort style layout and the whole stay was excellent. Would highly recommend and stay there again.
Adam, 5-night trip

10/10 Exceptional

Once in a life time stay
Serena, 2-night trip

8/10 Very good

The food and drinks were excellent from The Deck and Lagoon Bar as well as room service. The Service was amazing. They made my birthday stay extra special with a cake dessert plate and glass of wine and room upgrade. We stayed two nights but wish we could have stayed longer for extra time to chill by the pool.
2-night trip

4/10 Fair

A few complaints. No shop for snacks. They want you to use overpriced minibar in room. Charged me for 5 persons for breakfast instead of 4 and argued with me about the extra person that did not exist. Shower floor was slippery. But in general was nice and was happy until check out when the manager disputed charge for breakfast
Troy, 5-night trip

10/10 Exceptional

Best Resort Experience we have had in Australia. Highly recommended. Great location, views and amenties.
James, 4-night trip

10/10 Exceptional

Staff friendly, beautiful grounds, facilities, pool and delicious breakfast
Tony, 4-night trip

8/10 Very good

Reception very tiered, large property maintenance could be better but pool areas are very nice .
Neil, 8-night trip

10/10 Exceptional

Great hotel, facilities & location for a family holiday
Ukwatte L H Rajiv, 5-night trip

10/10 Exceptional

Great property, spacious rooms, superb pool, very friendly and helpful staff.
Joshua, 4-night trip

10/10 Exceptional

Best time of the year to spoil one self and partner
Mark, 1-night trip

10/10 Exceptional

We stayed as a family of 3 with a 1yr old. We also stayed as a larger group of 6adults and 4kids. It was a great little getaway for my mother in laws 60th. During wet season(weather was still warm enough for a swim) it was quiet and had the entire pool area to ourselves, pool temp was perfect. The buffet breakfast, amazing dayspa, swim up bar and poolside food service were our highlights although a longer wait time for service, we enjoyed our stay and would return in the future. The room had everything we needed.
ELENA, 3-night trip

10/10 Exceptional

Good service and tasty food!
Xiaodong, 4-night trip

10/10 Exceptional

The swim up bar at the lagoon house was amazing and Thomas the waiter made our stay enjoyable. He was incredibly knowledgeable about the cocktail menu. Always engaging with us to personalise our drink preferences and make the time spent there phenomenal. Thank you Thomas from Zorka and Slavica
zorka, 3-night trip

10/10 Exceptional

Great venue to take a break. Alternate between days by the pools and days out exploring th region.
Scott, 6-night trip

10/10 Exceptional

Great property in the most amazing location! Many room options. Nice variety of dinning options. Super friendly staff.
Rebecca Elmaria, 6-night trip

10/10 Exceptional

Absolutely amazing resort the pools are phenomenal the staff are amazing, I stayed with my 2 kids aged 10 &12. The resort caters to both families as well as couples, lots for everyone to do I will definitely be coming back.
Omar, 4-night trip

10/10 Exceptional

It’s a gorgeous hotel with wonderful gardens and fantastic swimming pools
SARAH, 3-night trip

2/10 Poor

Property is run down and is lacking proper maintenance.
Muhunthan, 3-night trip

8/10 Very good

Ample swimming pools, didn't like the long queue for breakfast
Jannet, 11-night trip

10/10 Exceptional

Staff were great and room very spacious and clean.
Nowlata, 2-night trip

8/10 Very good

Loved the pool area and buffet breakfast
Laura, 3-night trip

10/10 Exceptional

Great location with fantastic pool and services. The staff are all Lovely very friendly and happy to help. The lagoon bar staff went out of their way to accommodate when asked about a food allergy. Will definitely be returning to this hotel.
Lisa, 4-night trip

10/10 Exceptional

An overall relaxing experience which is what i was looking for, the staff who deliver the room service, housekeeping and the people who deliver the food and drink poolside have fantastic friendly service
Lisa, 6-night trip

10/10 Exceptional

Wonderful pools, grounds and staff.
Ross, 4-night trip

10/10 Exceptional

The fantastic pool areas and the surrounding gardens. Easy walk to the beach.
Leonard, 1-night trip