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Grandhotel Pupp

Photo gallery for Grandhotel Pupp

Restaurant
Indoor pool
Premier Suite front view | Hypo-allergenic bedding, minibar, in-room safe, desk
Premier Suite front view | Hypo-allergenic bedding, minibar, in-room safe, desk
Premier Suite front view | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grandhotel Pupp

Grandhotel Pupp

5-star property
Luxury hotel in Karlovy Vary with spa and indoor pool

9.0/10 Superb

580 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Mírové námestí 2, Karlovy Vary, 360 01

Room options

About this area

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 14 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive
  • Karlovy Vary Station - 10 min drive
  • Nove Sedlo u Lokte Station - 14 min drive
  • Karlovy Vary dolni n. Station - 28 min walk

Restaurants

  • U Švejka - 5 min walk
  • Steak Grill James - 8 min walk
  • Pizzeria Petr - 10 min walk
  • Velkopopovicka Pub - 11 min walk
  • Tusculum - 14 min walk

About this property

Grandhotel Pupp

Enjoy your visit to Karlovy Vary with a stay at Grandhotel Pupp. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and international cuisine is served at Grandrestaurant Pupp, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The bar and location get great marks from fellow travellers.

Languages

Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 228 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (1 per room)*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per night)
  • On-site valet parking (EUR 20 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Golf lessons nearby
  • Mountain biking nearby
  • Rock climbing nearby
  • Rafting nearby
  • Skiing lessons nearby
  • Hot springs nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1701
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • 18 holes of golf
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Low-height worktop and sink

Languages

  • Czech
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

Grandrestaurant Pupp – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bechers Bar – This cocktail bar specialises in international cuisine and only serves dinner. Open daily.
Club Mala Dvorana – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Cafe Pupp – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.4 per person, per night. This tax does not apply to children under 18 years of age.
  • New Year's Eve (31 December) gala dinner per adult: EUR 450
  • New Year's Eve (31 December) gala dinner per child: EUR 450 (up to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 55.0 per day

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet (may vary based on length of stay)

Parking

  • Self-parking costs EUR 20 per night
  • Valet parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 3 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

Also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Does Grandhotel Pupp offer free cancellation for a full refund?
Yes, Grandhotel Pupp does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grandhotel Pupp?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Grandhotel Pupp on 1 Mar 2023 start from AU$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grandhotel Pupp?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grandhotel Pupp?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grandhotel Pupp?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Grandhotel Pupp?
Yes. Self-parking costs EUR 20 per night. Valet parking costs EUR 20 per night.
What are the check-in and check-out times at Grandhotel Pupp?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Grandhotel Pupp and nearby?
Have fun with activities such as mountain biking, rafting and rock climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Grandhotel Pupp also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Grandhotel Pupp?
Yes. Nearby restaurants include U Švejka (5-min walk), Steak Grill James (8-min walk) and Pizzeria Petr (10-min walk).
What's the area around Grandhotel Pupp like?
Grandhotel Pupp is a short 2-minute walk from Diana Lookout Tower and 4 minutes' walk from Karlovy Vary Municiple Theater. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tibor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomasz, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Miyoung, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highest marks possible!!
Can not rave about this hotel enough. Always wanted to stay there ever since the movie Casino Royale which was filmed on location and it lived up to the wait and the hype. Excellent rooms and beds. On site bars and restaurants were phenomenal. Free breakfast was great. The history and story behind the hotel are documented on the property and amazing. I'm sure there are many great options in Karlovy Vary but I can't imagine them being much better than the Pupp.
Christopher, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not the friendliest place in the world
Concierge is useless so if you value bookings being made on time, best to do it yourself. The bar manager a.k.a the supposedly "best bartender" has let it go to his head and is probably the rudest person we have ever encountered in all our travels. Go to Becher's Bar with caution - completely overrated. Overall the hotel is nice, especially the lobby bar but the rooms are in dire need of a refresh. Make sure you book Riverside room as these are the only ones in the main building.
Rui, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It was pretty cold at night and radiator in a room was like ice. No thermostat in the room at all. Called reception, they sent electric heater which was pretty noisy and dried all air. In a morning, hotel promised to fixed problem and sent engineer who was not able to bring hot water to my room's radiator. Another night in a cold room. In a morning i called Expedia to cancel my stay and move to another hotel. Reception told me the hotel doesn't have available rooms, one manager didn't speak English which i found very interesting nowadays. Good my German and Ukrainian were sufficient enough. Expedia person was helpful, but hotel charged me 3 nights instead of 2. It was penalty for canceling my stay even though it was Not my fault that their property was not ready. When i was moving out another manager came and promised to reimburse all three days of my stay because i didnt enjoyed my stay with them, however its two weeks past and i didn't receive anything. Alex Kaznachey
Alex, 7-night trip
Verified Expedia guest review