Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive
Flint, MI (FNT-Bishop Intl.) - 36 min drive
Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 47 min drive
Detroit, MI (DET-Coleman A. Young Municipal) - 48 min drive
Pontiac Station - 12 min drive
Troy Transit Center - 25 min drive
Royal Oak Station - 30 min drive
Restaurants
McDonald's - 2 min drive
Jimmy John's - 3 min drive
Leo's Coney Island - 3 min drive
Jimmy John's - 3 min drive
Applebee's Grill + Bar - 3 min drive
About this property
American Inn & Suites Waterford
American Inn & Suites Waterford is a great choice for a stay in Waterford. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day.
Languages
English
At a glance
Hotel size
111 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Fees & policies
Children & extra beds
Cots/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford
Frequently asked questions
Is there a pool at American Inn & Suites Waterford?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at American Inn & Suites Waterford?
Yes, pets are welcome. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at American Inn & Suites Waterford?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at American Inn & Suites Waterford?
Check-in start time: 3 PM; check-in end time: 4:30 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at American Inn & Suites Waterford and nearby?
American Inn & Suites Waterford has an outdoor pool and a sauna.
Does American Inn & Suites Waterford have rooms with private hot tubs?
Yes, each room has a jetted bath.
American Inn & Suites Waterford Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
7.2/10
Staff & service
4.8/10
Amenities
5.6/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
2/10 Poor
26 Dec 2024
The nightmare
the pool was out of order, no tv remote, the room smells like smoke, the microwave didn't work the bathroom light would go out had to switch the braker to get it to work. the clock was broken. no phone to call the front desk and when i used my phone they hung up on me. Never would i stay there even if it was free!!
George
George, 2-night trip
Verified Hotels.com guest review
4/10 Fair
16 Dec 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Dec 2024
Negative 300 stars.
I have been traveling my whole life. This is number 1, the worst homeless living community i have ever seen. Kids roaming the halls unsupervised. You will smell like urine, smoke and dumpster upon leaving. We decided not to stay after seeing the room, the janitor was running the front desk so i had to come back the next day to request a refund from the manager. Upon arriving was told there is only a 75% refund policy. I didnt feel this was acceptable, i asked to speak to his manager because i want a 100% refund. He told me his manager does not have a phone number. He called the police to try to intimidate me to leave. When the police arrived they reassured me i was not doing anything wrong and thay this is not a place to stay with family. Don't let the cesspool fool you. Hotels.com should be ashamed to promote such a disgusting establishment.
Devin
Devin, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
21 Nov 2024
Not so good
Jose
Jose, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
It was okay
Our first room didn’t have a functioning TV or jacuzzi tub, we called the front desk and they sent maintenance up, but all he did was take the tv remove (which didn’t even belong to the tv in the room) and then never came back. Eventually we just asked to switch to a new room which everything was fully functional in thankfully other than the A/C /. Heater didn’t stay on like it’s supposed to so we just slept with the window open to cool it off in there (the windows don’t have screens though)
But the 2 people at the front desk were very polite and helpful and accommodating for moving our room with no issues
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
14 Nov 2024
Darrell
Darrell, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
Darrell
Darrell, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
Do yourself a favor a spend extra for nicer
Room was filthy and had bugs. There were cob webs in the corners, stink bugs in the beds, bathroom fan had no cover, tub/shower was dirty with soap scum, blinds were being held up with scotch tape, bed head board was covered in what I hope was drywall dust. And that was just the room. The hotel appears to have been a really nice place maybe 20 years ago but has fallen to neglect. It looks like some renovations are being attempted but they are either doing them DIY or are hiring the cheapest contractors that side of Michigan. Booked a two night stay and left a day early. I guess that’s what I get for going the cheap route. I’ve stayed in some questionable places but this one was laughable. It doesn’t even seem like they tried to make it nice. I really wish I would’ve taken photos to share. Take my word for it and don’t cheap out like I did.
Nicholas
Nicholas, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
23 Oct 2024
Rorie
Rorie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Deborah S
Deborah S, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Jodi
Jodi, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
6/10 Good
13 Oct 2024
Therese
Therese, 2-night trip
Verified Hotels.com guest review
2/10 Poor
11 Oct 2024
TV and window were broken in our room when we got there. The toilet seat had no lid. the room looked as though it was never cleaned; thankfully the sheets were and we didn't see any bed bugs. There was a used condom under one of the beds as well. Hallways were filthy and sticky; children just lingering everywhere. Stunk like cigarettes as well
Zachary
Zachary, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
9 Oct 2024
The place was loud and dirty and to many people doing god knows what all hours of the night
Macomb
Macomb, 7-night family trip
Verified Hotels.com guest review
6/10 Good
9 Oct 2024
Hallways not clean at all. Room very average and mediocre.
patrick
patrick, 2-night trip
Verified Expedia guest review
4/10 Fair
7 Oct 2024
Old facility and not clean. Noisy visitors in the middle of the night, both nights.
Larry
Larry, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
Samuel
Samuel, 2-night trip
Verified Expedia guest review
2/10 Poor
7 Oct 2024
Shut this place down/ uninhabitable
This place is uninhabitable. Its filthy, has exposed wires and electrical, exposed mold and ect! Second floor window had no screen and was not child proof. Not even sure how its allowed to remain open! As we arrive a group was leaving stating the place was disgusting. We asked the host why they we’re leaving she stated, “bugs.” We went to the room are feet stuck to the floor and passing the ice machine it was beyond filthy. We left admittedly after talking to front desk. She offered to look at the room and “upgrade!” Lol NO way! The whole place was filthy!!!!
Shadric
Shadric, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Oct 2024
Olivia
Olivia, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
Needs updating and just a good cleaning. Noise from vinyl floor hallways, thin walls and ceilings, barking dogs in rooms. Staff was pleasant and reservation/check in was easy.