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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Escape to this serene oasis where relaxation meets indulgence. Enjoy Italian cuisine and rejuvenating spa treatments surrounded by lush gardens.

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Front of property
Lounge
Property amenity
Indoor pool
Executive Room, 1 King Bed, City View
In the heart of Santa Fe, JW Marriott Hotel Mexico City Santa Fe offers a tranquil retreat with an indoor pool and Oriental Spa. Indulge in Italian cuisine at one of the two restaurants, enjoy free WiFi in public areas, or unwind by the fireplace in the lobby. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Parking available
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is AU$318
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Hilton Mexico City Santa Fe

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, (1001)
The price is AU$204
includes taxes & fees
15 Feb - 16 Feb
Hilton Mexico City Santa Fe
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About the area

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219

What's nearby

  • Samara Shops - 2 min walk
  • Expo Santa Fe Mexico - 10 min walk
  • Parque La Mexicana - 14 min walk
  • Santa Fe Center Mall - 18 min walk
  • KidZania Santa Fe - 19 min walk

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive
  • Tultitlan Lecheria Station - 27 min drive
  • Santa Fé Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fisher's Santa Fe - ‬2 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

When you stay at JW Marriott Hotel Mexico City Santa Fe, you'll be within a 15-minute drive of Paseo de la Reforma and World Trade Center Mexico City. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and Quattro, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 221 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 1:00 PM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (MXN 120 per night)
    • On-site valet parking (MXN 120 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bath
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Quattro – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Cua – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 142 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 319.00 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (return)

Parking

  • Self-parking costs MXN 120 per night
  • Valet parking costs MXN 120 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?

Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Mexico City Santa Fe?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?

Yes. Self-parking costs MXN 120 per night. Valet parking costs MXN 120 per night.

Is an airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?

Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle return.

What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.

What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?

JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?

Yes, there are 2 on-site restaurants, featuring Italian cuisine.

What's the area around JW Marriott Hotel Mexico City Santa Fe like?

JW Marriott Hotel Mexico City Santa Fe is a short 10-minute walk from Expo Santa Fe Mexico and 14 minutes' walk from Parque La Mexicana.

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

5 Stars
The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

A/c not working
Nestor, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It is an aging property but it remains quiet, comfortable, and sparkling clean. Marriott Bonvoy service remains impeccable (reception, concierge, room service).
Polina, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Emily, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Harutyun, 3-night trip
Verified Hotels.com guest review

6/10 Good

Good
Verified Expedia guest review

10/10 Exceptional

Good
Pedro, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Spa
Nestor, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Gd
Moussa, 3-night trip
Verified Expedia guest review

6/10 Good

MILTON, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Ana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Gustavo, 6-night business trip
Verified Orbitz guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Travelocity guest review

8/10 Very good

Three great things about the Marriott: / amazing staff and attentiveness / great breakfast / reasonable parking price One thing I did not like is that they charge you extra for bottled water, which is unreasonable as first of all its a 5 star hotel and second we are in Mexico City and we cannot drink tap water. They should offer alternatives to reduce plastic like maybe thermos with filtered water or pitchers of drinking water.
Alessandra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful!
YANIRA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

herbert, 3-night trip
Verified Expedia guest review

4/10 Fair

Terrible rooms. I booked a KING room. Well Pleas everybody need to know the bed are NOT King Size all the beds in all of the category King room are QUEEN I even mesure them. The room is so small that is why they have a Queen bed and not KING, Pls do not book a KING room it is better to book 2 queen beds room, There is a Mirror next to the bed that reflects the TV when is on and that disturbs so much, There is no need to have a Bath Tub in the bathroom ! that makes the shower so small like a cruise ship cabin shower. It is a wasted space. The Westin next door (sister hotel) has no tub and the bathrooom is great the shower so spacious. The shower head at the JW is old and so bad condition they need new ones. Average terrible stay. So happy was only 1 night stay. People at the front desk are so nice. Sorry for my complaint but Defenitely stay at the WESTIN.
JESUS, 1-night trip
Verified Hotels.com guest review

6/10 Good

Oscar, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Good
James Ywh-Ren, 3-night family trip
Verified Expedia guest review

8/10 Very good

Tks
Rodrigo, 1-night business trip
Verified Expedia guest review