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Hotel Des Balances

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Breakfast, lunch and dinner served, French cuisine, al fresco dining
Suite, Hot Tub, River View (with Balcony) | Balcony
Double Room Single Use, River View | Balcony
Romantic Suite, 1 King Bed, Balcony, River View | View from room
View from room

Overview of Hotel Des Balances

Hotel Des Balances

4.0 star property
Riverfront hotel in Old Town Lucerne with restaurant and bar/lounge

9.4/10 Exceptional

618 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is AU$327
Price available on 22/2/2023
Map
Weinmarkt, Lucerne, LU, 6004

Room options

About this area

What's nearby

  • In Old Town Lucerne
  • Burgenstock - 34 min drive

Getting around

  • Zurich Airport (ZRH) - 52 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Lucerne Station - 8 min walk
  • Luzern Sgv Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Rathaus Brauerei - 2 min walk
  • Hotel zum Weisses Kreuz - 2 min walk
  • Phanat Thai - 2 min walk
  • Li Tai Pe - 2 min walk
  • Mill’Feuille - 3 min walk

About this property

Hotel Des Balances

A great choice for a stay in Lucerne, Hotel Des Balances features an airport shuttle. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Restaurant Balances, which serves French cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 33 per night)
  • On-site valet parking (CHF 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1970 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Balances – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Balances Lounge – This bar only serves light fare. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Parking

  • Self-parking costs CHF 33 per night
  • Valet parking costs CHF 33 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Does Hotel Des Balances offer free cancellation for a full refund?
Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Des Balances?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 22 Feb 2023 start from AU$327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Des Balances?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Des Balances?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Des Balances?
Yes. Self-parking costs CHF 33 per night. Valet parking costs CHF 33 per day.
Is an airport shuttle service offered by Hotel Des Balances?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Des Balances?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Hotel Des Balances?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Hotel Des Balances and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Des Balances?
Yes, Restaurant Balances offers al fresco dining and French cuisine. Nearby restaurants include Wirtshaus Taube (3-min walk), SONG PI NONG (4-min walk) and Heini (4-min walk).
What's the area around Hotel Des Balances like?
Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travellers say that the local area is good for shopping and very walkable.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A favorite!
Great hotel with very thoughtful upscale design. Nice bar. The river view is spectacular. Convenient location, good for the Christmas market and walkable to the train station. Can’t say enough good things. We loved it.
Frank, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel and hotel staff were amazing! Bar staff were exceptional amd created such a friendly enviroment.
Shankari, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful hotel
We thoroughly enjoyed our stay. The staff were always friendly and helpful, the location was ideal, and the hotel was in excellent condition. My only nitpick is the sliding door to the bathroom, which doesn't provide quite enough privacy. But this was really a minor point in what was overall an excellent hotel.
Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Gem in the heart of old town Lucerne
Fantastic experience all around. Perched on the water in old town, everything was exceptional. Close walk to everything including the train station and restaurants. Breakfast was quite good as well.
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star ⭐️
Top location, beautiful setting, lovely staff, view to die for. Highly recommended would definitely book hotel again if in Luzern.
Maria Christine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was great to be back again. It’s my first choice to stay here whenever I come to Luzern. Everything’s great. Staffs are friendly, professional and helpful. Room is nice, clean and comfortable. The only thing is that sound proof of the rooms seems not that good. Completely understand it’s a historical building.
Xia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

veronica, 1-night trip
Verified Expedia guest review

8/10 Very good

chris, 2-night trip
Verified Hotels.com guest review