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Thompson Dallas

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Exterior
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of Thompson Dallas

Thompson Dallas

4.5 star property
Luxury hotel with spa, near Dallas World Aquarium

8.8/10 Fabulous

168 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
205 North Akard Street, Dallas, TX, 75201
Main amenities
  • 2 restaurants and bar/lounge
  • 24-hour front desk
  • 6 meeting rooms
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • Pool bar
  • Seasonal outdoor pool
  • Spa tub
  • Terrace
  • Valet parking
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Premium TV channels
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Dallas
  • Dallas World Aquarium - 8 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk
  • Reunion Tower - 17 min walk
  • American Airlines Center - 19 min walk
  • Dallas Museum of Art - 1 min drive
  • Fair Park - 4 min drive
  • Cotton Bowl - 14 min drive
  • Dallas Market Center - 9 min drive
  • Dallas Zoo - 8 min drive
  • Southern Methodist University - 13 min drive

Getting around

  • Love Field Airport (DAL) - 18 min drive
  • Dallas-Fort Worth International Airport (DFW) - 20 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • Dallas Union Station - 13 min walk
  • West Irving Station - 17 min drive
  • Akard Station - 2 min walk
  • Saint Paul & Federal Tram Stop - 6 min walk
  • St Paul Station - 6 min walk

Restaurants

  • Chick-Fil-A - 2 min walk
  • Frankie's - 2 min walk
  • Elm Street Cask & Kitchen - 2 min walk
  • Monarch - 1 min walk
  • Chop House Burger - 2 min walk
Map

About this property

Thompson Dallas

At Thompson Dallas, you'll be within a 10-minute drive of American Airlines Center and Kay Bailey Hutchison Convention Center. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and CatBird, one of 2 restaurants, serves American cuisine and is open for dinner. This luxurious hotel also features a poolside bar, a hot tub and a seasonal outdoor pool. The property is only a short walk to public transportation: Akard Station is steps away and Saint Paul & Federal Tram Stop is 6 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms
  • Arranged over 49 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:30 AM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-lead area available
  • Pet-sitting and pet-grooming services offered

Internet

  • Free WiFi in public areas

Parking

  • Covered on-site valet parking (USD 48.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Poolside bar
  • Private dining

Travelling with children

  • Art supplies

What to do

  • Shopping

Working away

  • 6 meeting rooms
  • Conference space (14000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • 24-hour pool access
  • Art gallery on site
  • ATM/banking
  • Built in 1964
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • Seasonal outdoor pool
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille/raised signage
  • Closed-captioned TV
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Films for purchase
  • Netflix
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Blackout curtains
  • Down duvet
  • Free cot/infant bed
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Turndown service

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Phone

Food and drink

  • High chair

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

CatBird – This diner specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Nine – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open selected days.
49th Floor – On-site restaurant. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Thompson Dallas is listed in the 2021 Condé Nast Traveller Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 2.00 per cent destination fee will be charged

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 25 to 75 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered valet parking costs USD 48.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • The seasonal pool is open from March 01 to October 31
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

THOMPSON DALLAS Hotel
THOMPSON DALLAS Dallas
THOMPSON DALLAS Hotel Dallas

Frequently asked questions

Does Thompson Dallas offer free cancellation for a full refund?
Yes, Thompson Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Thompson Dallas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Thompson Dallas?
Yes, there's a seasonal outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Thompson Dallas?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lb per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas, pet-sitting services and grooming services are available.
Is parking offered on site at Thompson Dallas?
Yes. Valet parking costs USD 48.00 per day.
What are the check-in and check-out times at Thompson Dallas?
You can check in from 3:00 PM - 1:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Thompson Dallas and nearby?
Thompson Dallas has a spa and a seasonal outdoor pool.
Are there restaurants at or near Thompson Dallas?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Thompson Dallas like?
Thompson Dallas is a short 2-minute walk from Akard Station and 19 minutes' walk from American Airlines Center.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Aimee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous Hotel
Shelley, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the customer service all around and hotel was beautiful and really like that they had a house card to take you places nearby.
Verified Expedia guest review

10/10 Exceptional

Fabulous Hotel! This hotel has so much to offer. Beautifully decorated for Christmas! Walking distance to Newman Marcus and other stores. Staff was amazing. Very enjoyable stay!
Penny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience and facility.
Martin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was an incredible stay. We stayed one night and felt like it was the whole weekend.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sherri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review