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1 room, 2 adults
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La Concha Renaissance San Juan Resort, San Juan

4 stars
1077 Ashford Ave CondadoSan Juan00907Puerto Rico, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.4 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Pool
Great pool
Wellness Area
Great wellness & sports facilities
1045See all 1,045 Hotels.com reviews
From 6,595 reviewsTripAdvisor Traveller Rating

La Concha Renaissance San Juan Resort, San Juan

Hotel Info: 1800 846 835

from A$274
  • Suite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, City View
  • Junior Suite, 1 King Bed, Ocean View
  • Suite, 1 Bedroom, Ocean View
  • Room, 1 King or 1 Queen Bed, Resort View
  • Deluxe Room, Ocean View
  • City View Room

At a glance

Key facts

Hotel size

  • This hotel has 483 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Concha Renaissance
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance San Juan Resort
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Self parking costs USD 20 per night with in/out privileges

Valet parking costs USD 25 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 14 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Free pool cabanas
  • 24-hour fitness facilities
  • Number of spa tubs - 2
  • Casino
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 25
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 269098
  • Conference space size (meters) - 25000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Full-sized refrigerator/freezer
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Perla - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Delicias - Overlooking the ocean, this restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.

Solera - Overlooking the pool, this tapas bar serves lunch and dinner.

Komakai - This restaurant specializes in sushi and serves lunch and dinner.

Aroma - Overlooking the pool, this café serves breakfast only.

Recreation

On Site

  • Spa tub
  • Fitness classes on site
  • Free bicycles on site
  • Pilates classes on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Windsurfing nearby

La Concha Renaissance San Juan Resort, San Juan’s small print

Also known as

  • Concha Renaissance
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance San Juan Resort
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Self parking costs USD 20 per night with in/out privileges

Valet parking costs USD 25 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 14 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1045 reviews

La Concha Renaissance San Juan Resort, San Juan
Outstanding5.0 / 5
Great place to stay
La Concha puts you right in the middle of everything. Across the street is a great cafe for breakfast, lunch, and/or dinner. Right next door is Serafina, which has great pastas and pizza. Not too far from Old San Juan, which has great, authentic restaurants as well. The beach is clean, and you are provided chairs, towels, and a beach umbrella if needed. The pool is open 24 hours and offers a relaxing setting as well. The only thing I didn't like was the A/C automatically goes off when the balcony door is open, but there are probably reasons for that. The staff is friendly and helpful. Check in takes a bit longer than I'm used to, but overall, when I go back to Puerto Rico, I'll be staying here again.
2 night romance trip
La Concha Renaissance San Juan Resort, San Juan
Outstanding5.0 / 5
La Concha
Loved the hotel amenities, location, beach view and location, great suite, service
1 night romance trip
La Concha Renaissance San Juan Resort, San Juan
Excellent4.0 / 5
Daniel at the Tour desk was great... he always had a smile, talked with enthusiasm and he was very knowledgeable and helpful about rhe excursions and about what to do in the area as well as Old San Juan. .. he also gave us great tips on what to try (food wise).... other staff were friendly and eager to help if needed...
4 night romance trip
La Concha Renaissance San Juan Resort, San Juan
Good3.0 / 5
Its alright
We booked through hotels.com. We originally paid for a city view, but for some reason were downgraded to a deluxe suite. We were not happy. Our room wasn't that great. We were next to the maid closet and ice machine. All night long we heard the ice machine and early mornings we would hear the maids and workers. There was a hole in the bathroom ceiling and the closet door did not work. My bf also cut his foot on glass at the entrance to the beach from the hotel. When I called and mentioned all this, they said the beach is a public beach, and the room issue was not on them but on hotels.com. It was a very stressful vacation and not as relaxing as we were hoping for. La Concha did refund some of our money but I didn't really help with us trying to have a relaxing vacation.
1 night romance trip
La Concha Renaissance San Juan Resort, San Juan
Good3.0 / 5
Find another hotel worth your money
We had a very rough stay. Couldn't get into our room until close to 5pm upon check in. There was a hole in the bathroom ceiling, closet door kept jamming, we were next to the maid closet and ice machine. It was extremely loud we never slept in. The workers were very loud at early morning hours. My bf cut his foot on glass at the entrance of the beach near the main pool. We were upgraded the last two days we were there but very frustrated with the service of the hotel. Our first room was also not equipped with the seating area as described in the website. Overall we were not happy with our stay
5 night romance trip

See all reviews

La Concha Renaissance San Juan Resort, San Juan

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