John F. Kennedy International Airport (JFK) - 53 min drive
Newburgh, NY (SWF-Stewart Intl.) - 86 min drive
New York 23rd St. Station - 3 min walk
New York W 32nd St. Station - 10 min walk
New York 14th St. Station - 11 min walk
23 St. Station (7th Av.) - 2 min walk
28 St. Station (7th Av.) - 5 min walk
23 St. Station (8th Av.) - 5 min walk
Restaurants
Variety Coffee Roasters - 2 min walk
East One Coffee Roasters - 3 min walk
Taco Bell - 2 min walk
Smithfield Hall - 3 min walk
Chelsea Papaya - 2 min walk
About this property
Hyatt Place New York / Chelsea
Hyatt Place New York / Chelsea offers a great location, putting you within a short 10-minute walk of 5th Avenue and Madison Square Garden. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Placery, which serves American cuisine and is open for dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers like that it's only a short walk to public transportation: 23 St. Station (7th Av.) is 2 minutes away and 28 St. Station (7th Av.) is 5 minutes.
Languages
English, Spanish
At a glance
Hotel size
510 rooms
Arranged over 45 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Off-site parking within 1 mi (USD 50.00 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Romance packages
Facilities
1 building/tower
Built in 2021
Safe-deposit box at front desk
24-hour fitness centre
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchair-width doorways
Step-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Pillow-top mattress
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bath or shower
Soap and shampoo
Hairdryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Guidebooks/recommendations
Special features
Dining
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per week
Pets are allowed for an extra charge of USD 75 per pet, per week
Parking
Parking is available off-site and costs USD 50.00 per day (1 mi away)
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York
Frequently asked questions
Does Hyatt Place New York / Chelsea offer free cancellation for a full refund?
Yes, Hyatt Place New York / Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place New York / Chelsea?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.
What are the check-in and check-out times at Hyatt Place New York / Chelsea?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Hyatt Place New York / Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Hyatt Place New York / Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place New York / Chelsea?
Yes, The Placery offers American cuisine.
What's the area around Hyatt Place New York / Chelsea like?
Hyatt Place New York / Chelsea is in Manhattan, a short 2-minute walk from 23 St. Station (7th Av.) and 7 minutes' walk from 5th Avenue. Travellers say that the area is walkable and good for shopping.
Hyatt Place New York / Chelsea Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
23 Nov 2024
Disappointed
The elevators are space too far apart-can’t tell which one is arriving.
Was advertised as happy hour yet my drink cost regular price.
My room was in a corner where I had to squeeze past linen cart.
Judy
Judy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Braden
Braden, 2-night trip
Verified Hotels.com guest review
4/10 Fair
22 Nov 2024
We were there for two nights no one clean the room or refresh the room for the whole time
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Good location for my business trip and hotel had free breakfast with a large selection and the Placery is a great spot to relax at or catch up on some work.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
CRYSTAL
CRYSTAL, 2-night business trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2024
Anna-Marie
Anna-Marie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Great stay
Very nice staff very helpful immediate response is if you need something everything was eating tidy good location very quick to get Ubers or taxis got an upgrade and had a beautiful view of the city was lovely
maria
maria, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Amazing spot and friendly costumer service
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2024
The door for linen chute was broken, it was slamming violently loud through out the day. It was extremely difficult to sleep with the level noise. When raised my concern to the hotel manager. He promised to send a technician to fix the chute. But it was not fixed. I was sleep deprived the entire stay. It was an uncomfortable stay with poor customer service.
Lei Hellen
Lei Hellen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Julia
Julia, 4-night family trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Very mobility impaired unfriendly. Hot,
Halls very narrow and unable to use mobility scooters in Halls and my able to get on elevators without getting off mobility scooter and maneuvering around . Also not able to get it inside room without same issue. Front desk staff very unhelpful. Wrong room type I reserved king and ended up with two queen beds. Very hard to get comfortable temp in room. Thermostats locked into temp range. No way for mobility impaired person to get into breakfast area. Very difficult to get into or out of building with mobility scooter/wheelchair if you have no one with you as there are no auto doors and you cant fit in roundabout door.
aron
aron, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 Nov 2024
JOAN.MEADE
JOAN.MEADE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Melanie
Melanie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
Harvey
Harvey, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Nov 2024
Beware: Hotel will over charge your amenities
Beware. Hotel will over charge your amenities/incidentals (e.g minibar, water bottles, etc. Make sure to check your card after you checkout. They will make it very hard for you to get your refund.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Would definitely stay again
Incredible hotel in a central location. The hotel offers a free breakfast that was amazing compared to most hotel breakfast with lots of options
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Sancho
Sancho, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Comfortable room with an amazing view. I was told that there was a $100 deposit that would be released upon check out but that wasn’t the case. When I went to check out, I was told it would take 7-10 business days to get the $100 back. I was NOT happy about that. Also, my points did NOT transfer into my account for my stay even after 72 hours. I had to contact Hyatt through email and still waiting for my points to transfer. Very disappointed.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Colin
Colin, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
10 Nov 2024
aron
aron, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Hotel room was big for New York city standards. The staff were friendly and helpful. There was 4 lifts, you would sometimes need to wait which is to be expected but the most annoying part was at reception level you could see which lift would arrive first, but on the floor level you couldn’t tell. As someone with limited mobility it was often a race to enter the lift before the door closed so that could maybe be improved. The room came with free breakfast. As a vegan I found it an appalling choice. Fried potato cubes and fruit. There was oat & almond milk for coffee/tea but the food selection should really be better for NYC in 2024! Location was perfect.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Gervaise
Gervaise, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Served its purpose. Rooms very small. Elevator service quicker than advertised. Terrace covered by a translucent canopy and this no view of the street/sky/canyon. Breakfast no better than at a Best Western. Congenial staff. Bus shuttle to airport a bonus.
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
We were especially pleased with the gallery hosts at the front desk. Catherine and Sofhna (?) were especially helpful in finding us adjacent rooms so we could baby-sit our grandson.