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Hotel Kaiserhof Wien

4.0 star property
Escape to an oasis in Vienna where comfort meets tranquility. Relax in style near St Charles Church with top-notch breakfast and expertly maintained surroundings.

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Lobby sitting area
Dining
Sauna, steam room
Junior Suite
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Bar
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$241
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Business Room

Business Room

Business Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Austria Trend Hotel Savoyen Vienna

Spa
Airport transfer
Pet-friendly
Parking available
9.2 out of 10, Wonderful, 1,213 reviews
The price is AU$187
includes taxes & fees
23 Feb - 24 Feb
Austria Trend Hotel Savoyen Vienna
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About the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • St. Charles Church - 4 min walk
  • Naschmarkt - 5 min walk
  • Vienna State Opera - 9 min walk
  • Hofburg Imperial Palace - 12 min walk
  • St. Stephen's Cathedral - 17 min walk

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna (XWC-Vienna Central Station) - 22 min walk
  • Vienna Central Station - 22 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 5 min walk
  • Taubstummengasse U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Santos | Mexican Grill & Bar - Wieden - ‬4 min walk

About this property

Hotel Kaiserhof Wien

When you stay at Hotel Kaiserhof Wien, you'll be in a great location, within a short 10-minute walk of Naschmarkt and Vienna State Opera. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. This eco-friendly hotel also features a bar/lounge, a fitness centre and a sauna. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 5 minutes.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 26 per night)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking nearby (EUR 26 per night; booking required)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (return. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 55

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 26 per night
  • Parking is available nearby and costs EUR 26 per night (984 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Does Hotel Kaiserhof Wien offer free cancellation for a full refund?

Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kaiserhof Wien?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Kaiserhof Wien?

Yes. Self-parking costs EUR 26 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Kaiserhof Wien?

Yes, an airport shuttle is available. The charge is EUR 55 per vehicle return.

What are the check-in and check-out times at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hotel Kaiserhof Wien?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Hotel Kaiserhof Wien and nearby?

Hotel Kaiserhof Wien has a spa and a steam room.

What's the area around Hotel Kaiserhof Wien like?

Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 9 minutes' walk from Vienna State Opera. Travellers give top marks for the hotel's prime location.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Stefan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Geonho, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charline, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A long weekend in Vienna
Amazing staff. Close to everything and superbly clean and quiet. Very good breakfast. Will come back.
Nicolas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and clean
A delightful hotel. Clean, safe, easily walkable to the historic center and excellent public transport connections.
Thomas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timeless values in a contemporary setting
Lovely hotel with a truly independent feel and a traditional approach to the delivery of customer service in the modern day. Genuinely friendly staff who are very experienced in what they do. In many respects it was a refreshing change from the typical corporate chains of hotels. Worthy of special mention are Gilbert, hotel manager, who we met at the front desk on arrival. He immediately made us feel relaxed and at home in our new settings. And Sanjay, head barman, who was an absolute pleasure to meet. Very friendly and very knowledgeable about his craft as a barman. The hotel benefits from a great location and offers a great breakfast which seems to please everyone. Also worth a mention is the sauna and steam room which is a great way to relax and refresh. Also, we had a nice bed with a ‘pillow menu’ and a super shower. Difficult to find fault with.
Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had excellent stay. The holte accomodated all our requests. The breakfast was very delicious with many food options and wine. Verly clean, quiet and lovely hotel
Olga, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent traditional hotel
Beautifully presented traditional hotel with friendly helpful staff. Pleasant lounge area. Breakfast was extensive providing many options for all tastes.Room was very comfortable.Convenient for Karlsplatz station.
Lynne, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Junko, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room. Amazing breakfast. Close to everything. Would recommend.
Donna, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel. 3rd time at this hotel as it is so good. Staff very friendly and helpful. Very clean. Breakfast fabulous. Area is excellent and very central. Would absolutely recommend to stay at the hotel and when we visit again we will definitely stay here again.
GAYNOR, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel was very nice and the staff very friendly and helpful. The room was comfortable but very hot. We turned the heat down as much as possible and opened the windows but was still very warm when sleeping. We spoke with the front desk about this and they turned off the heat to our room completely, which solved the problem!
Tracy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The bartender, Sanjay, is simply the best! Wonderfully engaging and an outstanding gentleman.
Robert, 5-night trip
Verified Expedia guest review

10/10 Exceptional

One night in Vienna
Location was outstanding. Hotel was nice and clean. Breakfast was very good and staff members were friendly. Due to construction it was hard to get to the hotel. They only have 10 parking spots so if you’re driving, you’ll have to find a near parking lot.
Abraham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I wish they were supplying with the shampoo the next day. I have long hair and i used it all in the first day never got another bottle
Elena, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel in a great location. Only a short walk to the Opera House and all of the sights in the central area. The breakfast was first rate; the service was first class. You can’t go wrong with this hotel. We’ll visit again.
Kenneth, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very pleasant hotel, large rooms, excellent breakfast in a very nice dining room. The staff were friendly and helpful. The furnishings and decor are dated, but in very fine condition. Overall, an excellent hotel in a good location.
Howard, 5-night romance trip
Verified Expedia guest review

4/10 Fair

BAHAR, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location!
Yunling, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Elias, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gail, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff at the front desk could be more friendlier but other than that, the hotel was perfectly located in the city making using the metro to visit parts of the city easier.
Carol, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Accommodations adequate, staff need customer service training, never really felt welcomed. Recommend with reservations.
Mark, 2-night romance trip
Verified Expedia guest review