The Malvern is a great choice for a stay in Malvern. You can visit the spa to indulge in massages, body wraps or aromatherapy, and The Malvern Restaurant serves breakfast, lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
33 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
Built in 1998
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Freshen up
Deep-soaking bath
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Malvern Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern
Frequently asked questions
Does The Malvern offer free cancellation for a full refund?
Yes, The Malvern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Malvern?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Malvern?
Sorry, pets aren't allowed.
Is parking offered on site at The Malvern?
Yes, there's free self parking.
What are the check-in and check-out times at The Malvern?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Malvern and nearby?
The Malvern has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near The Malvern?
Yes, there's an on-site restaurant, The Malvern Restaurant.
Does The Malvern have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Malvern like?
The Malvern is in the heart of Malvern, a short 10-minute walk from Barnards Green Cricket Club.
The Malvern Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Dec 2024
adam
adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Ranier
Ranier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Jacqueline
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 Aug 2024
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
Victoria
Victoria, 2-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Lovely stay
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Rhiannon
Rhiannon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Colin
Colin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Latoya
Latoya, 1-night trip
Verified Expedia guest review
8/10 Very good
11 July 2024
KEVIN
KEVIN, 1-night business trip
Verified Hotels.com guest review
6/10 Good
24 June 2024
Winny
Winny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
The Malvern is really special
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Mrs Susan
Mrs Susan, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
7 June 2024
Overpriced and lousy location
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all.
The place is clean and the staff are great but this place is way overpriced for what is offered.
Sebastian
Sebastian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 May 2024
Piers
Piers, 2-night trip
Verified Expedia guest review
8/10 Very good
13 May 2024
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Shaun
Shaun, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Apr 2024
Yiming
Yiming, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
Nice place.
A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Rhodri
Rhodri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Apr 2024
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
Meena
Meena, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Apr 2024
Good facilities and food. Incredibly friendly and welcoming staff.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Apr 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 Apr 2024
raymond
raymond, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Mar 2024
Zizheng
Zizheng, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2024
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Ian
Ian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Mar 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2024
Lovely spa, staff very friendly and helpful.
Only problem was that the foot baths and salt room weren't working.
Both days the foot spas were out of action and the door seemed to be missing from the salt grotto