17th Garcha 1st Lane, 1st Lane, Kolkata, West Bengal, 700019
What's nearby
South City Mall - 6 min drive
Alipore Zoo - 8 min drive
Victoria Memorial - 8 min drive
New Market - 9 min drive
Eden Gardens - 10 min drive
Getting around
Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 50 min drive
Kolkata Lake Garden Station - 6 min drive
Kolkata Ballygunge Junction Station - 15 min walk
Kolkata Dhakuria Station - 26 min walk
Ballygunge Station - 7 min walk
Jatin Das Park Station - 24 min walk
Park Circus Tram Station - 29 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Barista - 8 min walk
Café Coffee Day - 6 min walk
Tasty Corner - 8 min walk
Mirch Masala - 1 min walk
Spice Kraft - 6 min walk
About this property
Hyatt Centric Ballygunge Kolkata
Featuring a rooftop terrace, Hyatt Centric Ballygunge Kolkata puts you within a 10-minute drive of New Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tess, one of 3 restaurants, which serves international cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. The property is only a short walk to public transportation: Ballygunge Station is 7 minutes away.
Languages
English, Hindi
At a glance
Hotel size
93 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free covered on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool umbrellas
Facilities
Built in 2024
Safe-deposit box at front desk
Rooftop terrace
Health club
An outdoor pool
Accessibility
Lift
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Dining
Tess – This bistro specialises in international cuisine and serves lunch, dinner and light fare.
Yayavar – This theme restaurant specialises in Indian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 1180 for adults and INR 590 for children
Airport shuttle service is offered for an extra charge of INR 1770 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for INR 1500.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ballygunge Park Plaza
Kolkata Park Plaza
Park Plaza Ballygunge
Park Plaza Ballygunge Hotel
Park Plaza Ballygunge Hotel Kolkata
Park Plaza Ballygunge Kolkata
Park Plaza Kolkata
Park Plaza Kolkata Ballygunge
Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia
Is there a pool at Hyatt Centric Ballygunge Kolkata?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Centric Ballygunge Kolkata?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Centric Ballygunge Kolkata?
Yes, there's free valet parking.
Is an airport shuttle service offered by Hyatt Centric Ballygunge Kolkata?
Yes, an airport shuttle is available. The charge is INR 1770 per vehicle one-way.
What are the check-in and check-out times at Hyatt Centric Ballygunge Kolkata?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing are available.
What is there to do at Hyatt Centric Ballygunge Kolkata and nearby?
Hyatt Centric Ballygunge Kolkata has an outdoor pool and a health club.
Are there restaurants at or near Hyatt Centric Ballygunge Kolkata?
Yes, there are 3 on-site restaurants, featuring al fresco dining and international cuisine.
What's the area around Hyatt Centric Ballygunge Kolkata like?
Hyatt Centric Ballygunge Kolkata is a short 7-minute walk from Ballygunge Station and 8 minutes' walk from Gariahat Market.
Hyatt Centric Ballygunge Kolkata Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Jan 2025
Pricey but excellent service, comfort and bar.
Very good hotel with unparalleled hospitality. Staff was unusually helpful and continental breakfast was awesome with a variety of items. On our request the hotel staff provided fresh food preparation for our train journey from Hawarah to Bhubaneswar. This hotel is pricey but service was excellent.
RAI AJIT
RAI AJIT, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 Jan 2025
Mukul
Mukul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Hyatt Centric - Recommend!
Good, clean, good buffet breakfast and dinner
AVI
AVI, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Chic hotel in upscale Ghariahat area
Tushar
Tushar, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
This is a good hotel, very conveniently located inside the city. The staff are well trained & friendly. The food is good enough.
MANOJ MATHEN
MANOJ MATHEN, 2-night trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Needs a lot of work to call themselves 5*
Room + bathroom condition was good
Breakfast service is not at all on par for a 5* hotel that is charging Rs 10,000 + per night! The staff run round you like laser beams to take your food orders but it's not guaranteed that you will receive it in good time. Waited 20 mins for my food order at around 8.30am when the dining area was pretty empty, it still wasn't ready and I had to cancel the order as I had to catch my taxi. I asked for it not to be delivered to my room and 5 mins later, the waiter still brings it too my room! So they don't pay attention to small details. Additionally, if you want a decent Omelette or Masala Dhosa, then it is best that you observe the chef making your order otherwise they will be stingy with the toppings.
With the price per night being charged they could consider hiring more chefs for the breakfast service.
To all the breakfast dining staff and Chefs, I recommend going to other equivalent 5* hotels in the city , eating breakfast in the hotel and emulate their customer service.
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Kaushik
Kaushik, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Ravi
Ravi, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Tushar
Tushar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Sourav
Sourav, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Checked in at 2.30am staff were welcoming & helped with our luggage.
Went for breakfast in the morning again the staff attended to all our needs.
There was an a great deal to choose from the various breakfast bars cooked & continental & fresh fruit.The staff & managers continued to check to make sure we were ok.
In the evening we went for a meal a few times again the staff were very approachable & guided us through the menu.
The bedroom was kept immaculate at all times.
Throughly enjoyed the stay.
Thank you to all the staff & managers for looking after us.
Hussan
Hussan, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Sahid
Sahid, 1-night trip
Verified Expedia guest review
6/10 Good
4 July 2024
The only bright spot was the duty manager Bidisha Biswas. Bidisha did her job as manager and tried to make my stay more convenient. But hotel policies are weird and not much manager can do. But full marks to Bidisha.
Athar
Athar, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
It was an excellent stay. The staff was amazing and took extra care of us, including helping us from room to breakfast place every morning. Special shout out to Akash, Sohel, Anirban, Annika, Arita, and the chefs who attended to every need and query we had. Will definitely come back and recommend others!
Narasimhulu
Narasimhulu, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
I had a very good experience at the hotel.The staff is very good and cordial. I could specially mention Mr.Akash,who guided us on what to see and what to expect during our tour of the city.
Thank you so much Mr.Akash and team
Rehana
Rehana, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
MONJUR
MONJUR, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Shashi
Shashi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Apr 2024
Comfortable , well maintained and humble staff , leadership team.
The breakfast spread was outstanding and delicious .
I personally like the fusion Resturant at the 2nd floor .
Value for money !
ARYA
ARYA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Tamara
Tamara, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
매우 친절
인도의 많은 5성급 호텔들을 다녀봤는데,
가장 친절한 호텔 중 하나였습니다.
최고입니다.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
I will be back!
If you decide to travel to Kolkata as a tourist, I can't imagine a better place to stay than Hyatt Centric if you (like me) like to have a solid breakfast, very service minded employees and be able to relax after a day in busy Kolkata. Location is fairly close to many attractions.