Occidental Bilbao

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Outdoor pool
Outdoor pool
Family Room (2x2 Family Plan) | Room
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Overview of Occidental Bilbao

UNESCO Sustainable Travel Pledge

Occidental Bilbao

4-star property
4-star hotel with spa, near Guggenheim Museum Bilbao

8.4/10 Very good

406 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$112
Price available on 1/11/2022
Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • UNESCO Sustainable Property
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Begoña
  • Guggenheim Museum Bilbao - 32 min walk

Getting around

  • Bilbao Airport (BIO) - 11 min drive
  • Vitoria (VIT) - 40 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 20 min walk
  • Bilbao-Abando Station - 21 min walk
  • Bilbao Zabalburu Station - 26 min walk
  • Santutxu Station - 7 min walk
  • Basarrate Station - 12 min walk
  • Casco Viejo Station - 13 min walk

Restaurants

  • Liquid - 3 min walk
  • El Refugio Gastrobar - 3 min walk
  • Asia Restaurante - 4 min walk
  • Be-Oma - 4 min walk
  • Batzoki - 6 min walk

About this property

Occidental Bilbao

4-star eco-friendly hotel in the heart of Begoña
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Occidental Bilbao. Treat yourself to a body treatment, a body scrub, or aromatherapy at the onsite spa. The onsite restaurant, The Kitchen, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Luggage storage, meeting rooms, and laundry services
  • A ballroom, a 24-hour front desk, and a computer station
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to public transit
Room features
All guestrooms at Occidental Bilbao offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Kitchen - This restaurant specializes in Mediterranean cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Spa access is available for an extra charge of EUR 20 per day

Parking

  • Self parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 20 per person, per day
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note: Access to the spa and gym facilities is limited to once per day per person.

Also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao offer free cancellation for a full refund?
Yes, Occidental Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Occidental Bilbao?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 1 Nov 2022 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Occidental Bilbao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Bilbao?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Occidental Bilbao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Occidental Bilbao?
Yes. Self parking costs EUR 20 per day. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Occidental Bilbao?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Occidental Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (4-min drive) is nearby.
What is there to do at Occidental Bilbao and nearby?
Occidental Bilbao has a spa and a seasonal outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Occidental Bilbao?
Yes, The Kitchen offers Mediterranean cuisine. Nearby restaurants include Liquid (3-min walk), El Refugio Gastrobar (3-min walk), and Asia Restaurante (4-min walk).
What's the area around Occidental Bilbao like?
Occidental Bilbao is a short 7-minute walk from Santutxu Station and 15 minutes' walk from Bay of Biscay.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Brian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lydia j, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mliss, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel! & superb customer service and bar/catering team. The only downside is additional charge for the gym which for 2x ppl over the few days does add up. Would urge management to consider a better deal for hotel guests.
Modestas, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Sioned, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elspeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Jayne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sun protection
Overall we have a great stay, we picked this Hotel because it had a pool, but was disappointed never to get s sun lounger & there was not enough shaded areas for customers.
debbie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staying in Bilbao
They were very professional and they had excellent facilities. The gym was outstanding. I wish I had taken more advantage of the gym but I was more interested in the local cuisine. I highly recommend this hotel if you’re staying in Bilbao.
Louis, 1-night trip
Verified Hotels.com guest review