6/10 Good
24 Dec 2024
Overly priced
I was under the impression it was hotel resort it was not that I paid resort fee if $3.95 daily but it’s not a resort o stayed here because I have a broken able hubby was going to the game and I now can’t use my ticket because of my broken ankle and being on a scooter , so I wanted to be somewhere that I can relax and paper myself hence reason why I booked because it viewed as a resort , this was not that . We checked in my bath room was not clean they had to get someone to go clean it. The restaurant was a bar with burgers and fries it shows on the website it’s a restaurant restaurant it was not that at all the room are modern looking and the lounge chairs stains all on it in the room . I paid a lot of money for this stay and it was not worth the money at all. I’m not saying it’s a bad place to stay just saying way over priced and there was nothing resort about it . The best part of it all was the salon spa Sparkle and shine . The staff was friendly they only had coffee the juice machine was on every day and cold but didn’t work staff said only coffee the place was clean in the halls and lobby and very quiet and peaceful there was no house keeping no one came to give us fresh towels .. I asked for shower chair never got it . The stay was average but nothing to brag about
Damali
Damali, 4-night trip
Verified Hotels.com guest review