This was really a 5 star experience without a 5 star price. Everything here exceeded our expectations.
Staff in all areas were super attentive. Front Desk staff was always available and super efficient and friendly. This atmosphere was definitely carried throughout the whole property. Staff everywhere was friendly and helpful.
The breakfast buffet was excellent, as were restaurant meals. The selection of food was wide at each venue. The eating facilities had large capacity, but, were broken into smaller areas. This gave each section it's own intimate feel.
The Spa facilities and staff were professional and friendly. The Spa choices and variety were extensive. The Thai Massages were great. I had two and my daughter had one. She also had a facial and other appointments.
I had a bad sore throat when we arrived. They even had a Nurse that helped me and was able to supply tablets that have resolved the issue.
Our room was large and very comfortable. Everything was old world decor, but, was very fresh. My daughter and I stayed for three nights after a conference. We cannot wait to return with my wife.
We had no need to leave the facility during our stay. We were also fortunate to arrive at peak fall colors. This made all of our views breathtaking.
Although English was hard for some, this did not slow the staff down in helping us. If they had any doubts, they got on the phone with the front desk for translation assistance. This Czech experience was great.