At Marsden Stay Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.
Redwoods Whakarewarewa Forest - 3 min drive - 2.2 km
Getting around
Rotorua (ROT-Rotorua Regional) - 11 min drive
Restaurants
Ciabatta Bakery - 18 min walk
Pantry D'or - 16 min walk
Thai Central Restaurant Rotorua - 17 min walk
Starbucks - 13 min walk
KFC - 15 min walk
About this property
Marsden Stay Rotorua
At Marsden Stay Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.
At a glance
DONE
Hotel size
56 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
What to do
Hot springs nearby
Services
Luggage storage
Accessibility
Thin carpet in room
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Bar/lounge
Restaurant
Full-service spa
Outdoor pool
Sauna
Hot tub
The following facilities are closed on Saturday and Sunday:
Bar/lounge
Children's pool
Restaurant
Full-service spa
Outdoor pool
Sauna
Hot tub
Policies
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua
Frequently asked questions
Does Marsden Stay Rotorua offer free cancellation for a full refund?
Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marsden Stay Rotorua?
Sorry, pets aren't allowed.
Is parking offered on site at Marsden Stay Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Marsden Stay Rotorua?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Marsden Stay Rotorua like?
Marsden Stay Rotorua is a short 16-minute walk from Polynesian Spa and 8 minutes' walk from Rotorua Central Mall.
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Marsden Stay Rotorua Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
2 June 2025
The accommodation was excellent
Mumsie
Mumsie, 1-night trip
8/10 Very good
1 June 2025
Nice room, cheap but had everything we needed.
Katarina
Katarina, 2-night trip
10/10 Exceptional
2 June 2025
Accommodation was nice and tidy and the desk staff were friendly
Ashleigh
Ashleigh, 2-night trip
10/10 Exceptional
25 Apr 2025
Great beds and very quiet.
Matthew
Matthew, 1-night trip
10/10 Exceptional
6 Apr 2025
Very comfortable stay
Georgia
Georgia, 2-night trip
6/10 Good
19 May 2025
Room was nice, good location, good bed. Tired building but looks like they're doing it up.
Nick
Nick, 1-night trip
8/10 Very good
6 May 2025
Large, clean, comfortable rooms. Comfortable beds. Handy to town.
Bernard
Bernard, 2-night trip
8/10 Very good
18 May 2025
Outside the property doesn’t look too flash but the room was really nice. Plenty of space, recently renovated and very clean. The staff were very friendly, efficient and helpful.
It was good value and I would stay again.
Brent
Brent, 2-night trip
6/10 Good
11 Aug 2025
Three nights family holiday
The hotel is situated in a fairly convenient location. Closed the supermarkets and food outlets. The room itself is fairly modern. Unfortunately the staircase and corridor look very old and outdated.
One of our room's bathroom fan was not working properly and they fixed it as we checked into the room. Unfortunately the heater in our other room is not working. No staff available after 6pm which was very stranger.
Wei
Wei, 2-night trip
10/10 Exceptional
22 May 2025
Worth every dollar spent.
Mahendra
Mahendra, 2-night trip
8/10 Very good
18 May 2025
Comfortable stay with warm rooms and comfy beds. Hotel is tired but rooms have been refreshed. Some areas of cleaning in the room could be improved but didn’t adversely affect our stay. Staff were very friendly and helpful. Good value.
stewart
stewart, 1-night trip
10/10 Exceptional
17 Mar 2025
This was our 2nd time staying here, highly recommend Marsden Stay, the rooms are renovated and the Bed was so comfortable we had really good sleeps. Definitely will stay here again. The staff are friendly and super helpful with our queries.
Bridgett
Bridgett, 1-night trip
8/10 Very good
25 Feb 2025
excellent room, good service and friendly staff. easy parking, convenient location
Mohit
Mohit, 2-night trip
10/10 Exceptional
31 May 2025
One of the best motels I’ve stayed in Rotorua that fitted my budget. The lady was so kind and helpful to me over the phone when I said I couldn’t check in till after 6pm. She gave me clear instructions on how to check in and had really good communication. The room was so nice to stay in aswell lots of space, warm, clean, cosy and peaceful. Thank you so much I’d definitely recommend staying here and would stay here again.
Emma
Emma, 1-night trip
8/10 Very good
12 Jan 2025
Great location
Adonis
Adonis, 1-night trip
10/10 Exceptional
11 Mar 2025
Great place to tour Rotorua from. Renovated to a good standard
JANE
JANE, 2-night trip
8/10 Very good
26 Apr 2025
Close to groceries and restaurants and hot spas. Definitely will consider again next time
Fallarme
Fallarme, 1-night trip
10/10 Exceptional
19 Nov 2024
Nice staff clean , perfect location
Alaa
Alaa, 3-night trip
10/10 Exceptional
27 Mar 2025
Nice clean property. Highly recommend
Tom
Tom, 1-night trip
10/10 Exceptional
17 May 2025
The staff were very friendly. They were training someone when I got there but they were all very polite. We got there a little bit early. Luckily the room was ready and they let us check in a little bit early. The room was great value for price. very clean and spacious, and very good bathroom
Lara
Lara, 1-night trip
10/10 Exceptional
10 Apr 2025
Recently renovated hotel rooms.Nice and clean. Had a great night, comfortable bed.
Jimmy
Jimmy, 1-night trip
10/10 Exceptional
21 Apr 2025
The rooms themselves were updated/renovated and clean which is great! But the building (hallways, pool around) was a little dirty and needed updating.
Haley
Haley, 2-night trip
8/10 Very good
28 Apr 2025
quiet
brian
brian, 5-night trip
10/10 Exceptional
17 Apr 2025
Room clean and tidy. Located in the city centre and took 3 minutes drive
YUK CHING
YUK CHING, 1-night trip
4/10 Fair
20 Apr 2025
Photos didnt reflect the reality of motel turned hotel unfortunately.