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Alba Suites Acapulco

3.0 star property
Bayfront hotel in Las Playas with 5 outdoor pools and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alba Suites Acapulco

5 outdoor pools, pool loungers
Aerial view
5 outdoor pools, pool loungers
Bar (on property)
Marina

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 5 outdoor pools
  • Breakfast available
  • Children's pool
  • Hot tub
  • Waterslide
  • Room service
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Kitchenette
  • Private bathroom
  • Television
The price is AU$68
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Super Saver

City View

Super Saver

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Private bathroom
Daily housekeeping
  • 29.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Pool View

Standard Suite, Pool View

Standard Suite, Pool View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Private bathroom
Daily housekeeping
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View

Superior Suite, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Private bathroom
Daily housekeeping
In-room safe
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior With Sea View

Bed sheets

Quadruple Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Gran Via Tropical No 35, Acapulco, GRO, 39390

What's nearby

  • Playa Caleta - 10 min walk - 0.9 km
  • Playa Caletilla - 16 min walk - 1.4 km
  • La Quebrada Cliffs - 4 min drive - 2.8 km
  • Parque Papagayo - 6 min drive - 5.6 km
  • Papagayo Beach - 13 min drive - 5.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Playa Caleta - ‬13 min walk
  • ‪Restaurante Maria Bonita y la Roqueta - ‬11 min walk
  • ‪La Cabaña - ‬10 min walk
  • ‪El Navegante - ‬11 min walk
  • ‪Restaurant & Mariscos Caletilla - ‬11 min walk

About this property

Alba Suites Acapulco

Situated on the bay, Alba Suites Acapulco is a great choice for a stay in Acapulco. Guests can indulge in massages, and Acapulqueno serves breakfast, lunch, and dinner. Other highlights include 5 outdoor pools, a bar/lounge and a hot tub.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 250 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 5 outdoor pools
  • Hot tub
  • Water slide
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge
  • Kitchenette

More

  • Daily housekeeping

Special features

Dining

Acapulqueno – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: MXN 500.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 95 to 150 for adults and MXN 85 to 110 for children
  • Airport shuttle service is offered for an extra charge of MXN 450 per room (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 250.0 per night

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Frequently asked questions

Does Alba Suites Acapulco offer free cancellation for a full refund?
Yes, Alba Suites Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alba Suites Acapulco?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Alba Suites Acapulco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Alba Suites Acapulco?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Alba Suites Acapulco?
Yes, an airport shuttle is available. The charge is MXN 450 per room one way.
What are the check-in and check-out times at Alba Suites Acapulco?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Alba Suites Acapulco and nearby?
Have fun with activities such as hiking, jet-skiing and parasailing, and practise your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include 5 outdoor pools and a garden.
Are there restaurants at or near Alba Suites Acapulco?
Yes, Acapulqueno offers pool views.
Does Alba Suites Acapulco have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge.
What's the area around Alba Suites Acapulco like?
Alba Suites Acapulco is in Las Playas, a short 10-minute walk from Playa Caleta and 16 minutes' walk from Playa Caletilla.

Alba Suites Acapulco Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Place it’s fine
Juan, 1-night family trip
Verified Expedia guest review

2/10 Poor

Hiany, 3-night trip
Verified Expedia guest review

2/10 Poor

Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
PEDRO, 1-night trip
Verified Expedia guest review

2/10 Poor

Cesar, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Miguel, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Arianna, 1-night family trip
Verified Orbitz guest review

6/10 Good

Verified Expedia guest review

6/10 Good

It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Carlos, 1-night family trip
Verified Expedia guest review

4/10 Fair

Es un lugar bonito si tan sólo funcionaran las instalaciones en general. No sirven elevadores y el acceso a la playa y al tobogán es súper limitado. No recomiendo para nada este hotel, mi estadía fue realmente incomoda y desagradable. En verdad, no funciona nada ahí.
Federico, 2-night family trip
Verified Expedia guest review

2/10 Poor

Darcy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
Jacqueline, 4-night family trip
Verified Expedia guest review

8/10 Very good

Alan, 4-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

4/10 Fair

The administration Need to be more effective
4-night trip with friends
Verified Expedia guest review

2/10 Poor

Infested with cockroaches
Stay away from this hotel. We were doing a family reunion with about 18 adults and kids and rented the suites with ocean view and bought the American breakfast package for all 6 rooms. At breakfast time my husband found a tiny cockroach in his fruit plate, my cousin found another tiny cockroach in her napkin with utensils and my brother-in-law found a medium size cockroach walking on the table near his plate. When we complained about all the cockroaches on our table they said to compensate us they wouldn’t charge us for the fruit we all ordered since our breakfast package included either fruit or juice and we all had fruit and juice. We went to reception to complain about our experience and right there in the floor we found a huge dead cockroach and they said that they couldn’t do anything else to compensate us because they already gave us free fruit, which was contaminated with cockroaches. I wish I could have my money back and the health department would close down their restaurant. I have stayed at better places for about the same prices or even cheaper.
Mario, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified CheapTickets guest review

6/10 Good

7-night trip
Verified Expedia guest review

2/10 Poor

Ants in room, low water pressure in shower, not enough blankets. You get what you pay for.
2-night family trip
Verified Expedia guest review

2/10 Poor

I am very annoyed with this hotel, first nothing is the same as the photos, the pools are very dirty, according to they offer a slide on the site and it is always closed besides that throughout the hotel there are no lifeguards the rooms are very small if you ask for extra towels They deny you there are no irons in the rooms and since you arrive in the room there are many ants the service is bad and be careful because when you check out they do not let you go until they check your room and look for a way to charge you extra for everything if you dirty the towels
4-night family trip
Verified Expedia guest review

4/10 Fair

The property was in bad shape so the towels and rooms weren’t clean enough in the shower you can see bunch of hairs from before
3-night trip
Verified Expedia guest review

6/10 Good

Justyna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
It’s a beautiful gem and very affordable place to stay
Francisco, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

So dissappointed.
Not sure what the picture represents, but there was no slide at the Alba Suites. There was barely running water. The beds had concrete pedestals (yes like prison). The refrigerator was a defrosted mess and wouldn't work until after maintenance came in. Just a sad, dilapidated mess for which we paid a premium. So dissappointed.
David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Family get away
It was nice trip beds are very hard and mattresses are old
Rose, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Too crowded
The swimming pool is too crowded. Room next door is having a very loud music until the wee hours. Good for if you wanna party the whole night but not with little kids in tow. The beach is not nice. Not for little kids. The room have an unpleasant smell. We arrive at 6 pm and check out right away the following morning. We didn’t enjoy too much crowd
alynn, 1-night family trip
Verified Hotels.com guest review