Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive
Restaurants
Café Punta del Cielo - 1 min walk
Tarascos - aeropuerto - 9 min walk
Juan Valdez Cafe - 1 min walk
Carnivore - 2 min walk
Rino´s Casa Napoli - 13 min walk
About this property
Hotel Palacio Mundo Imperial
Bring the kids when you stay at Hotel Palacio Mundo Imperial in Acapulco and they can enjoy the free kids' club. Guests can visit the spa to be pampered with massages, body wraps or facials, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights include 6 outdoor pools, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
814 units
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets allowed (dogs only, 2 total, up to 9 kg per pet)*
Service animals welcome
Specific rooms only*
Parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Lifeguard on-site
What to do
Tennis
Beach volleyball
Shopping
Beach nearby
Golf lessons nearby
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
6 outdoor pools
Designer shops on-site
Arcade/games room
Full-service spa
Hot tub
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
46-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Espresso maker
Iron/ironing board
Sleep well
Pillow menu
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Elan Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Mizumi – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: MXN 250 per accommodation, per night
Resort fee inclusions:
Fitness centre access
Parking
Phone calls (may be limited)
WiFi access (may be limited)
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 420 to 420 for adults and MXN 210 to 210 for children
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for MXN 350 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 999 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco
Frequently asked questions
Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?
Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palacio Mundo Imperial?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hotel Palacio Mundo Imperial?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Palacio Mundo Imperial?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Palacio Mundo Imperial and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna and a health club, as well as an arcade and a garden.
Are there restaurants at or near Hotel Palacio Mundo Imperial?
Yes, there are 4 on-site restaurants, featuring seafood, pool views and poolside dining.
Does Hotel Palacio Mundo Imperial have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palacio Mundo Imperial like?
Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) and 4 minutes' walk from Forum de Mundo Imperial.
Hotel Palacio Mundo Imperial Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
25 Nov 2024
David
David, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Angela
Angela, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Gated area with someone at the gate. Staff was extremely nice & helpful. Very clean. Nice rooms & views. Buses that go to the beach every 30 mins. We did most likely get a room that was reserved for otjers, as there was a random piece of cake in our room, that was meant for someone else. Besides staff not knowing why that was in our room, we have a very pleasant stay!
Andrea Guadalupe Lopez
Andrea Guadalupe Lopez, 1-night family trip
Verified Expedia guest review
8/10 Very good
14 Aug 2024
Christopher
Christopher, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Earnest
Earnest, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
ReLly nice service from staff
Jose
Jose, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Very comfortable stay
David
David, 1-night family trip
Verified Expedia guest review
6/10 Good
17 July 2024
Service from waiters in the beach so terrible
I had to wait hours to get a drink
Beatriz
Beatriz, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
26 June 2024
MARIA
MARIA, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Everything is good
Ricardo
Ricardo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
Very nice and I clean, friendly and professional staff food quality in all of the restaurants is excellent, good price for a very nice property.
Overall 10 out of 10.
Carlos
Carlos, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2024
Friendly and very professional staff, place is clean all around the property, adult pool area is great.
Rosa
Rosa, 2-night trip
Verified Expedia guest review
4/10 Fair
14 Mar 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2024
Gerardo
Gerardo, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2023
Beatriz
Beatriz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2023
Pilar
Pilar, 1-night trip
Verified Orbitz guest review
8/10 Very good
20 July 2023
need to replace old equipment
Tomas
Tomas, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 July 2023
Close to airport and concert venue
Ali
Ali, 3-night trip
Verified Expedia guest review
4/10 Fair
5 July 2023
Ana
Ana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 June 2023
Not at all
JOSE
JOSE, 1-night trip
Verified Expedia guest review
6/10 Good
17 June 2023
Anthony
Anthony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2023
I like the club the playa.
Xochitl
Xochitl, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
31 May 2023
Stay away from this hotel they make extra charge for valet parking and I arrive in taxi also they charge for Wi-Fi when they advertise as a free room humid employee rude never again I stay there