Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895
What's nearby
Zihuatanejo Bay - 1 min walk - 0.1 km
La Madera Beach - 8 min walk - 0.7 km
Municipal Market - 17 min walk - 1.5 km
La Ropa Beach - 5 min drive - 2.0 km
Las Gatas Beach - 10 min drive - 3.4 km
Getting around
Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Terracita Beach - 12 min walk
Margaritas - 10 min walk
Hao - 10 min walk
Boxha Café - 10 min walk
Il Mare - 3 min walk
About this property
Hilton Grand Vacations Club Zihuatanejo
At Hilton Grand Vacations Club Zihuatanejo, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be steps from La Ropa Beach. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff and beach location.
Languages
English, Spanish
At a glance
Hotel size
71 units
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Travelling with children
Children's pool
What to do
On the beach
Golfing nearby
Kayaking nearby
Surfing/body boarding nearby
Services
24-hour front desk
Laundry facilities
Multilingual staff
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
8 buildings/towers
Fitness centre
2 outdoor pools
Spa services
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Tile flooring in room
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Balcony
Individually decorated
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Phone
Food and drink
Mini fridge
Microwave
Kitchen
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Zi Restaurant and Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Surf Club – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: MXN 4300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: MXN 609 per accommodation, per night
Resort fee inclusions:
Beach loungers
In-room bottled water
Self-parking
Optional extras
Airport shuttle service is offered for an extra charge of MXN 725 per vehicle (one way)
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo
Hilton Vacations Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort
Hilton Grand Vacations Club Zihuatanejo Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort Zihuatanejo
Frequently asked questions
Does Hilton Grand Vacations Club Zihuatanejo offer free cancellation for a full refund?
Yes, Hilton Grand Vacations Club Zihuatanejo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Grand Vacations Club Zihuatanejo?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hilton Grand Vacations Club Zihuatanejo?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Grand Vacations Club Zihuatanejo?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hilton Grand Vacations Club Zihuatanejo?
Yes, an airport shuttle is available. The charge is MXN 725 per vehicle one way.
What are the check-in and check-out times at Hilton Grand Vacations Club Zihuatanejo?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at Hilton Grand Vacations Club Zihuatanejo and nearby?
Have fun with activities such as kayaking, parasailing and body boarding, and practise your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness centre and spa services.
Are there restaurants at or near Hilton Grand Vacations Club Zihuatanejo?
Yes, there are 2 on-site restaurants, featuring poolside dining.
Does Hilton Grand Vacations Club Zihuatanejo have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a microwave.
Does Hilton Grand Vacations Club Zihuatanejo have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hilton Grand Vacations Club Zihuatanejo like?
Hilton Grand Vacations Club Zihuatanejo is a short 1-minute walk from Zihuatanejo Bay and 8 minutes' walk from La Madera Beach.
Hilton Grand Vacations Club Zihuatanejo Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Oct 2024
Jane
Jane, 5-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
TV in the bedroom of room 103 Need to new fuse, sound will play however picture will not. Air conditioner the bed on the left side is leaking.
But I can definitely overlook this cause I love the hotel
Jane
Jane, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Aug 2024
You need to improve your costumer service staff was very rude and ignored our petitions or needs
Claudia F
Claudia F, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
the property
jose a
jose a, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Staff members my hats off they were on top of everything, excellent place to stay .
Arely
Arely, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
N/A
Really good Customer service nothing like the service from the people and service
Jesus
Jesus, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Martha Catalina
Martha Catalina, 5-night trip
Verified Travelocity guest review
10/10 Exceptional
14 July 2024
We usually stay in the Ixtapa hotel zone and decided to stay on the La Ropa side. So much quieter and relaxing and the scenery is so nice. The hotel is a time share property but maintained like a 5 star resort. We were 5 and shared a 2 bedroom suite with 3 full baths. Extremely comfortable and had enough space for everyone to have their space. Will definitely be back.
Alexander
Alexander, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
noemi
noemi, 5-night trip
Verified Orbitz guest review
8/10 Very good
8 July 2024
Buena ubicación, muy lindo, buen equipado el cuarto, solo la comida del restaurante le falta más sabor.
Fabiola
Fabiola, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
We had the best vacation
Rosalba
Rosalba, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Beautiful hotel. No elevators.
Mel
Mel, 7-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Rosalba
Rosalba, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Sergio
Sergio, 1-night trip
Verified Expedia guest review
4/10 Fair
11 June 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2024
I LOVED THE HOTEL VERY NICE
Esperanza
Esperanza, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2024
Virginia
Virginia, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Mar 2024
The bay is amazing. Beachfront access to restaurants can’t be beaten, one stop shop for everything from sun to food.
mauro
mauro, 6-night trip
Verified Expedia guest review
10/10 Exceptional
25 Mar 2024
Jane
Jane, 10-night trip
Verified Hotels.com guest review
4/10 Fair
20 Mar 2024
Old dirty worn out..no hot water..horrible beds..
Shannon
Shannon, 15-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2024
We love the Hilton grand!
My husband and I stay here for a month and absolutely loved it! The service and location can’t be beat!
Janet
Janet, 28-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2024
Jill
Jill, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 Mar 2024
Expensive but excellent
This is not a cheap stay…and previous members of club intrawest, diamond resorts, Embarc and now hilton, take up most of the rooms. The remaining few are in high demand so can command a price. However, it is our favourite place to stay, as long as you can manage the steps! We had more than a hundred up to our room in building number one, from the beach. A good workout!
Julie
Julie, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2024
Marie
Marie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2024
Sola Stay at the Embarc
I love the community feeling of Embarc. Everyone, staff and guests alike are so very friendly. Hugo at the reception is over-the-top incredible!