The Ritz-Carlton, Sarasota

5.0 star property
Upmarket beach hotel with golf course, near Van Wezel Performing Arts Hall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Sarasota

Private beach nearby, white sand, free beach shuttle, beach cabanas
Meeting facility
Private beach nearby, white sand, free beach shuttle, beach cabanas
Meeting facility
Ballroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Connecting rooms available
  • Parking available
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Golf course
  • Private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • 2 outdoor tennis courts
  • 24-hour health club
  • Free use of bicycles

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is AU$1,297
includes taxes & fees
8 Jan - 9 Jan 2025

Room options

Available filters for rooms
Showing 26 of 26 rooms

Club Marina View Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Bay View Suite, 1 King, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 58 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Marina View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Marina View Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39.5 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Bay View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Marina View Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Suite, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Deluxe Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39.5 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Marina View Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39.5 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39.5 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Deluxe King Suite, Sofa bed, Separate living room, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Bayview Suite, 1 King, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

Sarasota Suite, 1 King, Separate living room and Dining room, Club access, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
  • 123 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Pure Wellness Air Purifier Room, Non Smoking, 1 King, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ritz-Carlton Suite, View of the Marina, 1 King, Bathrooms: 1.5, Whirlpool fits 1, 2450sqft, Club

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 228 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1111 Ritz Carlton Dr, Sarasota, FL, 34236

What's nearby

  • Van Wezel Performing Arts Hall - 10 min walk
  • Marina Jack - 10 min walk
  • Marie Selby Botanical Gardens - 19 min walk
  • St. Armands Circle - 5 min drive
  • Lido Beach - 5 min drive

Getting around

  • Sarasota, FL (SRQ-Sarasota-Bradenton Intl.) - 8 min drive
  • St. Petersburg, FL (SPG-Albert Whitted) - 59 min drive
  • Free beach shuttle

Restaurants

  • ‪Marina Jack Yacht Basin - ‬12 min walk
  • ‪Currents Restaurant - ‬10 min walk
  • ‪Evoq - ‬3 min walk
  • ‪Toasted Mango Cafe - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Ritz-Carlton, Sarasota

Placing you only a five-minute drive from St. Armands Circle, The Ritz-Carlton, Sarasota offers a private beach where you can enjoy cabanas, beach umbrellas and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and manicures and pedicures. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other features of this luxurious hotel include a golf course, a marina and a 24-hour health club. Fellow travellers love the helpful staff.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 276 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 14 kg per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site valet parking (USD 55 per night; includes in/out privileges)

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Paddleboard on-site

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Yoga classes
  • Golf lessons
  • Kayaking
  • Paddleboard on-site
  • Shopping
  • Fishing
  • Private beach nearby
  • Ecotours nearby
  • Horse riding nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (40000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • Golf course on-site
  • Golf driving range on-site
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on-site
  • Marina
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Dock
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The Ritz-Carlton Spa, Sarasota has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

The Lido Key Tiki Bar – This bar is located on the beach.
The Golf Club Grille – Overlooking the golf course, this restaurant specialises in American cuisine and serves breakfast and lunch. Open selected days.
Jack Dusty – This seafood restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ridley's Porch – This beachfront restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Rufa – On-site tapas bar. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 65 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Children's club/arcade access
    • Concierge service
    • Fitness centre access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • Newspaper
    • Pool access
    • Shuttle service
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.00 to 50.00 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-off cleaning fee of USD 250.00

Parking

  • Valet parking costs USD 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Hotel Sarasota
Ritz-Carlton Sarasota
Sarasota Ritz-Carlton
Ritz-Carlton Sarasota Hotel
Sarasota Ritz Carlton
The Ritz-Carlton, Sarasota Hotel Sarasota
Ritz Sarasota
The Ritz Carlton, Sarasota
The Ritz-Carlton, Sarasota Hotel
The Ritz-Carlton, Sarasota Sarasota
The Ritz-Carlton, Sarasota Hotel Sarasota

Frequently asked questions

Does The Ritz-Carlton, Sarasota offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Sarasota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Sarasota?
Yes, there are 2 outdoor pools.
Are pets allowed at The Ritz-Carlton, Sarasota?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 20.00 per accommodation, per night, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, Sarasota?
Yes. Valet parking costs USD 55 per night.
What are the check-in and check-out times at The Ritz-Carlton, Sarasota?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton, Sarasota and nearby?
Have fun with on-site activities such as kayaking, fishing and cycling, and practise your swing at the golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Ritz-Carlton, Sarasota also has 5 bars, a 24-hour health club and beach cabanas, as well as spa services, an arcade and a garden.
Are there restaurants at or near The Ritz-Carlton, Sarasota?
Yes, there are 5 on-site restaurants, featuring al fresco dining, American cuisine and golf course views.
Does The Ritz-Carlton, Sarasota have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Ritz-Carlton, Sarasota like?
The Ritz-Carlton, Sarasota is located on the waterfront in Central Sarasota, a short 10-minute walk from Van Wezel Performing Arts Hall and 10 minutes' walk from Marina Jack.

The Ritz-Carlton, Sarasota Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Beautiful property and excellent service; the reception staff made us feel welcome right away! Room was very comfortable!
Olga, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Roberta, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort, great customer service
Josue, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Marian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

it was all good
Paul, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice stay
John E, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hien, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Love the Ritz worth every penny!! So much better than the Westin!!
melissa faye, 8-night trip
Verified Expedia guest review

10/10 Exceptional

We had a nice time at the Ritz !! The room was beautiful and spacious . The pool in the hotel is okay , just a bit dirty :/ . The beach club is a lot nice !! The restaurant on property is excellent . We paid for early check in but didn’t check in till 530 pm :(
Grace A., 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Warren, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience overall. Staff at beach and restaurants could improve with service but overall enjoyed our stay
Kristin, 2-night romance trip
Verified Expedia guest review

6/10 Good

Michele, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Above the Ritz standards. Holiday Inn os better.
Front desk provide is a room w balcony w a view to the ceiling of the entrance. This was UGLY! I had to request another room while everything was closed due to Debby the tropical storm. Very, very bad behaviour from Alex the manager of the restaurant, I felt like he was rejecting me as animal. I have spoken to Joshua and that he was going to speak w Simon, the mgr of restaurants. Bad bad experience definitely they have not the standard of what Ritz represents. I am a 25 Marriott member.
carlos, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing from start to finish! The beach club was simply perfect! Will definitely be coming back soon.
Jaime, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, luxury service. A lot of attention to detail. Great for kids
Sammer Andrew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place. Very friendly staff
Jeremy, 3-night romance trip
Verified Expedia guest review

6/10 Good

To expensive for So slow service; have to cancelled room service bc it take almost one hour plus limited options ; obviously mot enough staff
Santiago, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and service
Irina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I didn't like a few strangs looks my wife and i received, otherwise the experience was awesome. The staff was very professional and courteous, looking foward to staying again soon.
Vonetta, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It was the most horrible experience we ever had due to customer service and they placed us above kitchen exhaust and we did not sleep. Five star hotel did not resolve this issue.
Stanislav, 1-night trip
Verified Hotels.com guest review