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All properties in Karlovy Vary, Karlovy Vary (region), Czech Republic
1 room, 2 adults

Grandhotel Pupp

5-starHotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 5 stars and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Free WiFi
  • Arcade/game room
Mírové námestí 2, Karlovy Vary, 360 01, Czech Republic

Luxury hotel in Karlovy Vary with casino and indoor pool
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Free WiFi
    • Arcade/game room
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Beautiful building. The only issue I have found was you could hear people outside in the…Aug. 26, 2019
  • 5 star hotel has no air conditioning Rooms/ bathrooms has no toiletries only towels in…Jun. 13, 2019

Grandhotel Pupp

from A$189
  • Comfort Double or Twin Room (Spa Included)
  • Single Room (Spa Included)
  • Superior Double Room (Spa Included)
  • Junior Suite (Spa Included)
  • Premier Suite (Spa Included)
  • Apartment (Spa Included)
  • Double Superior Plus with City View and Spa Included

What’s around Grandhotel Pupp

Landmarks

  • Slavkovsky Forest Nature Reserve - 1 min walk
  • Bohemia - 1 min walk
  • Diana Lookout Tower - 2 min walk
  • Karlovy Vary Municiple Theater - 4 min walk
  • Market Colonnade - 6 min walk
  • Church of St. Mary Magdalene - 7 min walk
  • Zámecké Lázně - 8 min walk
  • Mill Colonnade - 9 min walk

Getting around

  • Vaclav Havel Airport (PRG) - 97 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 30 min drive
  • Karlovy Vary Station - 12 min drive
  • Nove Sedlo u Lokte Station - 14 min drive
  • Karlovy Vary-Dvory Station - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 228 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. 100% reservation deposit will be charged for all Non-refundable bookings within 1 day of booking the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Casino
  • Sauna
  • Arcade/game room
Working away
  • Business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1701
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Czech
  • English
  • German
  • Russian

In the room

Home comforts
  • Minibar
  • Bathrobes
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.

Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Cafe Pupp - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Playground on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Grandhotel Pupp’s small print

Also known as

  • Grandhotel Pupp Hotel Karlovy Vary
  • Grandhotel Pupp Hotel
  • Grandhotel Pupp Karlovy Vary
  • Grandhotel Pupp
  • Grandhotel Pupp De Luxe Hotel Karlovy Vary
  • Grandhotel Pupp Hotel
  • Grandhotel Pupp Karlovy Vary
  • Grandhotel Pupp Hotel Karlovy Vary

Policies

Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests under 3 years old are not allowed in the swimming pool or fitness facility.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Self parking costs EUR 15 per night

    Valet parking costs EUR 15 per night

    Rollaway beds are available for EUR 60.0 per day

    Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

    Children's club access is available for an extra charge

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 550 per pet (may vary based on length of stay)

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Grandhotel Pupp

    • Does Grandhotel Pupp offer free cancellation for a full refund?
      Yes, Grandhotel Pupp does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Grandhotel Pupp?
      Yes. Self parking costs EUR 15 per night. Valet parking costs EUR 15 per night.
    • Is there a pool at Grandhotel Pupp?
      Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Grandhotel Pupp?
      Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 550 per pet, per day.
    • What are the check-in and check-out times at Grandhotel Pupp?
      You can check in from 2:00 PM to midnight. Check-out time is 11:00 AM.
    • Are there restaurants at or near Grandhotel Pupp?
      Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Hotel Riviera (8.1 mi).
    • Is airport shuttle service offered by Grandhotel Pupp?
      Yes, an airport shuttle is available.
    • Is there an onsite casino at Grandhotel Pupp?
      Yes, there's a casino.

    Recent reviews

    Superb 9.0 From 301 reviews

    Fair 4.0
    No real value even under special rates
    Overrated. Not special. No AC. Noisy. The issue of the main bldg and the annex is very disappointing. The general state of the room was below average. No individual toiletries. No boiler. No coffee machine.
    Sebastian, us1 night trip
    Good 6.0
    The Hotel is nice If you refer about architecture, service ok, My reservation mentioned breakfast included, and anyways I had to pay for it, Casino was closed at the time, Spa ok, Breakfast ok
    PATRICIA, ie1 night trip
    Exceptional 10.0
    Overnight sightseeing to Karlovy Vary
    Third stay at this property. Never disappoints. Great ambience, service and one of the best breakfasts in the country.
    Jonas, gb1 night trip
    Exceptional 10.0
    Very Nice, Original 1700’s look
    Overall, Hotel is Excellent. 5 meter high ceilings, just a guess. The photos are representative of the rooms. Have an excellent Pool, Steam room, Sauna facility. Food is Very good. Room upper woodwork very nice. Dining area one of a kind. A Multitude Of workers during Breakfast. Walking distance to restaurants and sights. Nice for a weekend. I did not like how one Bartender communicated with my girlfriend. His Eye Roll and upset Body language. Believe me, I do not miss much. She just wanted some information. This time, I just shut my mouth.
    roland, us2 night trip
    Exceptional 10.0
    Excellent hotel and Welcoming personnel.
    Excellent hotel and beautiful with welcoming staff that started from the moment we arrived at the hotel entrance. Immediately a staff member approached us to help us with the luggage notifying us our designated room number. The reception personnel was welcoming and remembered our name and requests during our stay. The spa - swimming pool was great experience. We recommend eating dinner at the hotel - it is both good and with reasonable price (compared to outside restaurants. This hotel and its staff are excellent model for hospitality. We would probably return again in the near future.
    Eddy, il5 night trip
    Very good 8.0
    Great hotel- but be aware how quite in low season
    Hotel is nice - but so quiet. No bar and drinks very limited ( the bar and several other bits closed as low season)
    John, gb2 night trip
    Exceptional 10.0
    Wonderful place to stay
    Hotel is truly wonderful, historic place with incredible atmosphere. Huge room real studio size, 2 balcony, 2 TVs. Friendly stuff and great service. I rate service 4/5 because of room service, they didn’t gave us slippers and took 1 bathrobe while cleaning, never gave slippers or return bathrobe next services, so we should go and ask about it. Not really huge problem for sure, bur the only thing I can notice as issue! Breakfast was amazing for food and atmosphere, spa area great too except nude old mans, I know it’s national tradition but this hotel is international. Women stuff with no shame entering men’s locker room, I don’t care, if she wanna see world’s 8 wonder go ahead but don’t touch it, but I saw other mens were disappointed about it. Btw, hotel is amazing, I will come back summertime with no doubt.
    Maksim, us3 night trip
    Very good 8.0
    Ladies weekend
    The interior of this hotel was very beautiful. Just breakfast was kind of simple and basic, spa area quite small and room very tiny as well. Becher’s bar was nice with their very good sekt, just cocktails for those prices didn’t look special, just normal. Grandrestaurant’s food excellent.
    Petra, gb2 night trip with friends
    Very good 8.0
    Worth seeing and worth retuning to
    Pupp is a very nice, stylish and majestic building. All the interiors are decorated in a specific way and nothing is disturbing and overall worth seeing. Our room (Comfort Double room) was cozy, spacious and clean. The only problem was we could hear the noise from the hallway. In particular we enjoyed the spa (including amazing hot and herbal sauna), Ayurveda massage and the atmosphere of the Becher's bar, which also had great and very nice people to serve us both evenings and delicious food. Receptionists were extremely nice and helpful. Breakfasts were good but there are other hotels in Karlovy Vary whose breakfast are way better. Some waitresses in the breakfast room were very disorganized and we needed to wait for a cup for about 10 mins. Despite that it was a great stay and we do wanna return.
    us2 night trip
    Exceptional 10.0
    Beautiful historic hotel
    I really enjoyed the stay at Grandhotel Pupp, staff was friendly and helpful, breakfast and spa facilities excellent. The only point I didn't like is that you have to pay extra for parking. It would be good if that was included in the service.
    Nada, nz1 night family trip

    Grandhotel Pupp

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