Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property
Vance Jackson hotel with outdoor pool and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

42-inch flat-screen TV with cable channels, TV, pay films
Lobby sitting area
42-inch flat-screen TV with cable channels, TV, pay films
Restaurant
42-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Pet-friendly
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • 24-hour fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
Feel at home
  • Children stay free
  • Sofa bed
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is AU$169
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230

What's nearby

  • Huebner Oaks - 2 min drive
  • USAA Corporate Office Headquarters - 3 min drive
  • South Texas Medical Center - 5 min drive
  • The Shops of La Cantera - 7 min drive
  • Six Flags Fiesta Texas - 11 min drive

Getting around

  • San Antonio International Airport (SAT) - 16 min drive
  • San Antonio Station - 15 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Big Hops Growler Station - ‬19 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

At Hyatt Place San Antonio-Northwest/Medical Center, you'll be within a 10-minute drive of USAA Corporate Office Headquarters and The Rim Shopping Center. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool and a snack bar/deli are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers love the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (2250 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 1.22 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Frequently asked questions

Does Hyatt Place San Antonio-Northwest/Medical Center offer free cancellation for a full refund?
Yes, Hyatt Place San Antonio-Northwest/Medical Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place San Antonio-Northwest/Medical Center?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Place San Antonio-Northwest/Medical Center?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place San Antonio-Northwest/Medical Center?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place San Antonio-Northwest/Medical Center?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 10.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt Place San Antonio-Northwest/Medical Center and nearby?
Hyatt Place San Antonio-Northwest/Medical Center has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place San Antonio-Northwest/Medical Center?
Yes, there's an on-site restaurant.

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

9 out of 10
We love to stay here, and is doing renovations but rooms are clean. The new room formatting is very nice. I’d just ask for a microwave in the rooms, larger trash cans (we had only one teeny one in room area and small one in restroom. In a room that fits 4-6 …the larger trash can or more of the teeny ones are needed. Lastly, the have new pull cord shades, but they do not keep out Sun like the room darkening heavy curtains, which was a major issue since the sun shines BRIGHT in Texas, so dark out curtains are a must…hope they were still in the process of adding these to the rooms.
Beatrice, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast was good, beds were comfy. Great place to stay.
Krystal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It was horrible I go out have a few drinks with my friends I come back to the room next day I leave and get charged 250$ fee for one I never did smoke anything in my room yall terrible people goes off of smell only because I was out clubbing yall said I smoke and that is a negative horrible place and horrible breakfast
Herbert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Servando, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable hotel near food
Stayed with my family so I could access some of the great restaurants and supermarkets in the area (HEB, Pasha, etc). The room was pretty big, huge tv, very clean, there was a small fridge, the girls in reception were super nice and welcoming. Riverwalk was an $18 uber. Very affordable hotel
Carlos L, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Stained bed
The bed had a big brown stain. Notified front desk and he gave us 2 options-one to walk downstairs and get new sheets or he could switch rooms for us. Unfortunately we didn’t check the beds as soon as we had arrived and we had already settled in due to an event that we had nearby. Once we arrived back we were tired with the traveling involved. We agreed to keep the room and add a couple of new sheets on top. He let us know management could apply a discount and for me to email them but I never received a response nor a discount.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Cody, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 1-night trip
Verified Hotels.com guest review

6/10 Good

I would not stay here again
Reasonably priced but that limits positives. The room was a king bed with a pull out couch but the desk needed to be moved in order for the bed to fully extend. There were no pillows or blankets for the pull out couch. The phone didn’t work and neither did the clock. There was only one elevator working, so between the hotel staff and the guests sharing just one elevator, wait times were significant, plus the refrigerator only cooled on one side. The website advised the king bed with a pull out couch sleeps 4, but comfortably there is only enough room for two. I was charged a deposit of one night upon booking. When I checked in, I was charged for both nights plus $15 in incidentals, even thought my balance was just for the remaining night. When I inquired at the front desk at check out, I was told the price I was charged at check in is due to my booking through Hotels.com.
Brandi, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Tazeen, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Derrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

RAMIREZ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great! Staff was very nice, quick, and friendly.
Angelica, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kristy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I highly recommend this hotel 🙌 Front desk were friendly and professional.
Rigo, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not so good a hotel
The rooms were not clean, only one lift was working . The paint in the bathroom door was all withered. The breakfast area was small. Overall not a good experience.
Gagan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Norma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cold
The a/c was noisy and the room was cold. The breakfast was cold as well.
Jeff, 1-night business trip
Verified Hotels.com guest review

6/10 Good

This hotel was under renovation, so some of it was understandable. However, our room had chunks of paint missing even though it was considered remodeled. There was an academic event happening near by so the hotel was booked. This put us on the first floor. We could hear everything happening in the lobby which wasn't fun early in the morning. Also, there was a very bright light on the ground that lit up part of the hotel on the outside. That was frustrating being on the group right next to a light that shined into our window when we were trying to sleep. Breakfast was okay. I have definitely had better hotel breakfasts. I don't think we will be going back.
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room was not clean when we checked in. They did not sweep. There was no soap in the sink area. There was water on the floor.
Xenia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Medical Center - Hyatt Place
Our company had meetings in the medical district. Hyatt Place was the perfect location.
Daniel, 1-night business trip
Verified Hotels.com guest review