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Best Western Nairobi Upper Hill

3.5 star property
Nairobi Colonial hotel with 4 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Nairobi Upper Hill

Property grounds
Standard Room, 2 Single Beds, Non Smoking
Meeting facility
Reception
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$182
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property

Best Western Plus Meridian Hotel

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1002)
The price is AU$118
includes taxes & fees
9 Jan - 10 Jan 2025
Best Western Plus Meridian Hotel
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About the area

Map
2nd Ngong Avenue, Nairobi

What's nearby

  • Nairobi Hospital - 10 min walk - 0.9 km
  • Uhuru Park - 11 min walk - 1.0 km
  • Kenyatta International Convention Centre - 3 min drive - 2.1 km
  • University of Nairobi - 4 min drive - 4.3 km
  • Yaya Centre - 5 min drive - 3.8 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 25 min drive
  • Syokimau Station - 22 min drive
  • Nairobi Station - 25 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport pickup service

Restaurants

  • ‪Art Caffe - Britam Tower - ‬11 min walk
  • ‪Java KMA - ‬8 min walk
  • ‪Java Upper Hill - ‬9 min walk
  • ‪BBQ Central - ‬14 min walk
  • ‪The Daily Café & Bistro - ‬13 min walk

About this property

Best Western Nairobi Upper Hill

Best Western Nairobi Upper Hill is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • Room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 to 15 for adults and USD 8 to 12 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

Are pets allowed at Best Western Nairobi Upper Hill?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Nairobi Upper Hill?
Yes, there's free self parking.
Is an airport shuttle service offered by Best Western Nairobi Upper Hill?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.
What are the check-in and check-out times at Best Western Nairobi Upper Hill?
Check-in start time: noon; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Nairobi Upper Hill?
No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.
What is there to do at Best Western Nairobi Upper Hill and nearby?
Best Western Nairobi Upper Hill has a fitness centre and a garden.
Are there restaurants at or near Best Western Nairobi Upper Hill?
Yes, there are 4 on-site restaurants.
What's the area around Best Western Nairobi Upper Hill like?
Best Western Nairobi Upper Hill is a short 10-minute walk from Nairobi Hospital and 11 minutes' walk from Uhuru Park.

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very Good. Each time I'm in Nairobi, I stay at Best western Upper Hill.
Cedrique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great landing place after a busy city tour
Clean, safe and friendly a great start to a Kenyan adventure. The breakfast was tasty and freshly cooked and the rooms, whilst basic had everything you needed. Excellent value.
Rebecca, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Expedia guest review

8/10 Very good

Excellent option for reasonably priced western hotel in Nairobi. It's attached to the next door Fairview Hotel which is an IHG property and has great amenities like a pool and various dining options. These are necessary as you are advised not to go out at night in Nairobi so you are more or less stuck at the hotel. Room was clean and good sized. Bed linens were of high quality. Cleaning daily. Breakfast was awesome with plenty of options including fruit, yogurt, bakery, cereal, made to order omelettes, and a barista coffee station.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Jonathan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

There was a bad smell in the bathroom every day from the septic tank even with toilet sit being down all day and night
James, 10-night trip
Verified Expedia guest review

8/10 Very good

Andrew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It is a beautiful property with amazingly helpful staff!
Jan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very friendly and helpful. There was also plenty of hot water and a great breakfast!
Jan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone here has been super friendly and helpful!
Jan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I liked everything about this hotel. No dislikes
Musa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This property exceeded my expectations. The rooms were surprisingly big. Very clean and comfortable rooms
Musa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice and clean.
Tamara, 3-night trip
Verified Expedia guest review

10/10 Exceptional

very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Kenneth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!
We had an excellent stay at the Nairobi Best Western Upper Hill. From our smooth check-in experience (Pauline is FANTASTIC!), to the cleanliness, and comfort of our room, we were very happy with our Best Western stay. The whole staff is kind and very professional. We look forward to returning!
Kristina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay. Highly recommended.
Dean, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is one of my favorite hotels.
Dean, 5-night trip
Verified Expedia guest review

6/10 Good

Not the best
The room and bathroom was very small and there was no air conditioning and the ceiling fan was filthy. The hotel clerk and bellman were very friendly. However, I will probably not stay there again.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room was adequate, clean, quiet. Breakfast was very good. Location was convenient to my business meetings and to good restaurants. Good value for money.
JAMES, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place - peaceful amenities like pool shared with Fairview. Good bed, room, and food options.
Grace, 9-night business trip
Verified Expedia guest review

8/10 Very good

Sara, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nice area and close to town and there are a number of good restaurants in the area.
Dut, 1-night trip
Verified Expedia guest review