Mission Hills Ecological Sports Park - 6 min walk - 0.5 km
Shenzhen Guanlan Landscape and Cultural Park - 5 min drive - 5.2 km
Mission Hills Golf Club - 13 min drive - 15.8 km
Dafen Oil-Painting Village - 16 min drive - 20.0 km
Shenzhen Safari Park - 25 min drive - 28.7 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 45 min drive
Hong Kong International Airport (HKG) - 86 min drive
Pinghu Railway Station - 10 min drive
Sungang Railway Station - 17 min drive
Shenzhen Station - 20 min drive
Mission Hills Station - 7 min walk
Songyuanxia Station - 9 min walk
Niuhu Station - 18 min walk
Restaurants
星巴克 - 7 min walk
上岛咖啡 - 14 min walk
深圳赛维纳新翼酒店 - 6 min walk
尚峰塑胶有限公司 - 10 min walk
大堂吧 - 4 min walk
About this property
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen features a rooftop terrace and a free kids' club. Guests can visit the fitness centre for a workout or enjoy American cuisine at Hard Rock Cafe, one of 3 restaurants. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a seasonal outdoor pool. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Mission Hills Station is 7 minutes and Songyuanxia Station is 9 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
258 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property requires guests to wear a swim cap in the pool.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service
Travelling with children
Free children's club
Playground
What to do
Ski passes
Shopping
Pool table
Golf lessons nearby
Skiing nearby
Working away
Business centre
Computer station
Conference space (21528 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Ski storage
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
Adjacent to a golf course
An outdoor pool
Designer shops on-site
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Private indoor hot tub
Individually decorated
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Hard Rock Cafe – This restaurant specialises in American cuisine.
Sessions – This restaurant specialises in international cuisine. Open daily.
GMT +8 Lobby Bar – On-site lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 500.0 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 150 per person
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Pets
Pets are allowed for an extra charge of CNY 380 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
The seasonal pool is open from March to December
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does Hard Rock Hotel Shenzhen offer free cancellation for a full refund?
Yes, Hard Rock Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Shenzhen?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Shenzhen?
Yes, pets are welcome. There's a charge of CNY 380 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hard Rock Hotel Shenzhen and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Hard Rock Hotel Shenzhen also has private indoor hot tubs.
Are there restaurants at or near Hard Rock Hotel Shenzhen?
Yes, there are 3 on-site restaurants, featuring American cuisine.
Does Hard Rock Hotel Shenzhen have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a deep soaking bath.
What's the area around Hard Rock Hotel Shenzhen like?
Hard Rock Hotel Shenzhen is a short 7-minute walk from Mission Hills Station and 6 minutes' walk from Mission Hills Ecological Sports Park.
Hard Rock Hotel Shenzhen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Great service
Great service and friendly team. very close to MRT
Danny
Danny, 15-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
Hao
Hao, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
Diego
Diego, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Excellent hotel, great service and location
Fadi
Fadi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Hoi Yee
Hoi Yee, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
The bath room is excellent and the music in the room is unbeatable
Ting Pong
Ting Pong, 1-night family trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
keng
keng, 1-night family trip
Verified Expedia guest review
8/10 Very good
17 Aug 2024
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Raymond
Raymond, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
Thumbs up
Amazing stay, good service, really clean
Guillaume
Guillaume, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
13 July 2024
Lee
Lee, 2-night trip
Verified Expedia guest review
6/10 Good
13 May 2024
Clement
Clement, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Apr 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Mar 2024
Benjamin
Benjamin, 5-night trip
Verified Expedia guest review
8/10 Very good
2 Jan 2024
Wai Shan Dorothh
Wai Shan Dorothh, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2023
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2023
Nice but little bit old
Lee
Lee, 1-night trip
Verified Expedia guest review
6/10 Good
24 Sept 2023
the room conditions are below standard. stuff are broken
Raph
Raph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2023
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Zachary
Zachary, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Sept 2021
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2021
Allan
Allan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 July 2021
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2021
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
John
John, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 May 2021
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
24 Feb 2021
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.