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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Adults-only hotel with outdoor pool, near Port of San Juan
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Outdoor pool
Courtyard
In-room safe, desk, laptop workspace, iron/ironing board
Rooftop bar, ocean views, open selected days

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Dressing gowns
The price is AU$595
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

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9.6 out of 10, Exceptional, (1084)
The price is AU$462
includes taxes & fees
6 Jan - 7 Jan 2025
El Colonial - Adults Only
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About the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901

What's nearby

  • San Juan Gate - 2 min walk - 0.2 km
  • Port of San Juan - 7 min walk - 0.6 km
  • Castillo San Felipe del Morro - 12 min walk - 1.0 km
  • Pan American Pier - 3 min drive - 2.4 km
  • Puerto Rico Convention Center - 7 min drive - 5.1 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 27 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk
  • ‪Birra y Empanadas - ‬2 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Palacio Provincial San Juan, Curio Collection by Hilton features a rooftop terrace and puts you within a 10-minute walk of Port of San Juan. Guests can take a dip in the outdoor pool or grab a bite to eat at Consular, which serves breakfast, lunch and dinner. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Consular – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace – This poolside rooftop bar only serves light fare. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 59.95 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Concierge service
    • Faxes
    • Fitness centre access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Partner property beach club access
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

Does Palacio Provincial San Juan, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, Palacio Provincial San Juan, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Palacio Provincial San Juan, Curio Collection by Hilton?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Palacio Provincial San Juan, Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Casino Metro (5-min drive) and Sheraton Casino (6-min drive) are both nearby.
What is there to do at Palacio Provincial San Juan, Curio Collection by Hilton and nearby?
Palacio Provincial San Juan, Curio Collection by Hilton has an outdoor pool and a fitness centre.
Are there restaurants at or near Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, Consular offers ocean views and poolside dining.
What's the area around Palacio Provincial San Juan, Curio Collection by Hilton like?
Palacio Provincial San Juan, Curio Collection by Hilton is a short 7-minute walk from Port of San Juan and 2 minutes' walk from San Juan Gate. The local area is walkable and popular for its beaches.

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Not as nice as El Convento
This is a pretty nice property, but it doesn't really live up to the 9.4 ratings it had at the time we booked (in our opinion). The restaurant and environment at their sister property El Convento is signifcantly nicer. OH, AND DON'T OPT FOR THE FREE BREAKFAST. THAT ISN'T WORTH IT. IT'S JUST ONE SPECIFIC THING YOU CAN ORDER, NOT CHOICES.
Julie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

douglass, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cute, but expensive
The Palacio is a decent adults only hotel in historic Old San Juan. It’s been there a while so it’s pretty old and shows it. While cute, it’s not worth $500 a night. Children were still allowed in the restaurant, the bathroom could be cleaner with the shower door working better, and the noise level inside the room is pretty loud as you can hear the street music a block away. The staff was very accommodating and the beds were super comfortable, though. The rooftop pool and bar were good, if you use them, and the restaurant staff was great, too.
Marta, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poorly managed property definitely not upscale.
Not a Curio Collection standard. Lack of customer service and attention to detail. Check-in was chaotic, the room was not ready by 3pm, zero explanation about the property and amenities. The roof pool area never had towels available. The bed was not comfortable and little details like hangers to dry the towels were missing in the bathroom. A 3 star property priced as a 5 star.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roxanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short but sweet
Great staff, nice bed, Molton Brown bath products, great rooftop pool area.
Brittany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Palacio, a hotel located in a beautiful historic building, was an excellent choice for our stay in San Juan. Our basic criteria for rating a hotel is simple; bed, shower and location. In all these respects the Palacio excelled. That is not to say it was flawless. The room was relatively loud. You are in the heart of old San Juan after all. If street noise bothers you, request a room on the second floor. The hotel restaurant was mediocre. We experienced rainy days throughout our stay and the restaurant was partially uncovered. That meant splashing water. The intense action of the overhead fans meant that our food was cold almost immediately. These are admittedly small issues and the overall excellence of the staff overcame them. Our plans were continuously changing and the staff assisted us repeatedly. Despite the uncertain weather and our small complaints, we recommend highly.
Charles, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, very welcoming atmosphere. Right in the heart of Old San Juan, within walking distance of everything. Then, after we left, we discovered we had left some medication in the fridge, and they same-day couriered it to our current location at no charge to us.
David, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The pool is so very small, very limited space and limited seating… the pool also closes at 7pm! No late night dips in the pool or hot tub because of the limited hours. The beach is about 20 minutes away at a completely different hotel. You have to get your own transportation to the beach, an Uber was about $10-$15 each way depending on the time of day. They do set up chairs and an umbrella for you but the hotel does not provide a shuttle which is very inconvenient. The service at the hotel restaurant was terrible. The pillows were horrible and we even requested more, but it didn’t help. The a/c didn’t feel very cool in the room and overnight we would break out in a sweat. I would not stay here again.
Victoria, 3-night romance trip
Verified Expedia guest review

8/10 Very good

They didn’t clean room good
Joseph, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

I was pleasantly surprised by how gorgeous the property was, the images online doesn’t do it justice. The location was very convenient as my friends and I were able to walk to a lot of stores , restaurants and bars and while feeling absolutely safe. If you love a mix of modern while paying great homage to historical architecture then Hotel Palacio Provencial is where you want to be. The staff was amazing , from the restaurant to the rooftop bar , the front desk, all were helpful and so pleasant . I love the pride that they have for their country and their willingness to Share it with visitors. I will be back !
Chevaun, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marysol, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a beautiful resort like stay with a very friendly staff. Very conveniently located.
Sierra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!
Hilaria, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent servívice, location and the property is super nice haughty recommended
Alfredo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alisa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay at the hotel and the staff was amazing! We would definitely choose this hotel again, if we return to San Juan.
Laurie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

What a beautiful and clean space! The Deputy room with 2 queen beds was spacious enough for 4 ppl and the bathroom was large. Outdoor pool and hot tub are small but still nice enough to enjoy some views. Staff were so helpful and kind, gave us a good restaurant recommendation. Plenty of towels including for the pool/beach. Such a great location to explore Old San Juan!
Janice, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Scott, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ileana, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff at this property was amazing. Shoutout to front desk staff Jasson and Daniel
Ashley, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Our stay was amazing! My sister and I stayed for four nights. The room was spacious and clean. The hotel restaurant was delicious (we got room service too!). And the infinity rooftop pool was incredible. Walkable to the fort, shops, and restaurants. Only a 9 minute Uber to a beautiful beach. Great staff! Would come back in a heartbeat!
libby, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I live staying here. Its just so beautiful. Can't say enough how awsome it is
Jose, 4-night trip
Verified Expedia guest review