2do Retorno Osa Menor No 4, Tlaxcalancingo, San Andrés Cholula, PUE, 72830
What's nearby
La Vista Country Club - 4 min drive - 3.4 km
University Cultural Center of BUAP - 6 min drive - 5.2 km
Metropolitan Auditorium - 7 min drive - 6.3 km
Angelopolis Commercial Center - 7 min drive - 5.9 km
Great Pyramid of Cholula - 10 min drive - 9.4 km
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive
Puebla–Cholula Tourist Train Terminal - 27 min drive
Restaurants
Starbucks - 14 min walk
Cemitas las Poblanitas - 16 min walk
Mi Viejo Café - 5 min walk
El Brunch Breakfast & Lunch - 14 min walk
Los Sabores" Cocina Mexicana - 13 min walk
About this property
Hampton Inn & Suites by Hilton Puebla
At Hampton Inn & Suites by Hilton Puebla, you'll be within a 10-minute drive of Angelopolis Commercial Center and Great Pyramid of Cholula. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (1 total, up to 25 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast 6:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
Free reception (selected days)
Shared microwave
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 61
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Heated floors
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge
Renovations and closures
The property is closed between 6 September and 30 September.
Pets
Service animals exempt from fees
Pet deposit: USD 55 per stay
Pets are allowed for an extra charge of USD 44 per pet, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hampton Inn Hilton Puebla
Hampton Inn Hilton Puebla Hotel San Andrés Cholula
Hampton Inn Hilton Puebla Hotel
Hampton Inn Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel
Hampton Inn & Suites by Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel San Andrés Cholula
Frequently asked questions
Is Hampton Inn & Suites by Hilton Puebla currently open?
The property is closed between 6 September and 30 September.
Does Hampton Inn & Suites by Hilton Puebla offer free cancellation for a full refund?
Yes, Hampton Inn & Suites by Hilton Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hampton Inn & Suites by Hilton Puebla?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of USD 44 per pet, per stay, and there's also a deposit of USD 55 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hampton Inn & Suites by Hilton Puebla?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn & Suites by Hilton Puebla?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Hampton Inn & Suites by Hilton Puebla and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Hampton Inn & Suites by Hilton Puebla like?
Hampton Inn & Suites by Hilton Puebla is in Tlaxcalancingo, a short 13-minute walk from Anahuac University.
Hampton Inn & Suites by Hilton Puebla Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 July 2024
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Buen lugar, excelente servicio.
Nayeli
Nayeli, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Would stay here again.
Antonio
Antonio, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
25 May 2024
Staff was nice and cleaning staff was super
Rosmery
Rosmery, 7-night family trip
Verified Expedia guest review
8/10 Very good
22 May 2024
Great
Pedro
Pedro, 1-night family trip
Verified Orbitz guest review
8/10 Very good
30 Apr 2024
Excellent property.
MARBELLA
MARBELLA, 1-night family trip
Verified Expedia guest review
8/10 Very good
31 Mar 2024
Bien
Milton
Milton, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Mar 2024
Staff gave great customer service, and hotel management keeps everything tidy, overall one of the best experience I’ve had at a hotel.
Giovanni
Giovanni, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Dec 2023
The hotel facilities are very nice, almost new, clean, and included breakfast, which was very nice, it included fruit, juice, eggs, coffee and delicious bread.
The staff is great, kind and efficient.
Highly recommended hotel.
Juan
Juan, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Dec 2023
Juan
Juan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Dec 2023
A new property, very modern, clean and comfortable. Also pet friendly and grass for Fido to do her business. Beds and linens very comfortable! Highly recommend. You will need to drive somewhere if you want to eat out.
Valerie
Valerie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2023
Everything was great!
Vera J. Valencia
Vera J. Valencia, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2023
This is a quiet property. It is ok to stay
Juan Antonio
Juan Antonio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2023
El hotel en si ws excelente, al igual su personal. Lastima la ubicación alejado de todo.
Pecha
Pecha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2023
We’ll be back.
Gilberto
Gilberto, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2023
Great hospitality
Excellent customer service. I felt taken care off at all times. And when I checked out, they handed me my purse which I forgot at the restaurant and I hadn't even noticed. They kindly asked me to check if everything was in there. And yes, everything was in order.
Breakfast is good and included with your reservation. If you need a taxi they have have a trustable agency.
Irma
Irma, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2023
Very clean and staff friendliness.
Belinda
Verified Expedia guest review
10/10 Exceptional
31 Dec 2022
Nice property in a great location
Carlos
Verified Expedia guest review
2/10 Poor
23 Sept 2022
This hotel is closed!!!! Don't book!
This hotel is closed!!!!! We couldn't stay there. We couldn't even get inside the lot, the gate is locked. A person inside the gate told us that our reservation had been moved to the MM Grand Hotel. We had to add a stop to our Uber ride to get to the MM Grand Hotel. At the MM Grand they knew nothing about our reservation. Luckily, we could book a new reservation with them. The MM Grand cost us more than we were supposed to pay at the Hampton Inn & Suites.
Vanesa Liana
Vanesa Liana, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
5 Sept 2022
Anhuar
Anhuar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2020
Fabulous property. Very comfortable rooms. The only suggestion would be to offer KING size beds instead of QUEEN size beds.
JonLG
JonLG, 1-night family trip
Verified Orbitz guest review
8/10 Very good
17 Feb 2020
Great Property
It is a Nice quite location with a good team. The property is new and it is obvious from the crisp clean room and lobby. I cannot imagine staying at any other property.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
31 Dec 2019
Nice hotel with cleanliness and good service.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2019
Great place to stay after a long day of driving!
Just passing through Puebla from Campeche to CDMX. The front desk staff was excellent! We arrived late, with our two dogs. We needed to eat. The restaurant at the hotel is a bit expensive, but the food was excellent! The bed was very comfortable and had a large bathroom. Very modern and clean. We will stay there again if we are in the area.