4/10 Fair
15 Sept 2024
Average stay
The hotel itself looked good at arrival but this wasn’t the case once we checked in
A/c stopped working several times
Mini fridge wasn’t cold
Amenity such as bath robes and slippers not provided the telephone didn’t work so couldn’t order any room service
speaking to reception they said this would be rectified it wasn’t we raised this 2 times before a lovely lady come up to are room to inspect then apologised whilst promising to fix these issues
Immediately provided bath robes and slippers and a technician cam long to fix a/c and fridge phone was never fixed thoe
Martin
Martin, 7-night trip
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