When visiting Derby, Derby Mickleover Hotel, BW Signature Collection is a great choice to consider. You can splash around at the indoor pool, visit the coffee shop/cafe for a bite to eat or unwind with a drink at one of the 4 bars/lounges. Other highlights include a health club, a fitness centre and a hot tub. Fellow travellers say great things about the pool and helpful staff.
To-go breakfast (surcharge) each morning 7 AM–9:30 AM
4 bars/lounges
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Working away
Business centre
9 meeting rooms
Conference space (431 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Hot tub
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reception hall
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 10.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from November 29 2024 to December 20 2024 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Parking
Self-parking costs GBP 4 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Derby Mickleover Court
Menzies Hotels Derby
Menzies Hotels Derby Mickleover Court
Menzies Hotels Mickleover Court
Menzies Hotels Mickleover Court Hotel
Menzies Hotels Mickleover Court Hotel Derby
Mickleover Court
Mickleover Court Derby
The Menzies Hotel Mickleover
The Menzies Mickleover Court Hotel Derby
Hallmark Hotel Derby Mickleover Court
Hallmark Hotel Mickleover Court
Hallmark Derby Mickleover Court
Hallmark Mickleover Court
Hallmark Hotel Derby Mickleover Court
Derby Mickleover BW Signature Collection
Derby Mickleover Hotel, BW Signature Collection Hotel
Derby Mickleover Hotel, BW Signature Collection Hotel Derby
Frequently asked questions
Is there a pool at Derby Mickleover Hotel, BW Signature Collection?
Yes, there's an indoor pool.
Are pets allowed at Derby Mickleover Hotel, BW Signature Collection?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Derby Mickleover Hotel, BW Signature Collection?
Yes. Self-parking costs GBP 4 per day.
What are the check-in and check-out times at Derby Mickleover Hotel, BW Signature Collection?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Derby Mickleover Hotel, BW Signature Collection and nearby?
Derby Mickleover Hotel, BW Signature Collection has 4 bars and an indoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Derby Mickleover Hotel, BW Signature Collection?
Yes, there's an on-site restaurant that offers British cuisine. The dining venue will be unavailable from 29 November 2024 to 20 December 2024 (dates subject to change).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
8 Dec 2024
Check in was delayed by 1hr 20 mins room wasn't ready. Couldnt eat in the restaurant as there was a function and bar food stopped serving at 6:30. No plates or mugs at breakfast
ANN
ANN, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Juliana
Juliana, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Great hotel, would stay again
There is ample parking on site and guests need to check in their vehicle reg at reception or you will be fined.
Check in was very quick and the lady on reception was very helpful. The reception area / foyer looks upmarket.
The rooms are dated and basic but were spacious and clean with everything you needed.
Both rooms had balconies however we were umable to use them as they were undergoing repairs.
The bathrooms have shower gel, hand wash and body wash all provided. The water is extremely hot (there are warning signs) and of a could water pressure.
We didn't use the spa facilities but they looked good.
We were given the option to add extras/upgrades at a discounted price prior to arrival however we decided against it. We changed our mind about breakfast so unfortunately didn't benefit from the £10 offer so paid £14.95 on the day. The staff in the restaurant were again incredibly polite and efficient but the food and drink was poor. The juices were all very watery and not drinkable. The hot food selection was cheap (somewhat understandable with it being an unlimited buffet) and over cooked.
I also found a hair in one of my eggs. The HP sauces were all on their last dregs and needed throwing away.
The waiting staff were attentive good at replacing food which was nearly empty and removing used plates etc once finished.
The breakfast really let the stay down and if we hadn't had it, I would have given it 5*
Letitia
Letitia, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
4/10 Fair
9 Nov 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Awful juice
Well after a very restful night and feeling fresh i was very disappointed in breakfast the orange juice and apple juice was watered down i presume for it to go a longer way having said that it tasted disgusting. On my next stay i will not be having breakfast
Richard
Richard, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 Oct 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 Oct 2024
One night business stay
Comfortable clean hotel, modernisation required.
Scott
Scott, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
21 Oct 2024
Appalling
Our stay was not at all what we was expecting, the food was inedible the first night so we had to travel out for breakfast lunch and dinner every day after, our bed was so uncomfortable due to feeling every spring and my partners back completely seized up and she was in agony which we reported. We also had a half drunk bottle of water in our room when we first arrived and there was the same rubbish in the lift for four days! Only one lift out of three was working during our entire stay. On the Sunday the only bar in the hotel was closed all day so couldn’t get any drinks. The remote control in our room was filthy dirty and sticky and the ashtrays in front entrance were overflowing for our entire stay.
This was supposed to be a romantic weekend away and ended up being a nightmare we could not wait to get out of
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Excellent Stay
We arrived quite late but were greeted by the lovely man on the desk who was extremely helpful and happy (considering it was late at night).
The room was a family room with a king bed and two singles, handy as my sons are 'young adults'. No windows in the room but this wasn't a problem as we had Velux windows (and it was late at night), but in the morning plenty of light when the blinds were opened. The room was adequate for what we wanted including tea and coffee facilities and also bottled water, which was appreciated, along with the biscuits.
We slept very well and the bed were extremely comfortable, so much so that we had a lie in the next morning so didn't really see much of the facilities the hotel had to offer.
Nicola
Nicola, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Unfortunately the shower was terrible, it was hot, but extremely slow
christopher
christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Pleasant experience
Really pleasant staff, check in/out very smooth. Pool area lovely.
Bed very comfy.
Carpet is a bit dated in places (lifts & bedroom). Few maintenance problems in bathroom, but advised at check out.
Beth
Beth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Beautiful place
This was a rare find and lovely big clean room with excellent facilities. The check in was seamless and our fantastic reception agent was kind, helpful and knowledgeable. Thank you!
Marcus
Marcus, 1-night family trip
Verified Hotels.com guest review
6/10 Good
6 Oct 2024
Frequently used hotel getting tattier
Having stayed here many times over the years, I've seen some changes. The bedrooms are generally still in good condition, although the TVs are quite dated. The general upkeep of the hotel is good. The gym equipment is pretty modern, although frustratingly the running machines appear to only allow 30 minutes at a time.
The dining area is one area that really is looking shabby, particularly the seat coverings. They look like builders have been allowed to sit on them with their work clothes on. It's bad enough at breakfast time but it would certainly put me off dining there. Generally, the breakfast is good. However, the fruit juice is pathetic as it appears to be powder based and very very waters down. A quick look around the tables highlighted the issue as there were many left over glasses of the stuff. It's not the first time I've seen this here and perhaps says something about how the staff care about customers.
DAVID
DAVID, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Sept 2024
Hayley
Hayley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Sureya
Sureya, 2-night family trip
Verified Hotels.com guest review
6/10 Good
29 Sept 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Sept 2024
the wardrobes seems to be outdated and doesn't match the room interiors. I would suggest either new sets or built in, to adapt to current needs.
Also, instructions on how to operate the R/C for the air conditioner.
Joel
Joel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Renee
Renee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Irene
Irene, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 Sept 2024
Could do with makeover and windows down the side of reception full of cobwebs , saturday afternoon 4 o clock bar shut but been in alot of hotels but never before have i seen a bar shut at 4 especially when you want to chill on back patio so poor
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sept 2024
Stuart
Stuart, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
The property value for money is one of the best i've stayed in
All of the staff have been really welcoming and friendly, in particular jose and satnam in the restaurant were great
I liked the spa facilties and found them pleasant and relaxing
Room is quite simple but ticks all the right boxes
The hotel has numerous bars as well as the restaurant so there's no lacking there
Really pleasant stay