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Grand Hotel National

5.0 star property
Luxury hotel in Lucerne with 4 restaurants and spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel National

Front of property
Restaurant
Boating
Front of property
Suite, Lake View (Ritz)
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Spa
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Lift
The price is AU$525
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Lake View (Ritz)

Suite, Lake View (Ritz)

Suite, Lake View (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Designer toiletries
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View

Superior Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Designer toiletries
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Designer toiletries
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Designer toiletries
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Designer toiletries
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Des Balances

Airport transfer
Pet-friendly
Parking available
Free WiFi
9.6 out of 10, Exceptional, (783)
The price is AU$374
includes taxes & fees
26 Jan - 27 Jan
Hotel Des Balances
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About the area

Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 7 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk
  • Swiss Transportation Museum - 3 min drive
  • Chateau Guetsch - 6 min drive

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 10 min walk
  • Luzern Sgv Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Grand Casino Luzern - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk

About this property

Grand Hotel National

Located near a train station, Grand Hotel National is a great choice for a stay in Lucerne. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a sauna. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 41 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 3 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 35 per day; includes in/out privileges)
  • On-site valet parking (CHF 35 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1870
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harbour of Serenity. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 39 per person
  • Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self-parking costs CHF 35 per day with in/out privileges
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National offer free cancellation for a full refund?
Yes, Grand Hotel National does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel National?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel National?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel National?
Yes. Self-parking costs CHF 35 per day. Valet parking costs CHF 35 per night.
Is an airport shuttle service offered by Grand Hotel National?
Yes, an airport shuttle is available. The charge is CHF 360 per vehicle one way.
What are the check-in and check-out times at Grand Hotel National?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Grand Hotel National?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (2-min walk) is nearby.
What is there to do at Grand Hotel National and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel National also has a sauna.
Are there restaurants at or near Grand Hotel National?
Yes, there are 4 on-site restaurants.
What's the area around Grand Hotel National like?
Grand Hotel National is located on the waterfront, a short 2-minute walk from Grand Casino Lucerne and 4 minutes' walk from Lake Side Promenade. Travellers love the hotel's prime location.

Grand Hotel National Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Avtar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand style
Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent.
Helen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alec, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Amanjot, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, beautiful room, with very comfortable beds. Rooms and bathroom very clean. Loved our stay here. My only issue was breakfast, the service was terrible, the staff were faffing about trying to look busy rather than service customers, it took 25 mins from ordering for the cooked option to arrive and the place was a ¼ full at best. I would recommend you get breakfast elsewhere.
Pamela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel lovely and updated but they placed us in a room which was tiny and should have only been booked for a single. Could not switch because of full iccupancy
judith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
brian, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

We really liked the friendly and helpful staff, they made us feel special.
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Demian, 1-night trip
Verified Expedia guest review

8/10 Very good

John, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were very helpful, particularly Ghirlaine and Phillip. Wheelchair access was a bit difficult because of the age of the property. One of the “Grandes dames” hotels of the world.
William, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Miss, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay ! Luxury hotel at the best location in town!
Andrew, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Reza, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Dwight, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Steven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Denis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

bradley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

6/10 Good

Over priced for an outdated lobby and uncomfortabl
No one helped me with my suitcases up and down the stairs, which consisted of 10 steps in and out of the lobby. Upon entering the lobby, I was shocked by the appearance. I felt as if I was walking into a three star hotel it was dark and dated, and the reception desk looked like the reception desk of a three star hotel, very uninviting and not welcoming at all. All the pros of my stay were the customer service from the front desk staff when I checked in. and the size of my room which was a junior suite with a balcony was a nice. The AC did not work well and the bed was very very hard with no sheet or blanket. Just a heavy comforter I had a terrible night sleep but the room was a very hot with not proper bedding. I also went to enjoy the sauna and came out with no availability of water, so that was quite frustrating to be hot and thirsty, and have no water provided at all in the sauna area. I felt that for the price I paid it was very much an overpriced room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location
Angela Renee, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice property
Nathaniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location across from the lake with easy access to transport/walkable to train station and area attractions; multiple restaurants onsite with plenty of vegetarian options.
Vaishali, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, beautiful views, highly maintained classic hotel. Room has artistic charm and fine decor. Very impressive building. Close to city center and boats.
alex, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent position is Switzerland's best resort.
Amazing Hotel with great facilities and wonderful staff. Service absolutely spot-on and everything worked well. Excellent position is Switzerland's best resort.
Oh what a tangle. One would have hoped that a 5* hotel would have sorted out the electrics and have plenty of Euro / Swiss and USB outlets in every room.
IAN, 10-night trip
Verified Hotels.com guest review