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La Concha Renaissance San Juan Resort, San Juan, Puerto Rico

4-star4 stars
1077 Ashford Ave CondadoSan Juan00907Puerto Rico, (02) 8228 1927

4-star beachfront resort with casino, near Puerto Rico Convention Center
  • Free WiFi
Superb9.0
Location
Great location
Bar and Beverages
Bar is awesome
Service
Fantastic service
Room
Great room
786See all 786 Hotels.com reviews
From 7,821 reviewsTripAdvisor Traveller Rating

La Concha Renaissance San Juan Resort, San Juan, Puerto Rico

from A$457
  • Room
  • Room, Resort View
  • Suite, 1 Bedroom, Tower
  • Junior Suite, 1 King Bed with Sofa bed
  • Suite, 1 Bedroom
  • Room, 1 King Bed, Balcony, City View
  • Suite, 1 Bedroom, Partial Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 483 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Free pool cabanas
  • 24-hour fitness facilities
  • Spa tub
  • Casino
  • Beach towels
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 30788
  • Conference space size (meters) - 2860
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Perla - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Delicias - Overlooking the ocean, this restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.

Solera - Overlooking the pool, this tapas bar serves lunch and dinner.

Komakai - This restaurant specializes in sushi and serves lunch and dinner.

Aroma - Overlooking the pool, this café serves breakfast only.

La Concha Renaissance San Juan Resort, San Juan, Puerto Rico’s small print

Also known as

  • Concha Renaissance San Juan Resort
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Self parking costs USD 20 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Extended parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 14 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around La Concha Renaissance San Juan Resort, San Juan, Puerto Rico

Landmarks

  • On the beach
  • Puerto Rico Convention Center - 38 min walk
  • Parque La Ventana al Mar - 3 min walk
  • Condado Beach - 3 min walk
  • Plaza Antonia Quinones - 9 min walk
  • Plaza del Mercado - 15 min walk
  • Conservatory of Music of Puerto Rico - 18 min walk
  • Centro de Bellas Artes Luis A. Ferre - 21 min walk

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 12 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)

Recent reviews

Superb 9.0 From 786 reviews

La Concha Renaissance San Juan Resort, San Juan, Puerto Rico
Exceptional10.0
Perfect resort! 5 stars ✨ all around!
La Concha was everything and more. The service was excellent and amenities were outstanding. We took full advantage of all accommodations and glad we did! Breath taking views of the ocean from your room in all directions! Thank you for a unforgettable vacation to such a lovely island. We will be back.
A Traveller, us3 night trip
La Concha Renaissance San Juan Resort, San Juan, Puerto Rico
Exceptional10.0
We were very satisfied and happy !!!
We had a great time and a wonderful stay at LaConcha !!! If anyone is concerned about Puerto Rico after the hurricane ...there is no need it is as awesome as ever !!! The service was outstanding and the social media people keep people engaged and even reposted one of my wife's posts. they are on top of their game. the hotel has been redone and considering how old the place is ....it looks brand new
joe, us4 night trip
La Concha Renaissance San Juan Resort, San Juan, Puerto Rico
Exceptional10.0
Great Stay at La Concha
I love this place.It was everything we hoped for. San Juan is back in business. Pack your bags and be part of the recovery!
A Traveller, us5 night trip
La Concha Renaissance San Juan Resort, San Juan, Puerto Rico
Poor2.0
An Absolute Disaster - BEWARE
What a DISASTER. Beware of hidden fees. The hotel assesses significant "resort fees" front desk agent describe the resort fee to cover all the "complimentary services" the hotel provides. I showed my reservation confirmation that showed the fee was not disclosed, but Revenue Manger claimed she had no control over the fee not being listed on Hotels.com and blamed Hotels.com. In addition, had to move rooms several times due to basic items not working or functioning. Reported issues several times with no follow up or repair. Pool/Beach staff very pleasant and provided great service. Have stayed at this hotel for 5 years, never again!
Christoph, us4 night trip
La Concha Renaissance San Juan Resort, San Juan, Puerto Rico
Exceptional10.0
Never a bad time.
Always a great time at La Concha! It is one of the best hotels in Puerto Rico.
Nicole, us4 night trip

See all reviews

La Concha Renaissance San Juan Resort, San Juan, Puerto Rico

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