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Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Photo gallery for Four Seasons Resort The Nam Hai, Hoi An, Vietnam

2 bars/lounges, poolside bar, beach bar
Hot tub, body treatments, aromatherapy, facials, Ayurvedic treatments
Family Villa, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Hot tub, body treatments, aromatherapy, facials, Ayurvedic treatments

Overview of Four Seasons Resort The Nam Hai, Hoi An, Vietnam

VIP Access

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5.0 star property
Beachfront hotel in Dien Ban with spa, beach bar
9.6 out of 10 Exceptional
9.6/10 Exceptional

310 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Internet access
Map
Block Ha My Dong B, Dien Duong Ward, Dien Ban, Quang Nam
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Separate bath and shower

Room options

About this area

What's nearby

  • On the waterfront
  • An Bang Beach - 8 min drive
  • Riverside Hoi An - 9 min drive
  • Cua Dai Beach - 9 min drive
  • Non Nuoc Beach - 8 min drive
  • Hoi An Market - 9 min drive
  • Hoi An Night Market - 10 min drive
  • Marble Mountains - 12 min drive
  • My Khe Beach - 13 min drive
  • Han River - 17 min drive
  • Dragon Bridge - 20 min drive

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 37 min drive
  • Da Nang Station - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 7SON BAKERRY u0026 COFFEE - 4 min drive
  • Ken Vegetarian - 4 min drive
  • The DeckHouse - 6 min drive
  • Soul Kitchen - 5 min drive
  • The Shore Club - 6 min drive
Map

About this property

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Putting you within a 15-minute drive of My Khe Beach, Four Seasons Resort The Nam Hai, Hoi An, Vietnam offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and Ayurvedic treatments. The Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • BBQs
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Bed rails

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Basketball
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Patio
  • Garden
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

The Restaurant – This restaurant specialises in international cuisine and serves breakfast and lunch.
The Beach Restaurant – This beachfront restaurant specialises in Vietnamese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: USD 288
  • Christmas Eve (24 December) gala dinner per child: USD 144 (from 5 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 412
  • New Year's Eve (31 December) gala dinner per child: USD 206 (from 5 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250 per vehicle (return)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Children under 17 years old are allowed in the family pool only.

Also known as

Nam Hai Dien Ban
Nam Hai Hotel Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam
Four Seasons Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam
Four Seasons Resort The Nam Hai Hoi An Vietnam
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Dien Ban
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel Dien Ban

Frequently asked questions

Does Four Seasons Resort The Nam Hai, Hoi An, Vietnam offer free cancellation for a full refund?
Yes, Four Seasons Resort The Nam Hai, Hoi An, Vietnam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
Yes, an airport shuttle is available. The charge is USD 250 per vehicle return.
What are the check-in and check-out times at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Four Seasons Resort The Nam Hai, Hoi An, Vietnam and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Additional recreation on-site includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Four Seasons Resort The Nam Hai, Hoi An, Vietnam also has 2 bars, a private beach and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
Yes, there are 2 on-site restaurants, featuring beachfront dining and international cuisine.
Does Four Seasons Resort The Nam Hai, Hoi An, Vietnam have any outdoor private spaces?
Yes, every room features a patio and a garden.
What's the area around Four Seasons Resort The Nam Hai, Hoi An, Vietnam like?
Four Seasons Resort The Nam Hai, Hoi An, Vietnam is located a short 16-minute walk from Ha My Beach.

Reviews

9.6

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Stay
Excellent service
Li Li, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will be back!
Loved this hotel for family trip with 2 young children. The kids club was great and the hotel thought of everything to make you feel comfortable. Food was fantastic and rooms were beautiful. Highly recommend!
John, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were so kind and pool areas amazing. We really enjoyed the serene atmosphere
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Easily one of the best hotels in the world.
Amazing Property. Service and Food were top notch. Also love the location. We Will come back.
One of the 3 Pools. This is the only one that allow children under 14, but that worked out fine - not crowded.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING . This property is one of the best I have ever stayed at around the world. The staff is unbelievable. They always knew exactly what we needed before we even knew!!!! Thank you to Bryan and the entire team for making my family feel extremely welcome and comfortable. We have already started planning our trip back to Vietnam. See you soon.
3-night family trip
Verified Expedia guest review

8/10 Very good

We enjoyed our stay at Four Seasons. Excellent service and if you want to get away and enjoy a peaceful getaway, I recommend a stay here. If, however, you want to explore, shop and wine and dine outside the hotel, you will need to travel outside. The hotel is close to downtown Hoi An but probably a bit too far in my opinion. In any case, restful the stay was and that was what we wanted!
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful n private hotel. The private beach was wonderful.
5-night romance trip
Verified Expedia guest review