4/10 Fair
29 Dec 2024
Very Disappointed
I booked a last minute stay here only to arrive and find the room I booked wasn't even available. Since the stay was non refundable, I took the only room I was offered. They called it an upgrade, but I dont consider switching from a 2 queen suite to a regular king room to be an upgrade. Had to go get linens from the front desk for the sofa bed since there were none in the room. Multiple things were in need of repair (obnoxious flashing light by 2nd floor elevator, ice machine on 2nd floor, juice machine at breakfast). I would definitely look for a different place to stay next time.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review