10/10 Exceptional
26 Dec 2024
Very Best Staff!
Recently my flight was cancelled and I needed to stay overnight in a hotel. I chose yours because I was familiar with the DoubleTree in Cambridge Mass. I was not disappointed.
I have traveled for many years around the world and I can honestly say that I have never received better hospitality than I did at your hotel on December 20, 2024.
I commend your staff: from the friendly driver who picked me up at the airport, the gracious front desk clerk, Lisa, who went out of her way to help me get settled for the night, then I was treated to a special treat when greeted and served by the jovial Adonis at breakfast, finally an extremely helpful and pleasant Sarah for my check-out. Also a pleasant gentleman drove me back to the airport.
Great Staff!
Margaret A Murphy
Margaret A Murphy, 1-night trip
Verified Hotels.com guest review