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Sterling Lake Palace Alleppey

5.0 star property
Luxury hotel in Ambalapuzha with spa and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Lake Palace Alleppey

Lake View Premier Room with Balcony | Terrace/patio
Lake View Premier Room with Balcony | Room amenity
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Water Front Heritage Cottage with Balcony
Boating

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Terrace
For families
  • Children's pool
  • Playground on-site
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
The price is AU$198
includes taxes & fees
23 Jan - 24 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Lake View Premier Room with Balcony

Lake View Premier Room with Balcony | Aerial view

Lake View Premier Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Day bed
Egyptian cotton bed sheets
Fan
Bathrobes
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Lake View Suite with Balcony

Lake View Suite with Balcony

Lake View Suite with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Day bed
Egyptian cotton bed sheets
Fan
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Water Front Heritage Cottage with Balcony

Water Front Heritage Cottage with Balcony | Balcony view

Water Front Heritage Cottage with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Separate bedroom
Egyptian cotton bed sheets
Fan
  • Sleeps 3
  • 1 Double Bed

Similar properties

Dining

Sterling House boat Lake Palace Alleppey

Pool
Free parking
Air conditioning
Restaurant
8.8 out of 10, Excellent, (3)
The price is AU$422
includes taxes & fees
5 Jan - 6 Jan 2025
Sterling House boat Lake Palace Alleppey
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About the area

Map
Thirumala Ward, Chungam, Ambalapuzha, Kerala, 682 001

What's nearby

  • Chettikulangara Bhagavathy Temple - 5 min drive
  • Ambalapuzha Sree Krishna Temple - 7 min drive
  • Alleppey Lighthouse - 7 min drive
  • Alappuzha Beach - 18 min drive
  • Edathua Church - 75 min drive

Getting around

  • Cochin International Airport (COK) - 150 min drive
  • Alappuzha Station - 20 min drive
  • Tumboli Station - 23 min drive
  • Cherthala Station - 23 min drive

Restaurants

  • ‪Pai's Tea Shop,Alappuzha - ‬4 min drive
  • ‪Indian Coffee House - ‬4 min drive
  • ‪Hotel Yuvaraj - ‬4 min drive
  • ‪Paddy Field Restaurant - ‬43 min drive
  • ‪Hotel Aryaas - ‬4 min drive

About this property

Sterling Lake Palace Alleppey

Sterling Lake Palace Alleppey is a great choice for a stay in Ambalapuzha. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club.

Languages

Arabic, English, Hindi

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a negative PCR COVID-19 test result
    • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
    • For more details, please contact the property using the information on the booking confirmation
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • Volleyball
  • Mini golf
  • Canoeing
  • Boat tours
  • Motor boating
  • Shopping
  • Pool table
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Grab bar near toilet

Room amenities

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Egyptian cotton sheets

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

Dining

SEA FOOD RESTAURANT – On-site seafood restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: INR 5899
  • Christmas Eve (24 December) gala dinner per child: INR 3539 (from 6 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 5899
  • New Year's Eve (31 December) gala dinner per child: INR 3539 (from 6 to 12 years old)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Also known as

Lake Palace Backwater Resort
Lake Palace Luxury Backwater
Lake Palace Luxury Backwater Resort
Palace Luxury Backwater
Palace Luxury Backwater Resort
Lake Palace Luxury Backwater Resort Alappuzha
Lake Palace Luxury Backwater Alappuzha

Frequently asked questions

Does Sterling Lake Palace Alleppey offer free cancellation for a full refund?
Yes, Sterling Lake Palace Alleppey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sterling Lake Palace Alleppey?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Sterling Lake Palace Alleppey?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sterling Lake Palace Alleppey?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sterling Lake Palace Alleppey?
Check-in start time: 2:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sterling Lake Palace Alleppey and nearby?
Have fun with on-site activities such as rowing, fishing and motor-boating. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sterling Lake Palace Alleppey also has a steam room, spa services and an arcade, as well as a picnic area, a garden and access to a nearby health club.
Are there restaurants at or near Sterling Lake Palace Alleppey?
Yes, there's an on-site restaurant, SEA FOOD RESTAURANT.
Does Sterling Lake Palace Alleppey have any outdoor private spaces?
Yes, every room features a balcony.

Sterling Lake Palace Alleppey Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
Ashish, 1-night family trip
Verified Expedia guest review

4/10 Fair

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
David, 1-night trip
Verified Expedia guest review

6/10 Good

Shivanshu, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Deepak, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Luxurious property in backwaters
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
Resort view from the lake
Prema, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love the property and overall experience!!
Ankit, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great scenic locstion
manoj, 1-night family trip
Verified Expedia guest review

4/10 Fair

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
Arpita, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Nina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
raja, 2-night family trip
Verified Expedia guest review

2/10 Poor

Stay away from this property.
Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
Dominic, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is the best family resort that I have stayed in Kerala
Benjamin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome location
CHARUL, 2-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful setting and well maintained grounds. Service was slow.
Verified Expedia guest review

4/10 Fair

cherry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

4/10 Fair

Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location.
Adrian, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Parikshit, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening.
2-night romance trip
Verified Wotif guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

Luxury Resort
A luxury Backwater resort with lots of activities.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Great getaway spot. Very relaxing. I feel like the food can be better. It wasn’t anything extraordinary. But everything else was on point.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff is very nice and professional. Our room was clean and we received an upgrade for the second night. The resort looks in really good condition even though the region was hit severely by the monsoon last season.
Luis, 1-night trip
Verified Expedia guest review