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Royal Palace Helena Sands

5.0 star property
Upmarket beachfront hotel with spa, near Sunny Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Palace Helena Sands

Exterior detail
View from property
View from property
Interior detail
Private beach, sun-loungers, beach umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Bar
  • Airport transfer
  • Pool
  • Free breakfast
Main amenities
  • Daily housekeeping
  • On a private beach
  • Winery
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Self parking
For families
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area

Duplex Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Sea View (for 3 people)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (for 3 people)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Beach View

Suite, Beach View | Living area

Suite, Beach View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View

Double or Twin Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 21 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

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About the area

Map
Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 3 min walk - 0.3 km
  • Platinum Casino - 15 min walk - 1.3 km
  • Action Aquapark - 3 min drive - 2.5 km
  • Luna Park - 6 min drive - 3.6 km
  • Sunny Beach South - 14 min drive - 6.6 km

Getting around

  • Bourgas (BOJ) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Beach Bar - ‬9 min walk
  • ‪Friends Bar - ‬10 min walk
  • ‪The Voice Bar - ‬7 min walk
  • ‪Sunrise Beach Bar - ‬11 min walk
  • ‪Lobby bar Evrika - ‬11 min walk

About this property

Royal Palace Helena Sands

Royal Palace Helena Sands offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Sunny Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Restaurant Poseidon, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a winery, a free kid's club and a bar/lounge.

Languages

Bulgarian, English, German, Russian

At a glance

Hotel size

  • 170 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (BGN 20 per day)
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (807 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Winery on-site
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Bathroom emergency pull cord
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Restaurant Poseidon – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Dolphin Restaurant – This restaurant specialises in seafood. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BGN 1.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 1 October and 30 April.

Parking

  • Uncovered self-parking costs BGN 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

Is Royal Palace Helena Sands currently open?
The property is closed between 1 October and 30 April.
Does Royal Palace Helena Sands offer free cancellation for a full refund?
Yes, Royal Palace Helena Sands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Palace Helena Sands?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Royal Palace Helena Sands?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Palace Helena Sands?
Yes. Self-parking costs BGN 20 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Royal Palace Helena Sands?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Royal Palace Helena Sands?
Check-in start time: 2 PM; check-in end time: 5:00 AM. Check-out time is noon.
Is there an on-site casino at Royal Palace Helena Sands?
No, this hotel doesn't have a casino, but Platinum Casino (15-min walk) and Casino Hrizantema (5-min drive) are both nearby.
What is there to do at Royal Palace Helena Sands and nearby?
Royal Palace Helena Sands has a private beach, a spa and a winery, as well as an outdoor pool, a Turkish bath and an arcade.
Are there restaurants at or near Royal Palace Helena Sands?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Royal Palace Helena Sands have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Royal Palace Helena Sands like?
Royal Palace Helena Sands is a short 3-minute walk from Sunny Beach and 15 minutes' walk from Platinum Casino.

Royal Palace Helena Sands Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent food and friendly staff.
BRIAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Megi, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Resort and location
Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Patrick, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place!
Great place! All of us loved it!
Katia, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hotel is run down
The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
David, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

14-night trip
Verified Expedia guest review

8/10 Very good

The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
14-night romance trip
Verified Expedia guest review

8/10 Very good

Great stay!
Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Anna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
7-night family trip
Verified Expedia guest review

8/10 Very good

Nice views and large rooms
Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas
IZHAK, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

8/10 Very good

5-night trip
Verified Ebookers guest review

10/10 Exceptional

Memorable holiday
The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.
David, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

nice resort hotel close to the beach, excellent food
1-night trip
Verified Expedia guest review

10/10 Exceptional

we had a wonderful holidays 2 weeks at this hotel
DALE, 14-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel and just over from the beach.
Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.
costas, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel only fish restaurant staff bad
I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip
peter, 6-night trip
Verified Expedia guest review

10/10 Exceptional

A lovely hotel with a wonderful view. A lovely private beach just over the road.
6-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel
Nice resort; very good food
Marc, 2-night trip with friends
Verified Hotels.com guest review