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Four Points By Sheraton Nairobi Airport

4.0 star property
4-star hotel in Embakasi with 2 restaurants and spa

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Four Points By Sheraton Nairobi Airport

Photo gallery for Four Points By Sheraton Nairobi Airport

Exterior
Restaurant
Deluxe Room, 1 King Bed, Non Smoking
Restaurant
Lobby

Overview of Four Points By Sheraton Nairobi Airport

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Free airport shuttle
  • Health club
  • Steam room
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Park View

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Park View

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Park View

Executive Suite, 1 King Bed, Non Smoking, Park View

Executive Suite, 1 King Bed, Non Smoking, Park View

  • 67 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Park View

1 bedroom, minibar, in-room safe, desk

Suite, 2 Single Beds, Non Smoking, Park View

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • In Embakasi
  • Nairobi National Park - 21 min drive
  • Kenyatta International Convention Centre - 17 min drive
  • The Sarit Centre - 19 min drive
  • Yaya Centre - 21 min drive
  • United Nations Office at Nairobi - 25 min drive
  • Thika Road Mall - 25 min drive
  • Village Market - 25 min drive

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 3 min drive
  • Nairobi (WIL-Wilson) - 28 min drive
  • Syokimau SGR Railway Station - 9 min drive
  • Nairobi Station - 9 min drive
  • Syokimau Station - 13 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • Java Lounge - 18 min walk
  • Hardee's - 18 min walk
  • Paul Caffe - 16 min walk
  • smokinglounge - 19 min walk
  • Bean Plant Coffee & More - 18 min walk
Map

About this property

Four Points By Sheraton Nairobi Airport

Located only 1 mi (1.6 km) from the airport, Four Points By Sheraton Nairobi Airport offers a free shuttle (available 24 hours). You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this upmarket hotel include 2 bars/lounges, a health club and a fitness centre.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (16577 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held shower heads
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 per person
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January 20 to December 31

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Frequently asked questions

Does Four Points By Sheraton Nairobi Airport offer free cancellation for a full refund?
Yes, Four Points By Sheraton Nairobi Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points By Sheraton Nairobi Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points By Sheraton Nairobi Airport?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Four Points By Sheraton Nairobi Airport?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points By Sheraton Nairobi Airport?
Yes, there's free self parking.
Is an airport shuttle service offered by Four Points By Sheraton Nairobi Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Four Points By Sheraton Nairobi Airport?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Four Points By Sheraton Nairobi Airport?
No, this hotel doesn't have a casino, but Lucky 8 Casino (21-min drive) is nearby.
What is there to do at Four Points By Sheraton Nairobi Airport and nearby?
Four Points By Sheraton Nairobi Airport has 2 bars, a spa and a seasonal outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Four Points By Sheraton Nairobi Airport?
Yes, there are 2 on-site restaurants.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Maxine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frederick, 1-night trip
Verified Hotels.com guest review

6/10 Good

This is normally my go to when transiting through Nairobi. Unfortunately this stay was very unpleasant. A colleague got stranded in Nairobi with an overnight layover and being a Marriott member I assisted and reserved/paid for a one night stay. Shortly after checkin (close to midnight) had to inform staff that the shower was dirty and littered with “cut short hairs” throughout. The staff was nice enough to change rooms but for a hotel of this caliber, that was unacceptable not withstanding the fact that that it was midnight. Finally, I paid for the room and chose that hotel as a Marriott member and wanted credit for the one night. Was informed because the person using the room isn’t the Marriott member, I could not receive rewards credit albeit this has been acceptable previously when I travel….worldwide. This compounded the bad experience and will shape my hotel selections moving forward. If I’m supporting my “team”, I expect my “team” to support me in return.
Patrick, 1-night trip
Verified Expedia guest review

4/10 Fair

Alice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elroy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tyrone, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing to complain about
Great modern airport near the airport. I liked the warm pool in particular!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were so kind and helpful!
Karen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

As always great hotel runner by great staff
Just perfect.
Maurits, 2-night business trip
Verified Hotels.com guest review