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The Monterey Hotel, Sure Hotel Collection by Best Western

3.0 star property
Suburban hotel with indoor pool, near Springfield Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Monterey Hotel, Sure Hotel Collection by Best Western

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Food and drink
Breakfast and dinner served, local and international cuisine
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • 2 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$233
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Single Beds

Free cots/infant beds, free WiFi, bed sheets

Superior Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Similar properties

Interior

The Savoy Jersey

Pool
Free breakfast
Parking available
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is AU$176
includes taxes & fees
30 Dec - 31 Dec
The Savoy Jersey
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About the area

Map
St Saviours Road, St. Saviour, JE2 7LA

What's nearby

  • St. Helier Central Market - 13 min walk
  • King Street - 14 min walk
  • Jersey Library - 16 min walk
  • Port of Jersey - 3 min drive
  • St. Helier Beach - 8 min drive

Getting around

  • Jersey (JER) - 18 min drive
  • Guernsey (GCI) - 87 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪CafeJac - ‬10 min walk
  • ‪St James Wine Bar - ‬10 min walk
  • ‪Krafty J's - ‬12 min walk

About this property

The Monterey Hotel, Sure Hotel Collection by Best Western

The Monterey Hotel, Sure Hotel Collection by Best Western puts you a short five-minute drive from Port of Jersey. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Gordinis, which serves local and international cuisine and is open for breakfast and dinner. A bar/lounge, a fitness centre and a hot tub are other highlights.

Languages

English

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Bike parking
  • Hot tub
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • 38-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Gordinis – This restaurant specialises in local and international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.00 for adults and GBP 9.5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 2 January and 1 March.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Monterey Hotel St. Helier
Monterey St. Helier

Frequently asked questions

Is The Monterey Hotel, Sure Hotel Collection by Best Western currently open?
The property is closed between 2 January and 1 March.
Is there a pool at The Monterey Hotel, Sure Hotel Collection by Best Western?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at The Monterey Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Monterey Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at The Monterey Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
What is there to do at The Monterey Hotel, Sure Hotel Collection by Best Western and nearby?
The Monterey Hotel, Sure Hotel Collection by Best Western has an indoor pool and a steam room, as well as 1 hot tub.
Are there restaurants at or near The Monterey Hotel, Sure Hotel Collection by Best Western?
Yes, Gordinis offers local and international cuisine.
What's the area around The Monterey Hotel, Sure Hotel Collection by Best Western like?
The Monterey Hotel, Sure Hotel Collection by Best Western is a short 13-minute walk from St. Helier Central Market and 14 minutes' walk from King Street.

The Monterey Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Anthony, 4-night trip
Verified Hotels.com guest review

6/10 Good

Great staff - not so comfy
The staff were all super friendly. Rooms and environs always clean. Surprises included the rock hard bed, the single ply toilet paper, and lighting in the room that was very dim - even with a lighted keyboard it was difficult to work.
Gerald, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily. Very good breakfast, with wide choice. Free parking on site. Good wi-fi. There I are two pools and spa, but unfortunately we didn’t have time to go in either. Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby. Only a couple of small gripes. Room next to us had TV on loud, walls are not very soundproof. Also weather had turned cold even though it was early September and there was no heating in the rooms. Otherwise great stay and would recommend.
Barbara, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pros were the excellent and attentive staff. The breakfast buffet was hot, varied and delicious. The distance to St Helier is walkable which gives a great choice of restaurants for the evening meal. Indoor heated pool and jacuzzi - which was actually hot. Cons were simply the heat - we were there in the last week of July when there was a heatwave, which was lovely by day - but by night too much as there’s no air conditioning in the rooms or indeed elsewhere in the hotel. Outdoor pool not heated - in fact, freezing.
Dawn, 7-night family trip
Verified Expedia guest review

8/10 Very good

Short stay in Jersey
JEREMY, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay again
My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.
Debra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Emmanuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel . Staff helpful and friendly.
HELEN, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ian, 5-night trip
Verified Hotels.com guest review

6/10 Good

Simon, 3-night trip
Verified Expedia guest review

4/10 Fair

andrew, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Soumya Kumble, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

the staff are friendly
Esther, 3-night family trip
Verified Expedia guest review

8/10 Very good

Good for a 3 star
Some modern facilities a bit lacking - no plugs near the bed. TV too small for a very large room. Restaurant staff very attentive and lovely. Every body very pleasant and we would stay again.
Peter, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were exceptionally friendly, hotel was comfortable and quiet.
Ben M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.
Nigel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)
suzanne, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kesh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
Michael James, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again
Karen, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Avoid....no air-conditioning!!!!!
Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night. Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep. Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!! Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!! I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay. Very disappointed.
Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review