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Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Suburban North Syracuse hotel with 24-hour fitness
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites - Syracuse Airport, an IHG Hotel

Exterior
Room amenity
Property amenity
Exterior
Interior

Reviews

6.6 out of 10

Good

Popular amenities

  • Ski facilities
  • Pet-friendly
  • Connecting rooms available
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Weekly housekeeping
  • Ski storage
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is AU$116
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Suites East Syracuse - Carrier Circle

Free breakfast
Pet-friendly
Free parking
Free WiFi
6.2 out of 10, (410)
The price is AU$122
includes taxes & fees
5 Jan - 6 Jan 2025
Quality Inn & Suites East Syracuse - Carrier Circle
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About the area

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 6 min drive - 6.7 km
  • Landmark Theatre - 7 min drive - 9.0 km
  • Armory Square - 7 min drive - 9.0 km
  • Carrier Dome - 9 min drive - 10.9 km
  • New York State Fairgrounds - 14 min drive - 13.3 km

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 3 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬11 min walk
  • ‪Plank Road Ice Cream - ‬19 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

When you stay at Candlewood Suites - Syracuse Airport, an IHG Hotel, you'll be within a 10-minute drive of Syracuse University and Carrier Dome. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Also, this hotel is within a short drive of New York State Fairgrounds. Fellow travellers say good things about the airport.

Languages

English

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 5 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Guests under 21 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites - Syracuse Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites - Syracuse Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 5 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Candlewood Suites - Syracuse Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Point Place Casino (17-min drive) is nearby.
What is there to do at Candlewood Suites - Syracuse Airport, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation nearby includes casino gaming. Enjoy amenities such as a 24-hour fitness centre and a picnic area.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have any outdoor private spaces?
Yes, every room features a garden.

Candlewood Suites - Syracuse Airport, an IHG Hotel Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Debra, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty and not great
Very dirty. Had to change rooms after the first one looks like it had barely been cleaned. Second room better but not great
1-night trip
Verified Hotels.com guest review

6/10 Good

John, 1-night trip
Verified Hotels.com guest review

6/10 Good

Know before you go!
Walking in we were immediately met with the smell of marijuana. That continued in lobby area and stairwell. The stairwell exit was propped open by a rock a couple times....we kicked it out as we went up for the night. The bathroom door frame looked like a dog had chewed it and part if the corner drywall had chipped off. Also, a used wash cloth was still on the shower rod. All walls had scuff marks and holes where lighting had been changed but properly covered and painted. Small stain on bed sheet. It also had a smell on our floor and our room that was not in the first floor The website says there is an airport shuttle. There is not! The positive is the kitchenette and coffee station the the lobby.
Karen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

KELLY, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

unacceptable
This hotel was very dirty, The halls had stained carpets and scraped up walls, the entrance doors were filthy, Ac vent in my bedroom was rusty and paint falling off, the couch was ripped, recliner chair had stains on the head rest and dents in the walls. If I had known the condition of this hotel I would not made a reservation there. I am r Hotel manager suggested I contact you for a refund.
Dean, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Remodeling but worth staying
Not sure about the awful reviews for this place. It is what it is. Clearly in the middle of a remodel. First floor is spotless and new. Our room was on the second floor. It was obvious they are about to remodel the floor but weren't there yet. The room was dated but spotless. Very clean. I'd stay here again in a heartbeat especially for the price.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room smelled awful, it felt old and was not clean, the floor was sticky. We asked for a refund, and the hotel staff was very nice and gave us our money back.
Micheal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sandy, 2-night trip
Verified Expedia guest review

8/10 Very good

Was fine
melissa, 1-night trip
Verified Expedia guest review

4/10 Fair

Worn down room
Peter, 1-night trip
Verified Expedia guest review

4/10 Fair

Just dirty
Josh, 1-night business trip
Verified Expedia guest review

4/10 Fair

There is no airport shuttle or crib beds, even though it states online there is.
David, 1-night family trip
Verified Expedia guest review

6/10 Good

Uncomfortable stay
I only stayed for one night to catch an early flight on the following day. I was hoping to get some sleep, but the AC unit didn’t work. It said to give it 15 minutes to start( because it supposedly was eco- friendly), but it didn’t turn on at all! The room was already hot, so I had to open the window to get some cooler air. With it came the noise of the interstate, which made for a bad sleep. The bed was ok, with a firm mattress, but all the furniture was old, and the cabinet in the bathroom had water damage on the side. The bathroom was clean though.
Esther, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sofia, 1-night trip
Verified Expedia guest review

6/10 Good

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 1-night trip
Verified Expedia guest review

2/10 Poor

Furniture was badly worn, walls badly scuffed and air conditioning failed during the night.
David, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Fruit flies or some kind of bugs in room. Property is under going renovations and shouldn’t have guests. Not even hot water enough for one shower. Cancelled a future reservation.
Betty, 1-night trip
Verified Hotels.com guest review

8/10 Very good

vincent, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Our room was rundown and the kitchen area was unclean (food crumbs all over it). No warning that renovations were going on in hotel.
Stephanie, 1-night family trip
Verified Expedia guest review

2/10 Poor

Front desk was rude and very unprofessional, the room stunk like very hard cleaning product, tv didn’t work, hair dryer didn’t work, room was dirty, towels had black on outside of them. Very unhappy
Kyle, 2-night trip with friends
Verified Expedia guest review