Ontario Mills Shopping Mall - 5 min drive - 5.1 km
Toyota Arena - 5 min drive - 5.7 km
Ontario Convention Center - 7 min drive - 8.5 km
Getting around
Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 9 min drive
San Bernardino, CA (SBD-San Bernardino Intl.) - 27 min drive
Fullerton, CA (FUL-Fullerton Municipal) - 42 min drive
Rancho Cucamonga Station - 5 min drive
Upland Station - 13 min drive
East Ontario Station - 15 min drive
Free airport shuttle
Restaurants
McDonald's - 12 min walk
Panera Bread - 12 min walk
Chili's Grill & Bar - 10 min walk
Starbucks - 4 min walk
Chipotle Mexican Grill - 4 min walk
About this property
Best Western Plus Heritage Inn Ontario Rancho Cucamonga
Best Western Plus Heritage Inn Ontario Rancho Cucamonga is just 4.8 mi (7.8 km) from the airport and offers a free shuttle during limited hours. For a workout, you can visit the fitness centre, or go for a morning swim at the outdoor pool. Also, this hotel is a short five-minute drive from Ontario Mills Shopping Mall. Fellow travellers love the helpful staff and breakfast.
Languages
Chinese (Mandarin), English, Indonesian, Spanish
At a glance
Hotel size
115 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle from 7 AM to 9:30 PM*
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Room service
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Computer station
Conference space (2303 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Portable hoist available
Pool hoist on site
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 40 per accommodation, per day
Optional extras
Early check-in can be arranged for an extra charge of USD 20.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 40.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel
Frequently asked questions
Is there a pool at Best Western Plus Heritage Inn Ontario Rancho Cucamonga?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Heritage Inn Ontario Rancho Cucamonga?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Heritage Inn Ontario Rancho Cucamonga?
Yes, there's free self parking.
Is an airport shuttle service offered by Best Western Plus Heritage Inn Ontario Rancho Cucamonga?
Yes, a free airport shuttle is available from 7 AM to 9:30 PM.
What are the check-in and check-out times at Best Western Plus Heritage Inn Ontario Rancho Cucamonga?
Check-in start time: 3:00 PM; check-in end time: 1:30 AM. There's a charge of USD 20.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out is available.
What is there to do at Best Western Plus Heritage Inn Ontario Rancho Cucamonga and nearby?
During the winter, enjoy fun activities nearby such as downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Best Western Plus Heritage Inn Ontario Rancho Cucamonga also has a fitness centre.
What's the area around Best Western Plus Heritage Inn Ontario Rancho Cucamonga like?
Best Western Plus Heritage Inn Ontario Rancho Cucamonga puts you in the heart of Rancho Cucamonga. Popular attractions include Ontario Mills Shopping Mall, which is 5 minutes away by car.
Travellers say that this hotel is in a good location.
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
28 Dec 2024
JoAnne
JoAnne, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Excellent place to stay!
Excellent place to stay.
I've stayed there many times, my 4th time this year.
Great location.
Great check-in staff, room is always ready and clean.
Breakfast, a wide assortment of hot and cold items. Breakfast is better than most sit down restaurants.
Highly recommend stay at this best western
karen
karen, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
So happy with accommodations provided by helpful and courteous Stephanie on check-in.
DEBORAH
DEBORAH, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Quick trip
The fastest check in, less then 5 minutes. Staff is always friendly. This hotel should be the model for all hotels. We love this place, it’s the only option for us in Rancho.
Natalie
Natalie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
One of the best in the area
Front desk was great, she had a wonderful attitude and was very helpful an informative, hotel and rooms were great, we had a great stay here
Janett
Janett, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Sandra
Sandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Al
Al, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
2 Dec 2024
On checking in the front desk ladie was really rude, did not greet us or look at us while speaking, and tried to rush us off.did not even tell us about breakfast or the WiFi.Then they tell us it’s a non smoking room and we will be fined if we do, only to get in a elevator that reeked of marijawana, the floor we were on smelled like it and it even made its way to our room. The room itself was spacious but I won’t be staying again.
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Bryana
Bryana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Good
Everything was very clean but I took one star off because I usually take shampoo whenever I travel but this time I forgot it and unfortunately the dispenser the hotel had with shampoo didn’t have any shampoo also we were 5 people in the room and one of us had to sleep on the sofa bed which was kinda old and the mattress was too bumpy for anyone to sleep on it already.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Gary
Gary, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Danny
Danny, 2-night trip
Verified Hotels.com guest review
6/10 Good
25 Oct 2024
Good Business option
Decent for a business trip. Location isn't great, room was decent, clean, affordable.
Nathan
Nathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Needed a better room
There wasn’t any bath soap and the soap dispenser and it fell off the wall when touched. There also wasn’t any shampoo in that dispenser either.
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Oct 2024
Pamela
Pamela, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Kathy
Kathy, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
We were given a handicapped room for some reason and it was uncomfortable. And the hallway was noisy.
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Good Stay
Room was nice
RANDY
RANDY, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Staff are very nice! We have an upgraded huge room. Beds are comfy and bathroom is large enough.
Barbara
Barbara, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
Exelente
Cesar
Cesar, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Sept 2024
Check not so friendly but short. Thankfully was told at check in of construction above our floor. I expressed booking due to construction on my floor and why not mention on Expedia listing, immediately my room was changed to 2nd level. Heater was not working 1st night so we slept freezing. But once I asked it was fixed immediately. Gym was on my level and breakfast at 2nd level were great. Parking convenient. Perfect location to walk shops and places to eat. Super clean.
Catalina
Catalina, 3-night family trip
Verified Expedia guest review
2/10 Poor
23 Sept 2024
Front desk staff is rude & not willing to help customers.
Iris
Iris, 1-night trip
Verified Expedia guest review
6/10 Good
23 Sept 2024
I only stayed for one night, I found the staff I encountered to be quite
friendly. My room was not as clean as I would have like. The floor was visibly dirty the furniture was dusty. on a more positive note the bed sheets where clean, I inspected them I had a comfy night sleep.