Museo Nacional Centro de Arte Reina Sofía - 12 min walk - 1.0 km
El Retiro Park - 20 min walk - 1.7 km
Prado Museum - 3 min drive - 2.3 km
Gran Via - 4 min drive - 3.3 km
Puerta del Sol - 4 min drive - 3.2 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
Madrid Delicias Station - 8 min walk
Madrid (XOC-Atocha Train Station) - 8 min walk
Atocha Cercanías Station - 11 min walk
Palos de la Frontera Station - 8 min walk
Delicias Station - 10 min walk
Menendez Pelayo Station - 11 min walk
Area shuttle (surcharge)
Restaurants
Cercanías Delicias - 8 min walk
El Rincón Asturiano - 7 min walk
Bodegas Rosell - 6 min walk
Spoiler Bar - 6 min walk
La Taguara - 1 min walk
About this property
Rafaelhoteles Atocha
When you stay at Rafaelhoteles Atocha, you'll be a short five-minute drive from Gran Via and Puerta del Sol. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights. Fellow travellers love the helpful staff. Public transportation is only a short walk: Palos de la Frontera Station is 8 minutes and Delicias Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
245 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 22 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Off-site
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Working away
12 meeting rooms
Conference centre (11485 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1998
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 5 for children
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 42.9 per day
Parking
Covered self-parking costs EUR 22 per night
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Frequently asked questions
Does Rafaelhoteles Atocha offer free cancellation for a full refund?
Yes, Rafaelhoteles Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rafaelhoteles Atocha?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rafaelhoteles Atocha?
Yes. Self-parking costs EUR 22 per night. Electric car charging is available.
What are the check-in and check-out times at Rafaelhoteles Atocha?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Rafaelhoteles Atocha?
No, this hotel doesn't have a casino, but Casino de Madrid (5-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Rafaelhoteles Atocha and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Rafaelhoteles Atocha?
Yes, there's an on-site restaurant.
Does Rafaelhoteles Atocha have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Rafaelhoteles Atocha like?
Rafaelhoteles Atocha is in Arganzuela, a short 8-minute walk from Palos de la Frontera Station and 20 minutes' walk from El Retiro Park.
Rafaelhoteles Atocha Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Dec 2024
Sergio
Sergio, 5-night trip
Verified Hotels.com guest review
4/10 Fair
27 Nov 2024
Avoid for business
Pretty run down hotel. Definitely not worth the £150 per night. I would avoid it! Room smell of cigarettes smoke. Bathroom has loose tile. Shower was leaking around the handle. No ironing equipment so not usable for business trip. The location isn't great either too far from metro
Petr
Petr, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
8 Nov 2024
ka yan
ka yan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.
Terry
Terry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Annamarie
Annamarie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Great service and friendly staff. Thank you!
Twinky
Twinky, 2-night trip
Verified Expedia guest review
8/10 Very good
11 Sept 2024
it was too small
gerhard
gerhard, 3-night business trip
Verified Expedia guest review
8/10 Very good
5 Sept 2024
Kiril
Kiril, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Safety
Rafael
Rafael, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Nelson
Nelson, 4-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Nice hotel. Close to the bus and train station.
Shreya
Shreya, 1-night family trip
Verified Expedia guest review
2/10 Poor
18 Aug 2024
Booked for 3, get a 2.5 room and service
We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Nice hotel
Nice hotel. Walking distance from Atocha train station.
Natjelly
Natjelly, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 July 2024
See above
Bruce
Bruce, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Excelente atención en sentido general, limpieza impecable y buen servicio en general
Eduardo R.
Eduardo R., 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Hector
Hector, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2024
It was very efficient, clean and convenient. It met our purpose perfectly.
Luis
Luis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
If in need of lodging close to train.
Easy check-in, great location close to train station.
Vickie
Vickie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
It was near the train station and we were able to walk there. We were also able to walk to the metro stations.
Sandra
Sandra, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Hector
Hector, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
10/10!!
It was great. Clean room. Free bottle of some amazing champagne, and the beds were comfortable!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Sergio
Sergio, 9-night trip
Verified Hotels.com guest review
2/10 Poor
30 June 2024
Kinda
Kinda, 1-night trip
Verified Expedia guest review
8/10 Very good
28 June 2024
Nice place, not fancy but well put together, clean, and convenient. Helpful staff. Our room had a nice partially separated area and bed for our child.