Kingston Upon Thames Tolworth Station - 26 min walk
Restaurants
Bay Leaves - 8 min walk
The Gamecock - 18 min walk
The Queen Adelaide - 7 min walk
Surrey Palace - 6 min walk
The Station - 13 min walk
About this property
Orchid Epsom, Sure Hotel Collection by Best Western
When you stay at Orchid Epsom, Sure Hotel Collection by Best Western, you'll be within a 10-minute drive of Chessington World of Adventures and Thames River. You'll have free perks such as WiFi and self-parking. Also, this hotel is within a short drive of Hampton Court Palace.
Languages
English
At a glance
Hotel size
29 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Low-height bed
Bathroom emergency pull cord
Step-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Electric kettle
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 7.95 for adults and GBP 7.95 for children
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Policies
This property does not have lifts.
This property accepts credit cards, mobile payments and cash.
Also known as
Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom
Frequently asked questions
Are pets allowed at Orchid Epsom, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Orchid Epsom, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Orchid Epsom, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM.
Orchid Epsom, Sure Hotel Collection by Best Western Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jan 2025
Working nights and had a great stay.
I was working nights, so sleeping throughout the day. I slept very well remaining undisturb. The staff were very helpful and curtious, particularly Ali. Also there is a pub attached that serves great food.
Micheal
Micheal, 5-night business trip
Verified Hotels.com guest review
6/10 Good
18 Jan 2025
Ciaran
Ciaran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Decent price good staff
Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8!
Food decent.
Always tight on parking when the pubs open but always managed to find a spot.
Stuart
Stuart, 1-night business trip
Verified Hotels.com guest review
6/10 Good
15 Jan 2025
Away for work
This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Jan 2025
Pubudu
Pubudu, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Good hotel and staff
Staff very good, friendly and helpful.
Rooms ok, bathrooms could do with updating but good enough.
Handy to have the pub/ restaurant next door.
Parking tight when pubs open
Stuart
Stuart, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Hey
Friendly receptionist
Seid
Seid, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
All good.
Lee
Lee, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
One night stay
We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30.
We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00.
So we paid an extra £10.00 to have the room until 13.00.
Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes.
On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust.
The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
Elaine
Elaine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Ideal for a short stay or weekend
Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Good value for money
Receptionist very good, helpful and friendly, she’s a great asset to the hotel.
Stop for one night on business, parking very good, everything anyone would need is available at the reception area.
Will be stoping again several times as we have a project locally.
Stuart
Stuart, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
john
john, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Nichola
Nichola, 1-night business trip
Verified Expedia guest review
8/10 Very good
10 Oct 2024
Pleasant stay - ample parking but crammed in tight only real negative.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Linda
Linda, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
9 Oct 2024
Its an old Premier Inn - and it shows
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries.
The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy.
i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have.
I would have been better off in a Premier Inn
Craig
Craig, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Donna
Donna, 5-night romance trip
Verified Expedia guest review
6/10 Good
5 Oct 2024
This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again
Mark
Mark, 2-night trip
Verified Expedia guest review
8/10 Very good
2 Oct 2024
Convenient and comfortable.
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Nigel
Nigel, 2-night family trip
Verified Hotels.com guest review
6/10 Good
1 Oct 2024
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.