Located near a train station, Altstadt Hotel Krone Luzern is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, waterskiing and cross-country skiing. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, French, German
At a glance
Hotel size
29 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 25
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Pets
Pets allowed*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site valet parking (CHF 32 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
What to do
Shopping
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Downhill skiing nearby
Waterskiing nearby
Snowboarding nearby
Working away
Business centre
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Traditional architecture
Accessibility
Lift
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
Television
Premium digital channels
Home comfort
Heating
Portable fan
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19 for adults and CHF 12 for children
Late checkout can be arranged for an extra charge of CHF 50.00 (subject to availability)
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per day
Parking
Valet parking costs CHF 32 per day
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne
Frequently asked questions
Does Altstadt Hotel Krone Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Krone Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel Krone Luzern?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day.
Is parking offered on site at Altstadt Hotel Krone Luzern?
Yes. Valet parking costs CHF 32 per day.
What are the check-in and check-out times at Altstadt Hotel Krone Luzern?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an on-site casino at Altstadt Hotel Krone Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Altstadt Hotel Krone Luzern and nearby?
Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Altstadt Hotel Krone Luzern?
Yes, there's an on-site restaurant.
What's the area around Altstadt Hotel Krone Luzern like?
Altstadt Hotel Krone Luzern is in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Mill Bridge. Travellers say that the area is walkable and ideal for skiing.
Altstadt Hotel Krone Luzern Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Jan 2025
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Wonderful Place
This hotel had exceptionally large 3 person rooms with all the necessary amenities. The location was perfect for visiting the Christmas markets and touring the area. Staff was friendly and welcoming!
Raylene
Raylene, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Very nice in Old Town
Excellent location less in Old Town. Only about 10-15 minute walk from the train station. Very close to shopping and restaurants. The entire town is very walkable.
Breakfast was typical European and quite good. Room was clean. Front desk staff were very friendly and helpful with suggestions. Would definitely stay again.
Cheryl
Cheryl, 4-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Decent accommodation in old town
Hotel was fine. Front desk clerk was very friendly. Room was also fine - comfortable bed and clean. Good location in the old town and easy walk to the train station. The “problem” with the hotel is it was quite hot (thermostat seems to have been for decoration only) and nothing soft to absorb sound, so if someone came in late you heard them.
kristin
kristin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Location and comfort
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m.
Pleasant helpful staff. Nice breakfast
Catherine
Catherine, 3-night trip
Verified Hotels.com guest review
6/10 Good
15 Nov 2024
Just OK.
The hotel is in a great location for touring Lucerne and the old town. Three of the four front desk staff were amazing to deal with but one was somewhat crusty and not very friendly.
The room was quite dark…we needed to use our phone flashlight to see the coffee maker. Bathroom shower had mold along the edges. The room definitely needed a refresh of paint etc. The hallways made us feel like we were staying in a hostel or a college dorm. Better colours and a few paintings would help make it more inviting.
Gary
Gary, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Frank
Frank, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Charlie
Charlie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Tony
Tony, 5-night trip
Verified Hotels.com guest review
6/10 Good
15 Oct 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Nice hotel close to everything. Spacious room but bathroom is little outdated. Other than that everything was good
khairalnnesa
khairalnnesa, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Oct 2024
Very small but clean room. Very professional and helpful staff. Good location in Old Town, in the middle of shopping and dining area.
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Russell
Russell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Krista
Krista, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
The location from the train station was easily walkable as was the Chapel Bridge and Jesuit church. There was an abundance if restaurants nearby. The hotel beds were very comfortable and the room was pretty spacious.
Diane
Diane, 3-night trip
Verified Expedia guest review
4/10 Fair
29 Sept 2024
Central location so very noisy. There does not seem to be air con so can get hot but if you leave window open it is very noisy. One night they seemed to be servicing the lift at around 5.30am in the morning which sounded like loud crashes. Would not stay here unless you can sleep through loud noises.
SHEETAL
SHEETAL, 2-night romance trip
Verified Expedia guest review
8/10 Very good
23 Sept 2024
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Philip
Philip, 4-night romance trip
Verified Expedia guest review
8/10 Very good
20 Sept 2024
Possibilities
Room needed a little tlc. Shower curtain needed replaced, coffee pot didnt function, knob missing ona drawer. We had the only room on the 5th floor with direct access to the roof patio. Could have been an excellent patio with ambience but it really needed work. Plants, flowers or at least clean the gutters from plant growth and weeds.
Wes
Wes, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Room was large and comfortable, location was walkable to shopping, dining and train station.
Gary
Gary, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
17 Sept 2024
Qing
Qing, 2-night trip
Verified Expedia guest review
8/10 Very good
7 Sept 2024
Location was superb. Staff were the best, very helpful when we had questions. We would highly recommend.
Kim
Kim, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Kashif
Kashif, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2024
Great location! Our room was hot. Only welcoming staff was the young gentleman in the afternoon/evening. Morning front desk help was arrogant and rude and so was the lady in restaurant for breakfast so we ate elsewhere.
Maria
Maria, 2-night romance trip
Verified Expedia guest review
6/10 Good
1 Sept 2024
Great location! Walking distance to the train station and marina. Clean rooms.
However... be aware, there is no AC!!! Also hard to find if you’re driving. The hotel is located in the walking area.