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Castaways Resort & Spa Rainforest

3.5 star property
Hotel with outdoor pool, near Mission Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castaways Resort & Spa Rainforest

Outdoor pool, pool umbrellas, pool loungers
Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Exterior
Exterior
Garden view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • ATM/banking services
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Cots/infant beds (surcharge)
  • Microwave
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Rainforest Hotel Room

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Rainforest Hotel Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Microwave
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Rainforest Resort Room

Rainforest Resort Room

Rainforest Resort Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Microwave
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Castaways Resort & Spa Mission Beach
Pool
Spa
Free parking
Free WiFi
8.0 out of 10, Very good, (787)
The price is AU$121
includes taxes & fees
28 Nov - 29 Nov
Castaways Resort & Spa Mission Beach
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About the area

Map
7 Porter Promenade, Mission Beach, QLD, 4852

What's nearby

  • Mission Beach - 2 min walk - 0.2 km
  • Clump Mountain National Park - 8 min walk - 0.7 km
  • Mission Beach Community Arts Centre - 20 min walk - 1.7 km
  • Dunk Island Beach - 13 min drive - 10.5 km
  • King Reefs - 31 min drive - 33.6 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 114 min drive
  • Tully Station - 24 min drive

Restaurants

  • ‪King Reef Hotel Restaurant - ‬31 min drive
  • ‪Bingil Bay Cafe - ‬7 min drive
  • ‪Mission Beach Tavern - ‬7 min walk
  • ‪The Garage Bar and Grill - ‬5 min walk
  • ‪Plenty Restaurant and Bar - ‬5 min walk

About this property

Castaways Resort & Spa Rainforest

Situated by the ocean, Castaways Resort & Spa Rainforest is a great choice for a stay in Mission Beach. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other features include a terrace and a garden.

Languages

English

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 7 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • There is no front desk at this property
  • The check-in location differs from the property location; go to: [Castaways Resort & Spa 2 Pacific Parade, Mission Beach QLD 4852]
  • Guests will receive an email 5 days before arrival with check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

What to do

  • Beach nearby
  • Free use of nearby fitness centre

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Toaster
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Castaways Resort Rainforest
Castaways Rainforest Mission Beach
Castaways Resort Spa Rainforest
Castaways & Rainforest Mission
Castaways Resort & Spa Rainforest Hotel
Castaways Resort & Spa Rainforest Mission Beach
Castaways Resort & Spa Rainforest Hotel Mission Beach

Frequently asked questions

Is there a pool at Castaways Resort & Spa Rainforest?
Yes, there's an outdoor pool.
Are pets allowed at Castaways Resort & Spa Rainforest?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castaways Resort & Spa Rainforest?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Castaways Resort & Spa Rainforest?
Check-in start time: 2 PM; check-in end time: 7 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Castaways Resort & Spa Rainforest and nearby?
Castaways Resort & Spa Rainforest has an outdoor pool and a garden.
What's the area around Castaways Resort & Spa Rainforest like?
Castaways Resort & Spa Rainforest is located near Mission Beach, only a short 8-minute walk from Clump Mountain National Park and 20 minutes' walk from Mission Beach Community Arts Centre.

Castaways Resort & Spa Rainforest Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

A lovely location and relatively good value for money, but the Rainforest rooms themselves are very tired and long overdue for a reno. No powerpoints next to the beds is a real pain, and would take 5 mins for an electrician to install. Note that the Rainforest rooms are in a separate facility away from the reception/bar/restaurant/beachfront rooms, which I'm sure are much nicer. Staff were great and the meals at Buko are excellent.
Kristian, 5-night romance trip
Verified Wotif guest review

8/10 Very good

NICE STAY.
Michael, 1-night family trip
Verified Wotif guest review

4/10 Fair

I booked and stayed in the rainforest room, this section of the resort is across the road from the beach rooms. The rainforest rooms should be demolished/ condemned. Toilet blocked up every afternoon, sliding doors to patio did not close tight leaving a gap at the top of the doors. Peeling paint on ceilings and bath tub. Stayed 3 nights and was told by staff that Rainforest Rooms do not receive a mid stay freshen up. As a local to the Far North, I won’t be booking these rooms again. On a plus side the bed was comfy and the water was hot in the shower.
Diane, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Carol, 1-night trip
Verified Wotif guest review

6/10 Good

I night stopover
We stayed in the cheaper rainforest part of the resort, beautiful garden and quiet, hard to figure out where to park , drove past a few time before we figured out entrance, too tight to angle park outside our room so went out the front and parked on grass. Mirror had toothpaste splattered on it , but the bed was the worst bed I have ever slept on , it dipped in the middle and made creaking noises and kept pinging ever time I moved , so bad . The breakfast was nice after the confusion on if I had paid or not through 3 staff members, I had paid the evening before on a check in . anyway probably will stay again but not in the rainforest side 😳
Lynette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big room with nice outlook
Very peaceful rainforest style lookout from generous room.
Hugh, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Intransit accommodation
Food great as always. 1st time in a more cost effective room as overnight stay only. Room was better than anticipated. Room has had a revamp, bathroom revamp best as able without a new one. Confusion on leaving regarding our costs due. Additional amount charged 2 hrs after departure without notification. Not disputing the fee though a phone call or message would have been appreciated.
Leanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and wonderful atmosphere.
Karen, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Great location Great rates!
Terri, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Good location
Scott, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Very comfortable room with a pretty outlook.
Janey, 1-night family trip
Verified Wotif guest review

8/10 Very good

Great stay
The main building is excellent, staff are very friendly and helpful, restaurant is great and the pool is clean and relaxing. However we stayed in a room over the road in the rainforest section, which is cheaper - the main problem was we were on the ground floor so got a lot of bugs in our room
1-night trip
Verified Hotels.com guest review

6/10 Good

Room standard but very clean Food and service at restaurant very good
Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean everything was better than expected. Staff were very friendly
Midge, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great spot!
Heath, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Close to beach and shops/restaurants/bars. Good parking allocation
2-night romance trip
Verified Wotif guest review

6/10 Good

2-night trip
Verified Wotif guest review

8/10 Very good

2-night trip
Verified Lastminute guest review

8/10 Very good

3-night trip
Verified Wotif guest review

8/10 Very good

Pool at the Rainforest Rooms was not overly inviting & requires some new furniture. Very poor in comparison to the main resort. Great location within walking distance to all the restaurants, cafes & bars. Can recommend the roast veg salad with basil pesto @ the pub. Absolutely delicious 😋
Chonnie, 1-night trip
Verified Expedia guest review

8/10 Very good

The main property is stunning with a perfect location on the beach however the rooms out of the resort and shabby and in need of uodating. Check in lady was absolutely lovely.
1-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Wotif guest review

8/10 Very good

The rainforest rooms were previously known as Mackay's and are about 50 metres from the main resort. Good atmosphere, great staff, friendly vibe. The main and best reason for us staying in the Rainforest rooms is the price compared to the main resort, as all amenities of both properties are available to guests - best of both worlds!
Viv, 3-night family trip
Verified Wotif guest review

4/10 Fair

Have stayed at Castaways a few times on business over the years, and mostly found it to be pretty good. Somehow this time, we were in an old 1950's style motel next door - badly in need of renovations, and cockroaches everywhere at night. Two things that were good - the double bed, and the young girl who served us breakfast each morning who was excellent, and would be welcomed at any 5 star restaurant - don't know her name, but I did give her a wrap to the receptionist.
4-night romance trip
Verified Wotif guest review

10/10 Exceptional

The cleaning in the bathroom wasn't up to standards of a hotel room. It was a untidy... Everything was all good...
Dazza, 1-night trip with friends
Verified Expedia guest review