Palmer House a Hilton Hotel

4.0 star property
Historic hotel with spa, near Millennium Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Point of interest
Point of interest
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is AU$302
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 26 of 26 rooms

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 93 sq m
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hip & Historic)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room (Parlor, No Bed)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Single Bed

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
17 E Monroe St, Chicago, IL, 60603

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Grant Park - 14 min walk

Getting around

  • Chicago Midway Airport (MDW) - 27 min drive
  • Chicago O'Hare International Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 16 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

When you stay at Palmer House a Hilton Hotel, you'll be in a fantastic location, only a five-minute walk from Millennium Park and State Street. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this historic hotel include an indoor pool, a bar/lounge and a 24-hour health club. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Monroe Station (Red Line) is steps away and Monroe Station (Blue Line) is 2 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 1641 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are recommended to download the property's Hilton Honors mobile app before check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (up to 34 kg per pet)*
  • Service animals welcome

Parking

  • Covered on-site self-parking (USD 55 per night; includes in/out privileges)
  • Covered on-site valet parking (USD 78 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 77 meeting rooms
  • Co-working spaces
  • Conference centre (130000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1873
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Video game console
  • 37-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Spa at PH has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.
Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.
Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.
Potter's Bar – This cocktail bar specialises in American cuisine. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 25 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Internet access (may be limited)

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15 to 30 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Fridges are available for USD 40 per stay

Children & extra beds

  • Rollaway beds are available for USD 40.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Covered self-parking costs USD 55 per night with in/out privileges
  • Covered valet parking costs USD 78 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:30 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel offer free cancellation for a full refund?
Yes, Palmer House a Hilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palmer House a Hilton Hotel?
Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 9:00 PM.
Are pets allowed at Palmer House a Hilton Hotel?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Palmer House a Hilton Hotel?
Yes. Self-parking costs USD 55 per night. Valet parking costs USD 78 per night. Electric car charging is available.
What are the check-in and check-out times at Palmer House a Hilton Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Palmer House a Hilton Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (17-min walk) is nearby.
What is there to do at Palmer House a Hilton Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palmer House a Hilton Hotel also has a 24-hour health club and spa services.
Are there restaurants at or near Palmer House a Hilton Hotel?
Yes, Lockwood Lobby Bar offers American cuisine.
What's the area around Palmer House a Hilton Hotel like?
Palmer House a Hilton Hotel is in Downtown Chicago, a short 1-minute walk from Monroe Station (Red Line) and 3 minutes' walk from Millennium Park. Travellers say that the local area is very central perfect for sightseeing.

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Siddhartha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

8/10 Very good

Classic Hotel / Great price / Busy at Christmas
The hotel is amazing. We were in town for a family reunion at Christmas time, so the place was packed. The rooms and hotel are fine and the price was a great deal. The service in the main atrium was the only frustrating thing with our visit. No place to sit and the service was very slow/under staffed. The location is great and I think this is a fun hotel...just was super busy during the time we went.
Jeff, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The Perfect Hotel that COULD be
This hotel is gorgeous, it cannot be more centrally located if you just lifted it and put it 2 feet away, it has history, it has the best lobby bar the eyes have seen, but dang if it doesn't need updates. The wallpaper in the room, the bathrooms, the furniture, everything needs to be brought to the 21st century without losing it's Bertha Palmer charm. Get at me if you need ideas
Arbra, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful hotel, ugly servuce
As a great example of the grand hotels of the past, the Palmer House is beautiful. The lobby is wonderful, particularly when decorated for the holidays. We also felt our room was nicely appointed. Unfortunately, that is where the comparison to the formerly wonderful experiences of the past end. Under Hilton’s ownership, they have forgotten service. They have obviously cut staff to the bone. There was no visible doormen when we arrived, the bell service stays on the floor below the lobby apparently with sole responsibility being the storage of luggage for patrons who have checked out, and on Saturday afternoon, during the holiday rush, there was one single waitress trying to cover dozens of tables and hundreds of guests. Of course, they fail. Guests were waiting 25-30 minutes for elevators to or from their room. Making these failures even more painful was the $25 per day “Daily Destination Charge” Hilton arbitrarily adds to the daily rate. There are many good hotels in the downtown Chicago area. We compared rates and services when choosing our hotel. We knew the Palmer House was beautiful and the overall value seemed best for our holiday weekend. Unfortunately, we did not know the hidden issues and costs.
Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nicholas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Borderline fraudulent additions
I strongly disagree that there are additional mandatory amenities that are not covered by the prepaid price. I find that kind of behavior from a hotel in relationship to hotels.com fraudulent. You should know the costs when you book that’s the idea using hotels.com
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Palmer House Magic
Amazing experience!
Cory, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krisanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Iconic hotel, met or exceeded expectations
I stayed here somewhat by accident, having booked the room based on availability and location without looking into its details. We were stunned at the gorgeous designs, the efficient management, and the cleanliness. The room itself was small and the amenities left something to be desired, but overall it was a wonderful stay and I would certainly consider it in the future.
Andrew, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous vintage HOTEL in downtown Chicago
Palmer House Hilton hotel is gorgeous hotel. Loved our stay! Located in the heart of Chicago LOOP area. Close to shopping, theatres and fun adventures.
Diana, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Historic Hotel
Amazing historic hotel. Check in was a breeze. Beautifully decorated for Christmas. Rooms are so comfortable its like home. Bell workers very helpful.
Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Korey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krisanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for the holidays & a family get away.
The Palmer House is always a pleasure. Beautiful, historic, unique. Close to everything, shows, museums, shopping
Joel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the Upgrade!
I originally booked a standard room but wasn't too happy with it. But the front desk asked me if I was happy and I told them I wanted to upgrade. They were so wonderful that they helped me and my daughters get a premium room! It was wonder, spacious and quiet! The customer service it amazing there.
Cecilia, 1-night family trip
Verified Hotels.com guest review