6/10 Good
28 Jan 2025
Meh
We booked our stay for 5 days but had to ask for an additional night because of the snowmageddon and the interstates were still closed. The staff were terrific but we did have a problem with the neighbors. Apparently the hotel designates one room for visitors with dogs. Our first night the neighbors had a yap-yap dog and it barked pretty steadily throughout the night followed by the owner screaming "shut up" or "Stop barking". We complained to the desk that night and they said they'd handle it. It didn't get handled. The next morning they told us that the tenants were leaving and we were relieved until the next tenant also had a dog. It was a larger dog and didn't bark as much but it did bark some. The next night a different tenant and a different dog. I guess we need to specify next visit to have a room NOT next to the kennel.
Additionally, the bed wasn't exactly comfortable and the pillows were trash.
It is a great location but between the beds, pillows and the kennel I'm not sure were will book another stay with them.
Will
Will, 3-night trip
Verified Hotels.com guest review