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The Merchant Hotel

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Experience Belfast's charm at The Merchant Hotel, where Victorian grandeur meets modern luxury. Unwind on the rooftop terrace, indulge in shopping on site, or treat yourself to a rejuvenating spa treatment. With high-speed WiFi and three restaurants offering French cuisine for dinner and breakfast options like brunch.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • In-room childcare

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is AU$621
includes taxes & fees
8 July - 9 July

Why we love this property

Work, relax, succeed
This central hotel provides business facilities and meeting spaces. Guests can relax with spa treatments and round-the-clock room service after work.
Culinary delights
French cuisine awaits hungry explorers at the 3 restaurants. A stylish bar adds evening flair. The hotel offers free full breakfast and private dining options.
Relaxation paradise
A full-service spa offers aromatherapy, body scrubs, and hot stone massages daily. Guests revitalise in the sauna, hot tub, and steam room.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Belfast City Centre
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Non-smoking
10.0 out of 10, Exceptional, 187 reviews
The price is AU$459
includes taxes & fees
15 June - 16 June
Wilton House
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About the area

Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ

What's nearby

  • Belfast Customs House - 1 min walk - 0.2 km
  • Victoria Square Shopping Centre - 3 min walk - 0.3 km
  • Waterfront Hall - 6 min walk - 0.6 km
  • Belfast City Hall - 7 min walk - 0.7 km
  • SSE Arena - 10 min walk - 0.9 km

Getting around

  • Belfast (BHD-George Best Belfast City) - 5 min drive
  • Belfast International Airport (BFS) - 32 min drive
  • Lanyon Place Station - 13 min walk
  • Great Victoria Street Station - 16 min walk
  • Botanic Station - 22 min walk

Restaurants

  • ‪Duke of York - ‬2 min walk
  • ‪Whites Garden - ‬3 min walk
  • ‪Ulster Sports Club - ‬1 min walk
  • ‪The Pocket - ‬2 min walk
  • ‪Bert's Jazz Bar - ‬1 min walk

About this property

The Merchant Hotel

  • The Merchant Hotel features a rooftop terrace and puts you only steps from Belfast Customs House. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and The Great Room, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre.

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured on-site self-parking (GBP 15.00 per day)
    • Covered on-site valet parking (GBP 39.00 per day)
    • Limited self- and valet parking on-site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Evening entertainment
  • Shopping
  • Bike rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Great Room – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 100.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 50.00 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 February to 10 February:
  • One of the dining venues
  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Secured self-parking costs GBP 15.00 per day
  • Covered valet parking costs GBP 39.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

National rating

This property has received its official star rating from Tourism NI.

Also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

Does The Merchant Hotel offer free cancellation for a full refund?

Yes, The Merchant Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Merchant Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Merchant Hotel?

Yes. Self-parking costs GBP 15.00 per day. Valet parking costs GBP 39.00 per day. Parking spaces may be limited.

What are the check-in and check-out times at The Merchant Hotel?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge of GBP 100.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50.00 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at The Merchant Hotel and nearby?

Have fun with activities such as cycling, kayaking and parasailing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Merchant Hotel also has a sauna and a steam room.

Are there restaurants at or near The Merchant Hotel?

Yes, there are 3 on-site restaurants, featuring French cuisine.

What's the area around The Merchant Hotel like?

The Merchant Hotel is in Belfast City Centre, a short 5-minute drive from Belfast (BHD-George Best Belfast City) and 9 minutes' walk from Belfast City Hall.

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Reviews

The Merchant Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was relaxing and amazing, with great bar service and a lovely atmosphere. (4 reviews)
  • Breakfast was delicious and a perfect included option. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Restaurant
Spa
Location
Bar
Food
Bed

Reviews

Verified

10/10 Exceptional

Great experience. Luxurious room and bri breakfast. Will def return.
Barbara, 1-night trip
Verified

10/10 Exceptional

Very attentive staff - very clean room and well taken care of (frequent tidy ups, turn down service etc) - lovely stay, we would definitely return.
Michelle, 2-night trip
Verified

10/10 Exceptional

Staff were lovely; room was perfecr
Ryan, 3-night trip
Verified

10/10 Exceptional

Clean room. Friendly staff. Rooms were beautiful and comfortable.
Darisabel, 1-night trip
Verified

10/10 Exceptional

Gorgeous place, historic and perfect location to walk everywhere
Mary Kay, 4-night trip
Verified

10/10 Exceptional

Staff excellent, room beautiful
Michelle, 1-night trip
Verified

10/10 Exceptional

Very neat property..beautiful spacious rooms..great jazz bar..great location in Belfast
Patrick, 1-night trip
Verified

10/10 Exceptional

Beautiful room
Michael, 1-night trip
Verified

10/10 Exceptional

Staff was professional, friendly and very accommodating
ABBY, 3-night trip
Verified

10/10 Exceptional

What a wonderful hotel! Great staff who made us really welcome.
Richard, 1-night trip
Verified

10/10 Exceptional

Exceptional hotel.

Exceptional hotel. Excellent service and friendly staff.
Rosemary, 1-night trip
Verified

10/10 Exceptional

Stayed in the hotel for our daughter's wedding and the staff were very helpful and friendly making sure everything was perfect... and it was
Geraldine, 1-night trip
Verified

10/10 Exceptional

Fantasy experience! Everything exceeded all expectations,! Amazing facilities, friendly staff , amazing food……I can keep going on about how amazing The Merchant is 😊
Simona, 1-night trip
Verified

10/10 Exceptional

Suite

Dry nice. We had a great memorable suite. Restaurant decor was first class. Highly recommend
Richard, 2-night trip
Verified

8/10 Very good

The hotel was a beautiful place with really friendly and helpful staff. However it’s in the Cathedral district which is the hub of the entertainment area. It can get VERY noisy at night and we had to move rooms in order to get a good nights sleep. This was organised very efficiently by the hotel staff and our second night was much quieter. The hotel is very convenient for exploring Belfast and the hotel staff are excellent.
Beverley, 2-night trip
Verified

10/10 Exceptional

Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
steve, 2-night trip
Verified

10/10 Exceptional

GREAT location. BEAUTIFUL hotel. DELICIOUS breakfast. Super-professional staff. All around excellent experience. Rooms were a good size and really nicely decorated (we stayed in the Victorian rooms). Only slight mis-understanding was on the payment terms. The booking said pay at property but they needed to bill two weeks in advance. We got it worked out but suggest that the hotel update their T&Cs on their Expedia listing for a more pleasant experience. Overall AMAZING hotel and would highly, highly recommend.
David, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel on all levels
Kate, 2-night trip
Verified

10/10 Exceptional

Wonderful experience, highly recommended!!!
David, 2-night trip
Verified

10/10 Exceptional

Absolutely fabulous overnight stay ! Can highly recommend it - attention to detail and the service was fantastic. A true 5 star hotel
Tracy, 1-night trip
Verified

10/10 Exceptional

Had a great stay
Jeevagan, 3-night trip
Verified

10/10 Exceptional

Everything and everyone was amazing.
Stephanie, 1-night trip
Verified

10/10 Exceptional

Simply outstanding and luxurious.
Susan, 1-night trip
Verified

8/10 Very good

Nice hotel, good location for walking
Michael, 2-night trip
Verified

8/10 Very good

Beautiful restaurant
Xiaojuan, 1-night trip