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Hays Suites

Photo gallery for Hays Suites

Deluxe Room | Minibar, individually decorated, individually furnished, desk
Economy Double Room | Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk
Deluxe Room | Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk

Overview of Hays Suites

Hays Suites

Kilimani hotel with restaurant

10.0/10 Exceptional

1 verified Hotels.com guest review

Popular amenities

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Laundry facilities
  • Restaurant
  • 24/7 front desk
Map
Wood Ave, Nairobi, Nairobi County

Room options

About this area

What's nearby

  • In Kilimani
  • Nairobi National Park - 46 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 39 min drive
  • Nairobi Station - 37 min drive
  • Syokimau Station - 38 min drive
  • Syokimau SGR Railway Station - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Big Square - 2 min walk
  • BROOD Adlife Plaza - 2 min walk
  • Artcaffe Yaya - 5 min walk
  • Yejoka Bar & Grill - 5 min walk
  • Chinese Kitchen & Dim Sum House - 6 min walk

About this property

Hays Suites

Hays Suites is a great choice for a stay in Nairobi.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Airport shuttle for children between the ages of 7 and 18 costs USD 40 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hays Suites Hotel
Hays Suites Nairobi
Hays Suites Hotel Nairobi

Frequently asked questions

Does Hays Suites offer free cancellation for a full refund?
Yes, Hays Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hays Suites?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at Hays Suites on 3 Feb 2023 start from AU$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hays Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hays Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hays Suites?
Sorry, there's no on-site parking at Hays Suites.
Is an airport shuttle service offered by Hays Suites?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at Hays Suites?
You can check in from 1:00 PM - anytime. Check-out time is 10:00 AM.
Are there restaurants at or near Hays Suites?
Yes, there's an on-site restaurant. Nearby restaurants include Artcaffe Yaya (5-min walk), Yejoka Bar & Grill (5-min walk) and Chinese Kitchen & Dim Sum House (6-min walk).
What's the area around Hays Suites like?
Hays Suites is a short 4-minute walk from Yaya Centre and 10 minutes' walk from Prestige Plaza.

Reviews

10.0

Exceptional

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

10.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Trillizos, 2-night trip
Verified Expedia guest review