Beijing Road Pedestrian Street - 13 min drive - 12.2 km
Getting around
Foshan (FUO-Shadi) - 52 min drive
Baiyun International Airport (CAN) - 55 min drive
Shiguanglu Station - 18 min drive
Guangzhou East Railway Station - 24 min drive
Meidi Dadao Station - 28 min drive
Canton Fair Complex East Tram Stop - 5 min walk
Canton Fair Complex Middle Tram Stop - 10 min walk
Pazhou Bridge South Tram Stop - 13 min walk
Airport shuttle (surcharge)
Restaurants
六合茶居 - 20 min walk
麦当劳 - 7 min walk
香格里拉大堂酒廊 - 19 min walk
妙趣咖啡厅 - 19 min walk
滩万日本料理 - 19 min walk
About this property
Shangri-La Guangzhou
Shangri-La Guangzhou features a free kids' club and puts you a short five-minute drive from Canton Fair Complex. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and SE Asia Kitchen & Bar, one of 6 restaurants, serves Asian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a water park, an indoor pool and a poolside bar. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Canton Fair Complex East Tram Stop is 5 minutes and Canton Fair Complex Middle Tram Stop is 10 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Italian, Japanese, Turkish
At a glance
Hotel size
704 rooms
Arranged over 36 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
6 restaurants
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Water park access (surcharge)
Children's pool
Playground
Local/corner shop
Children's menu
Lifeguard on-site
Paddleboard on-site
What to do
Yoga classes
Paddleboard on-site
Shopping
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Business centre
2 meeting rooms
Co-working spaces
Conference centre (24111 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on-site
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
24-hour health club
An indoor pool
Seasonal outdoor pool
Water park access (surcharge)
Arcade/games room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Reception hall
Outdoor entertainment area
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
SE Asia Kitchen & Bar – Overlooking the pool and garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Wok Too Cafe – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
RIBS – Overlooking the pool and garden, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.
Nadaman – Overlooking the pool and garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Summer Palace – Overlooking the pool and garden, this restaurant specialises in Chinese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of CNY 750 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for CNY 408 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
The seasonal pool is open from April to November
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou
Frequently asked questions
Does Shangri-La Guangzhou offer free cancellation for a full refund?
Yes, Shangri-La Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Guangzhou?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Shangri-La Guangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Guangzhou?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Shangri-La Guangzhou?
Yes, an airport shuttle is available. The charge is CNY 750 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Guangzhou?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Guangzhou and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Guangzhou also has a water slide, a 24-hour health club and a sauna, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Shangri-La Guangzhou?
Yes, there are 6 on-site restaurants, featuring al fresco dining, Asian cuisine and garden views.
What's the area around Shangri-La Guangzhou like?
Shangri-La Guangzhou is located on the waterfront in Haizhu, a short 5-minute walk from Canton Fair Complex East Tram Stop and 19 minutes' walk from Canton Fair Complex.
Shangri-La Guangzhou Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Nov 2024
love the smell of this hotel
Lei
Lei, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2024
It was a nice place to stay but a bit far away from center. The room is a bit not upgraded, staffs are extremely nice and useful. The breakfast is really good, a varieties.
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
10 out of 10
Beautiful hotel with amazing staff!
Vincent
Vincent, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
High end at its finest
Amazing 5 star service from check-in to check-out. I would highly recommend this hotel to anyone traveling to Guanzhou, China!
Vincent
Vincent, 2-night business trip
Verified Hotels.com guest review
6/10 Good
21 July 2024
s
s, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
Breakfast was not good definately. Anywhere that u want to travel for a meal or shopping need a transport.Other than that everything is fine
Han Xiong
Han Xiong, 4-night family trip
Verified Expedia guest review
8/10 Very good
23 May 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Hospitable staff . Clean and effective service. Management was always helpful.
reeza
reeza, 5-night trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
The property is very well located for those attending events at the exhibition complex. Comfortable rooms with floor to ceiling river views, an excellent gym, indoor swimming pool. Beautiful outdoor area with a small kids playroom, luxurious gardens and an enormous swimming pool. We had an excellent stay with one caveat: the all day menu at the ground floor cafe' was quite overpriced.
Maristela
Maristela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
This hotel is my top choice whenever I attend the Canton Fair. The staff, particularly Mona at the front desk, provided exceptional service during check-in. If I could, I would give it 10 stars!
Raymond
Raymond, 2-night romance trip
Verified Expedia guest review
8/10 Very good
30 Apr 2024
Service and staff are very good
reeza
reeza, 4-night trip
Verified Expedia guest review
8/10 Very good
27 Apr 2024
juan martin
juan martin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Apr 2024
very convenient
Viatcheslav
Viatcheslav, 5-night trip
Verified Expedia guest review
10/10 Exceptional
19 Feb 2024
Hui
Hui, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Feb 2024
The brand!
Jennifer
Jennifer, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jan 2024
JIANGSHANSHAN
JIANGSHANSHAN, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2024
Masanori
Masanori, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2023
the greatest place if u r going to canton fair
Hussien
Hussien, 5-night romance trip
Verified Expedia guest review
8/10 Very good
30 Oct 2023
Staff need better training; they are not prepared for international trade show as Canton Fair.
Erica
Erica, 2-night business trip
Verified Expedia guest review
8/10 Very good
27 Oct 2023
We requested non-smoking room but there is strong smoking smell in corridor and our room. We have to change room in 2nd night. Staff are not trained well and have limitation in English speaking.
Erica
Erica, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2023
Connection to PFT
Jaiprakash
Jaiprakash, 1-night family trip
Verified Expedia guest review
8/10 Very good
31 July 2023
zhenping
zhenping, 1-night trip
Verified Expedia guest review
8/10 Very good
21 July 2023
Kelvin Ka Wai
Kelvin Ka Wai, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2023
Great for the Canton Fair
David Alejandro Perez
David Alejandro Perez, 4-night trip
Verified Expedia guest review
8/10 Very good
7 May 2023
One of the best hotels I've stayed in. But also remarkably expensive for any food and drinks.