Front desk service was nice and friendly, first we got a room on the first floor, which reeked of cigarettes, upon calling the front desk, they immediately assigned us a room on the sixth floor, which did not have any cigarette smell. Overall, our room was spacious, Clean, the carpets are really old and at places rather sticky. Room service is not available, which is a put off. However the restaurant downstairs has nice friendly staff and a fairly decent selection. Ice cream is signature and worth recommending.