Cathedral of the Good Shepherd - 8 min walk - 0.8 km
Plaza de La Constitucion - 18 min walk - 1.5 km
Reale Arena - 3 min drive - 2.5 km
Donostia-San Sebastian Aquarium - 7 min drive - 3.7 km
Getting around
San Sebastian (EAS) - 23 min drive
Biarritz (BIQ-Pays Basque) - 41 min drive
Bilbao (BIO) - 64 min drive
San Sebastian Amara Station - 4 min walk
Donostia-San Sebastián Station - 12 min walk
San Sebastián (YJH-San Sebastián-Donostia Train Station) - 12 min walk
Restaurants
Café de la Concha - 7 min walk
Sebastopol - 6 min walk
La Tagliatella - 7 min walk
La Madame - 5 min walk
Cafe la Habana - 6 min walk
About this property
Axel Hotel San Sebastián - Adults Only
Axel Hotel San Sebastián - Adults Only offers a great location, putting you within a short 10-minute walk of Concha Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or body scrubs. Other highlights include a 24-hour fitness centre, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and location.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children (18 years old and younger) are not allowed
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 25 per day)
On-site parking is limited
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
Coffee shop
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
24-hour fitness centre
Seasonal outdoor pool
Full-service spa
Sauna
Steam room
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Refundable deposits
Deposit: EUR 150 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
Bar/Lounge
Dining venue
Swimming pool
The following facilities are closed on Monday:
Full-service spa
Parking
Self-parking costs EUR 25 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián
Frequently asked questions
Does Axel Hotel San Sebastián - Adults Only offer free cancellation for a full refund?
Yes, Axel Hotel San Sebastián - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Axel Hotel San Sebastián - Adults Only?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Axel Hotel San Sebastián - Adults Only?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Axel Hotel San Sebastián - Adults Only?
Yes. Self-parking costs EUR 25 per day. Parking spaces may be limited.
What are the check-in and check-out times at Axel Hotel San Sebastián - Adults Only?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Axel Hotel San Sebastián - Adults Only?
No, this hotel doesn't have a casino, but Casino Kursaal (15-min walk) is nearby.
What is there to do at Axel Hotel San Sebastián - Adults Only and nearby?
Axel Hotel San Sebastián - Adults Only has a spa and a seasonal outdoor pool, as well as a 24-hour fitness centre.
What's the area around Axel Hotel San Sebastián - Adults Only like?
Axel Hotel San Sebastián - Adults Only is a short 4-minute walk from San Sebastian Amara Station and 7 minutes' walk from Concha Beach. The local area is walkable and popular for its beaches.
Axel Hotel San Sebastián - Adults Only Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
KEUNUK
KEUNUK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Modern hotel, great facilities
Modern hotel, great amenities, comfortable bed, lovely breakfast, enjoyed the jacuzzi and steam room. Very helpful staff, easy walking to old town and shopping. Very convenient supermarket next to hotel
Suchitra
Suchitra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Petru
Petru, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 Oct 2024
Place was very clean and reception was speedy. The rooms were very awkward to stay in for two days with large suitcases. No room at all to hang your clothes other than right over top the only area you could set up any kind of toiletries and was also purposed with bar snacks that were, all available for a premium charge. No room to place any toiletries at all. Place looks nice in pictures. Wouldn’t be our choice in the future. Parking garage available for a charge, very tight spaces.
Chris
Chris, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Randy
Randy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Randy
Randy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Donald
Donald, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 Sept 2024
Everything was great but they double charged us
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Luc
Luc, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Sally
Sally, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
We really enjoyed our stay here. The staff where very friendly and accommodating. The spa was great to use and the breakfasts was very enjoyable each morning.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
We had a fabulous three nights at the Axel hotel. The staff was very friendly and helpful, the rooms quiet and clean, can walk everywhere and they have a great gym downstairs for rainy days :). We would stay again 😊
Kirsten
Kirsten, 3-night romance trip
Verified Expedia guest review
4/10 Fair
9 Sept 2024
Staff was friendly and the decor and facilities looked to be in good shape. Unfortunately, our room had a foul smell coming from the shower (which also was prone to flooding). We had arrived too late in the evening and left the following morning, so only told the staff about it when checking out, so don't know if/how this has been resolved.
Ronald
Ronald, 1-night romance trip
Verified Expedia guest review
8/10 Very good
6 Sept 2024
Would rather stay beach side or in old town
Fernando
Fernando, 3-night trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
The facilities are very nice and most staff are extremely helpful. Rooms are well kept. I enjoyed my stay. The rooftop is very nice but the pool is not for swimming and is unheated. If you are looking for a pool to get your laps in then you will be unhappy. But if you just need to chill and soak, it is perfect and often there is a self-srrve sparkling wine bottle on deck. The gym and sauna facilities are noce. You have long (15-20) min walks to old town or Gros but minutes from a nice river walk and the bridges. Parking is limited so call try to book early and call the night before. If parking is full, there is a parking lot around the corner that you can book with the Telpark app and the staff can help you with that. The parking lot is a two minute walk but a 10 to 15 min drive in traffic.
David
David, 3-night romance trip
Verified Expedia guest review
6/10 Good
12 Aug 2024
Clean hotel, nice gym, weird room design.
Darren
Darren, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Aug 2024
Checkin was a little slow, too many arrivals and not enough staff. Gym is great, but towels are missing as is cleaning spray. Room was very good - big and well appointed.
Roof top pool and loungers could have been better - messy and a bit chaotic. Overall a very good place, and within 20minutes walk of all major interest spots.
Sukhjit
Sukhjit, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
It was a great property to stay, great location, close to town. Reseptionist was great all the time. We enjoyed our short stay.
Reda
Reda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
San Sebastián staycation
Friendly staff, our room was upgraded on arrival which was a lovely surprise
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Great hotel with a spa
What a great hotel, and super value. The staff could not have been friendlier, and all had excellent English. We really enjoyed the spa facilities; they were a fabulous way to relax. The rooms were clean and intriguingly arranged; ours had a quasi-separate showering and dressing area, which we enjoyed. The hotel is right next to the lively Plaza Easo with its eateries and cultural events, and about a 10-minute walk from the Cathedral. I would definitely recommend this hotel.
Steven
Steven, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Great stay!
Great hotel. I only have 2 complaints. The pillows are horrible. PLEASE replace them. Also, I find it weird that you have to make reservations for the indoor whirlpool. It wasn't difficult to get one, but it's strange.