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Mercure Hotel Kaiserhof Frankfurt City Center

4.0 star property
Central hotel with bar/lounge, connected to a railway/underground station, near Alte Oper
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Exterior
Exterior
Lobby
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Self parking
  • Bar/lounge
  • Room service
  • Business centre
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Car hire on-site
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is AU$145
includes taxes & fees
25 Jan - 26 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Suite, 1 Double Bed

Privilege, Suite, 1 Double Bed

Privilege, Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, Multiple Beds

Privilege, Twin Room, Multiple Beds

Privilege, Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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Free WiFi
Air conditioning
Bar
8.6 out of 10, Excellent, (1001)
The price is AU$240
includes taxes & fees
31 Dec - 1 Jan 2025
Victoria Hotel
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About the area

Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • Main Tower - 10 min walk
  • Frankfurt Christmas Market - 14 min walk
  • Alte Oper - 14 min walk
  • Römerberg - 14 min walk
  • Congress Center Messe Frankfurt - 19 min walk

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 8 min walk
  • Central Station Tram Stop - 3 min walk
  • Weserstraße-Münchener Straße Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk

Restaurants

  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mosel-Eck - ‬2 min walk
  • ‪Kakadu - ‬1 min walk
  • ‪eatDOORI - ‬1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center offers a great location, putting you within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Römerberg and Frankfurt Trade Fair are within a 15-minute walk. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Central Station Tram Stop is 3 minutes and Weserstraße-Münchener Straße Tram Stop is 3 minutes.

Languages

Arabic, English, Farsi, German, Italian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 22 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • Tablet computer
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Executive Lounge – On-site bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person

Parking

  • Self-parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number DE277083211

Also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?
Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?
Yes. Self-parking costs EUR 22 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Hotel Kaiserhof Frankfurt City Center?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at Mercure Hotel Kaiserhof Frankfurt City Center and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Mercure Hotel Kaiserhof Frankfurt City Center also has a fitness centre.
What's the area around Mercure Hotel Kaiserhof Frankfurt City Center like?
Mercure Hotel Kaiserhof Frankfurt City Center is in Innenstadt 1, a short 3-minute walk from Central Station Tram Stop and 14 minutes' walk from Frankfurt Christmas Market.

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Gavin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paula, 7-night trip
Verified Hotels.com guest review

6/10 Good

Terrible street
The local area was full of homeless persons and frequent drug users. Not suitable for everyone.
Rob, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I have been staying at this Mercure Hotel for at least the last 12 years. If I was not satisfied I would not keep returning.
Richard, 20-night trip
Verified Hotels.com guest review

6/10 Good

Ali, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jaeik, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel , but dangerous area
Derek, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.
Wahid, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just a nice place good facilities
Damandeep, 3-night family trip
Verified Expedia guest review

8/10 Very good

Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you. Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
simge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Thomas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Gavin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Jonathan Phillip Da, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable stay
People were good. Got a very good service with a smile. Breakfast spread was good
PERVEZ, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Easy walk from train Station
Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.
Hong Jian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Liliane, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Gerard, 1-night family trip
Verified Expedia guest review

8/10 Very good

HUNG SENG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong Jian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

My room 704 has bathtub so I can take hot bath everyday. The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
Hong, 3-night trip
Verified Expedia guest review