We booked on Hotels.com. The room was supposed to have an in room coffee maker, mini bar, AC, and use of the spa amenities. The actual room had no coffee maker, no mini bar, no AC, and the hot tub and saunas are only available 1700-2100 M-F. And the view was of a parking lot thru a window that wouldn't open!! Because of all the misinformation on the hotels.com website, the hotel agreed to give us a room with a balcony and sea view but still none of the other amenities. The rooms must have very thin walls, we could hear the bathrooms on both sides of us and every guest that walked down the hall.